Sousse Palace Hotel & Spa, with its private beach and rooftop terrace, is the perfect setting to unwind. Relax by one of the two outdoor pools or indulge in a body treatment at Shalimar spa. The helpful staff has left a lasting impression on previous guests.
Reviews
7.87.8 out of 10
Good
Popular amenities
Spa
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
On a private beach
Restaurant and 2 bars/lounges
Full-service spa
2 outdoor pools and indoor pool
Rooftop terrace
Health club
Sauna
Steam room
Free beach cabanas
Beach umbrellas
Beach sun loungers
Feel at home (6)
Children's pool
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
$125 nightly
The total price is $147
$147 total
May 24 - May 25
Total with taxes and fees
Why we love this property
Beachside bliss
Craving a sandy beach retreat? This hotel sits on a private beach with free umbrellas, loungers, and cabanas. The beachfront restaurant awaits.
Work and play perfection
Centrally located with business facilities, this hotel features a spa and two vibrant bars for unwinding after work.
Culinary adventures
Dive into international cuisine or savor seafood at this beachfront restaurant. The hotel offers 2 cafes, 2 bars, and free buffet breakfast.
Sousse Archaeological Museum - 13 min walk - 1.2 km
Getting around
Monastir (MIR-Habib Bourguiba Intl.) - 25 min drive
Enfidha (NBE) - 44 min drive
Sousse Station - 3 min walk
Sousse Bab Djedid Station - 12 min walk
Sousse Mohamed V Station - 24 min walk
Restaurants
Café Beb Al Medina | مقهى باب المدينة - 9 min walk
Fleur d'Orient - 4 min walk
Café de Paris - 3 min walk
La Sirene - 4 min walk
Sandwich Mesaadi - 3 min walk
About this property
Sousse Palace Hotel & Spa
Placing you within a 10-minute walk of Ribat of Sousse, Sousse Palace Hotel & Spa offers a private beach where you can enjoy free cabanas, beach umbrellas, and sun loungers. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Le 12eme serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a rooftop terrace, and a poolside bar. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
252 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning
2 bars/lounges
2 coffee shops
Restaurant
Poolside bar
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children's pool
What to do
On a private beach
Working away
Business center
Meeting rooms
Conference space (14531 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Free beach cabanas
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
5 buildings/towers
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Health club
2 outdoor pools
An indoor pool
Art gallery on site
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Balcony
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Shalimar has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dining
Le 12eme - This theme restaurant specializes in international cuisine and serves lunch and dinner. Happy hour is offered.
Le Must - This beachfront seafood restaurant specializes in seafood and serves lunch and dinner. Happy hour is offered. Open daily.
Zitouna - Overlooking the pool, this buffet restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Gold Bar - This bar serves light fare only. Happy hour is offered. Open daily.
La Vague - This beachfront restaurant specializes in international cuisine and serves lunch and light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 0.30 per accommodation, per stay
Tourism fee: EUR 3.56 per person, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
Sousse Palace
Sousse Palace Hotel
Sousse Palace Hotel Spa
Sousse Palace & Spa Sousse
Sousse Palace Hotel & Spa Hotel
Sousse Palace Hotel & Spa Sousse
Sousse Palace Hotel & Spa Hotel Sousse
Frequently asked questions
Does Sousse Palace Hotel & Spa offer free cancellation for a full refund?
Yes, Sousse Palace Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sousse Palace Hotel & Spa?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Sousse Palace Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Sousse Palace Hotel & Spa?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Sousse Palace Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Sousse Palace Hotel & Spa?
No, this hotel doesn't have a casino, but Casino Veneziano (10-min walk) is nearby.
What is there to do at Sousse Palace Hotel & Spa and nearby?
Sousse Palace Hotel & Spa has 2 outdoor pools, 2 bars, and a private beach, as well as a spa, a steam room, and a garden.
Are there restaurants at or near Sousse Palace Hotel & Spa?
Yes, Le 12eme offers beachfront dining, international cuisine, and pool views.
Does Sousse Palace Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sousse Palace Hotel & Spa like?
Sousse Palace Hotel & Spa is in Mohamed Maarouf, a short 3-minute walk from Sousse Station and 5 minutes' walk from Sousse Beach.
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Reviews
Sousse Palace Hotel & Spa Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.8
Location
7.8
Staff & service
7.8
Property conditions & facilities
Popular mentions
Service staff
Location
Breakfast
Room
Sea
Train station
Pool
Lobby
Value
View
Reviews
Verified
10/10 Exceptional
Nov 9, 2025
very nice staff
domenic
domenic, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2025
Very well located nice staff and very good quality food
Samah
Samah, 3-night trip
Verified
10/10 Exceptional
May 30, 2025
A great hotel
A great hotel with free underground parking, the room is clean and spacious with friendly staff. Special thanks to reception staff including Chayma, Abderrazek and Jamel . Food is decent, highly recommended.
WEIGEN
WEIGEN, 2-night trip
Verified
10/10 Exceptional
Aug 6, 2023
It’s an exelaint place the staff were very friendly and place was very clean overall
Very nice hotel
hakim
hakim, 5-night trip
Verified
6/10 Good
Oct 17, 2025
Great beachfront location and two nice pools. Food is good. Staff friendly and helpful.
Room condition is poor. Furniture outdated. Rugs are filthy. Aircon doesn’t cool. Room has heavy, unpleasant musty smell.
John
John, 4-night trip
Verified
8/10 Very good
Dec 5, 2023
Very Good 3 night stay.
Excellent value for money, perfect location in the town centre for walking to all sites and both train stations.
Good wifi, good variety at breakfast and helpful staff. Had a nice view of hotel pool and the sea from my balcony.
No issues at all.
david
david, 3-night trip
Verified
8/10 Very good
Feb 10, 2025
Nice stay
The hotel is beautiful and very comfortable. The food is good. The staff are respectful.
Cons:
1/ The spa, gym and pool closes at 7 pm. I think it is very early and I could not get a chance to workout since I workout best at nights.
2/ The massage services are not that professional.
3/ The hotel rooms are comfortable but for a 5 star hotel, they are a bit worn out.
All in all, the price performance is good.
Verified traveler
4-night trip
Verified
8/10 Very good
May 6, 2024
The location of this hotel is exceptional. The staff are as helpful as possible. But Rami (at the reception) is exceptionally good. The only negative thing about this hotel is there is no air-conditioning in early May. I was told this is the case with all hotels and that they are following government directives on the use of electricity. I would've given 5 stars if it wasn't for this issue. Marriott is not far away from this hotel. I wonder if the air-conditioning issue also applies to them!
Nabil
Nabil, 2-night trip
Verified
8/10 Very good
Feb 13, 2026
Ok
Esad
Esad, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2024
Location was great, near the train station and old part of town. Beautiful pools and private beach.
Helen
Helen, 7-night trip
Verified
8/10 Very good
Oct 30, 2022
The hotel in itself was a good experience.
Joeri
Joeri, 2-night trip
Verified
10/10 Exceptional
Dec 17, 2022
Staff are very helpful, nice location, rooms are little old.
Naji
Verified
10/10 Exceptional
Sep 1, 2022
Beautiful hotel inside and out. The pool is incredible and the private beach is clean and well-maintained. The staff were friendly and found us a couple nice rooms.
STEPHEN
STEPHEN, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2022
Great place to stay in Sousse with friendly staff. There were some areas that could've been cleaner and I wish the air conditioning was cooler but overall a pleasant stay.
Eric
Eric, 3-night trip
Verified
8/10 Very good
Jul 18, 2023
Very convenient because at the very center of the city. It is supposedly a luxury hotel, swimming pool and access to the beach very good. Some details should be paid more attention to, like sweeping the floor well and keeping up with the furnishings but in overall very good.
Carlo
Carlo, 5-night trip
Verified
10/10 Exceptional
Feb 24, 2023
Good Location
Lovely hotel in good location. Walkable to attractions and train station. Excellent breakfast options. Welcoming reception especially Mehdi. He was very accommodating and helpful. Even got me the same good rate for an extra night stay.
Abdul Hamid
Abdul Hamid, 2-night trip
Verified
10/10 Exceptional
Feb 10, 2025
Hotel was good but tye air conditioner was not working so it was really hot in night
Muhammad
Verified
8/10 Very good
May 31, 2022
YS
Zouhair
Zouhair, 3-night trip
Verified
2/10 Poor
Apr 1, 2025
Dirty place and with No INTERNET
NO INTERNET OR SO SLOW IN THE ROOM, Terrible customer service, Dirty food specially breakfast, Slow and very few customers reps and employees! It’s not worth staying 5 star hotel with careless service .
AMAL
AMAL, 3-night trip
Verified
10/10 Exceptional
Oct 1, 2022
This house is huge I got lost in trying to find my room it took me 15 minutes to find my room. The receptionist guy said they have 250 rooms wow
Daniel
Daniel, 2-night trip
Verified
2/10 Poor
Jul 26, 2022
bad experience , unclean rooms , alot of tools missed , bad reception
saleh
saleh, 2-night trip
Verified
8/10 Very good
Jan 14, 2017
wifi connection is poor.
Security make treble to bring drink inside hotel.
Ki Haeng
Verified
6/10 Good
Sep 21, 2024
The worse service
Merouan
Merouan, 6-night trip
Verified
6/10 Good
Nov 23, 2025
3 star unless you complain to get a better room.
Only thing 5 star here was the Housekeeper, she deserves a raise for exceptional service.
Check in took 10 minutes. luggage guy took 2 tips, once from my wife and didn't say she tipped him already when i tipped him.
Room was uncomfortably hot and AC didnt work entire hotel, tv didn't work, bathroom light broken, room for broken.
Paid for Sea View was given a view entirely of a dirty roof which held security concern of outside people entering from the balcony or peeping. until I complained and reception made me write a agreement to delete my online feedback as a Condition to change my room which is Quite unprofessional to require that. New room was far better though, bigger shower too.
Housekeeper did fantastic with romance service in 2311, was lovely. Breakfast had decent options but staff took my silverware even after i told him to leave it and next day took my wife's newly obtained cup of cereal right in front of her, ridiculous. Indoor Pool was nice and warm tho has too much chlorine it was burning our skin after being in only 2 minutes. Towels were hard to find, staff didn't give clear direction where to find and required 20 dinar deposit each wondered around asking staff where until decided to go back to reception to ask where towel person is. Restaurant by the pool up the glass outside elevator is little expensive but their food is worth it, very delicious and a fantastic view. Beach has a security at all times.
MICHAEL
MICHAEL, 6-night trip
Verified
6/10 Good
May 18, 2024
Don’t expect a 5 star resort, that way you will not be disappointed.
Breakfast was basic and basically terrible, salad bar looks old and not fresh, instant coffee, so little options and they only provide plastic mini spoons that are a danger, I almost cut my mouth with more than one of them.
Buffet for dinner is a bit more reasonable.
When I ask at reception for water as they didn’t provide in the room they send me to the bar and charge me for it. When we arrived they mentioned it was complementary in a place where drinking water is not available if is not bottled.
For a place full of carpets for sale they should remove the ones in the Suite as they were super dirty.