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Smy Carlos V Alghero

Photo gallery for Smy Carlos V Alghero

Seasonal outdoor pool, pool loungers
Exterior
Suite, Sea View | Minibar, in-room safe, desk, soundproofing
Breakfast area
Reception

Overview of Smy Carlos V Alghero

VIP Access

Smy Carlos V Alghero

5.0 star property
Alghero beach hotel with 2 restaurants, pool bar
8.8 out of 10 Fabulous
8.8/10 Fabulous

349 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
Map
Lungomare Valencia, 24, Alghero, 07041
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor tennis court
  • Fitness centre
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Room service
  • 2 coffee shops/cafes
  • Spa services
  • Massage/treatment rooms
  • Babysitting
For families
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

Getting around

  • Alghero (AHO-Fertilia) - 18 min drive
  • Olbia (OLB-Costa Smeralda) - 125 min drive
  • Sassari Station - 30 min drive
  • Airport pickup service

Restaurants

  • Pizzeria La Lucerna Express - 9 min walk
  • L'Arca - 9 min walk
  • Riservato Beach Bar - 6 min walk
  • Quintilio Ristobar - 7 min walk
  • Trattoria La Saletta - 9 min walk
Map

About this property

Smy Carlos V Alghero

A great choice for a stay in Alghero, Smy Carlos V Alghero offers airport pick-up service (available 24 hours). You can indulge in deep-tissue massages, facials or aromatherapy, and Del Emperador, one of 2 restaurants, serves local cuisine. A poolside bar, a fitness centre and an outdoor tennis court are other highlights at this luxurious hotel. Fellow travellers say great things about the breakfast and location.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for lunch and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 179 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Electric vehicle charging point on site

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Tennis

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre (1453 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • Spa services
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Travel cot
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy.

Dining

Del Emperador – This restaurant specialises in local cuisine.
Imperial – This restaurant overlooks the ocean and specialises in local cuisine. Open daily.
EL Mirador – This bar is located by the pool. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 40.00 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for lunch and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Carlos V Alghero
Hotel Carlos V
Carlos V Alghero
Hotel Carlos V SPA
Smy Carlos V Alghero Hotel
Smy Carlos V Alghero Alghero
Smy Carlos V Alghero Hotel Alghero

Frequently asked questions

Does Smy Carlos V Alghero offer free cancellation for a full refund?
Yes, Smy Carlos V Alghero does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Smy Carlos V Alghero?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Smy Carlos V Alghero?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Smy Carlos V Alghero?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Smy Carlos V Alghero?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Smy Carlos V Alghero?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 40.00 per vehicle.
What are the check-in and check-out times at Smy Carlos V Alghero?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Smy Carlos V Alghero and nearby?
Practise your swing on the tennis courts. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and spa services. Smy Carlos V Alghero also has a garden.
Are there restaurants at or near Smy Carlos V Alghero?
Yes, there are 2 on-site restaurants, featuring local cuisine, ocean views and poolside dining.
Does Smy Carlos V Alghero have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Smy Carlos V Alghero like?
Smy Carlos V Alghero is a short 15-minute walk from Alghero Market and 18 minutes' walk from Piazza Civica. Travellers give top marks for the hotel's prime location.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Far from 5 stars
Overpriced room with an amazing view but outdated furnishings and air conditioner that didn't work, even after being"fixed". Worst bed I've slept on since camping on a roll out mat 20 years ago. Restaurant and bar service were great when available. Disappointed we couldn't get a meal at the hotel at 9.25pm, informed that the restaurant closes at 9.30pm, which I'm sure most would agree is a little too early for a European summer, particularly when there is no room service available. Location made up for many of the hotel's shortcomings.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional staff. Great service. Great room. The breakfast is terrific. My family and I had a fantastic experience. Gym leaves something to be desired and there is a lawn beyond the pool area that looks unfinished. Given how great this hotel is overall, I’ll give them the benefit of the doubt that the lawn is probably a project in progress and will look very different sometime soon.
Christopher, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect break, will defo return.
This was an amazing hotel, perfect location. This was a excellent stay.
Robert, 3-night trip
Verified Hotels.com guest review

6/10 Good

Beautiful place. Beautiful food and pool. Service great. Terrible pillows and really uncomfortable beds. The room was really really hot! So rooms with a view are on fire, way to hot for us in room and seemed this couldn’t be fixed, aircon not great. So for 5 star bit dissatisfied with a fee things sadly
Elizabeth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Carlos V Hotel is one of the most brilliantly located properties in Alghero, it's right on the sea front, with amazing Mediterranean views it's in a relatively quiet residential area so total silence (and amazing sleep) in the night time. The facilities are wonderful: our room was huge, with nice added benefits like bathrobes, slippers, quality toiletries, bottled water (still & sparkling) provided daily. Cleanliness was incredible - the hotel obviously has high standards - this was one of the cleanest hotel rooms I ever stayed in. The staff are wonderful, very friendly and accommodating - especially the reception staff . Food - we didn't avail of breakfast or the half board evening meals... but we did have lunch in the poolside bar a few times, and it was excellent quality, and reasonably priced. They also have a fantastic wine list!
Ian, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

matthew, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Experience Ruined by Financial Error
This is a very well kept hotel in a beautiful location, and I literally had no complaints while staying there. However, upon returning to my home country, it transpired that Smy Carlos V Alghero had charged my credit card (presented on check in) for the two night stay, despite me having prepaid using my debit card upon booking. Honest mistake, I assumed, and quickly made contact with the hotel's reception and accounts department. I received a couple of emails from reception to the effect of "we're working on it" and almost two weeks later, and without any correspondence, I noted that I had been refunded a sum of money similar to the amount charged to my card, but not the same. When I sought answers from the hotel, they did not reply to my email some six days ago. All I wanted was clarity and fairness, and they declined to provide it. Even when I made it clear that I would be forced to leave a negative review unless they at least had the decency to explain their mistake, they chose not to respond. In summary, this is a beautiful hotel with courteous staff, but I have been left extremely disappointed with the lack of transparency they have provided regarding a financial error on their part.
Ronan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
It was a great experience. Thanks for everything.
Ilan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel!
3-night family trip
Verified Expedia guest review