Eden Star

Photo gallery for Eden Star

Primary image
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Balcony
Minibar, in-room safe, free cots/infant beds, bed sheets

Overview of Eden Star

Eden Star

4-star property
Zarzis beachfront hotel with 3 restaurants, spa

8.4/10 Very good

28 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Airport transfer
  • Gym
The price is €57
Price available on 01/11/2022
Map
Zone Touristique, Sangho, Zarzis, 300
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Nightclub
  • WiFi in the lobby
  • Free children's club
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
  • Beach umbrellas
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Houmt Souk (DJE-Djerba - Zaris) - 64 min drive
  • Airport shuttle (surcharge)

About this property

Eden Star

4-star hotel
Consider a stay at Eden Star and take advantage of a free breakfast buffet, a nightclub and a round-trip airport shuttle. With a beachfront location, sunloungers and beach umbrellas, this hotel is the perfect place to soak up some sun. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. Enjoy the health club, as well as activities, such as waterskiing, kayaking and windsurfing. Stay connected with WiFi in public areas (surcharge), and guests can find other amenities, such as a terrace and mini golf.
You'll also find perks such as:
  • 2 outdoor pools and an indoor pool, with sunloungers and pool umbrellas
  • Free self-parking
  • An outdoor tennis court, luggage storage and a 24-hour front desk
  • A lift, a billiards/pool table and tour/ticket information
Room features
All guest rooms at Eden Star feature comforts, such as air conditioning, in addition to amenities, such as safes and minibars.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, free infant beds and daily housekeeping

All-inclusive

All-inclusive room rates at Eden Star are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 256 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Beach volleyball
  • Mini golf
  • Kayaking
  • Waterskiing
  • Windsurfing
  • Pool table

Working away

  • Conference space (5199 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Outdoor tennis court

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • French
  • German
  • Italian
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Eden Star are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Couscouserie – This restaurant specialises in Mediterranean cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.02 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • Christmas Eve (24 December) gala dinner per adult: EUR 24.00
  • New Year's Eve (31 December) gala dinner per adult: EUR 37.00

Optional extras

  • WiFi is available in public areas for EUR 3 per day (rates may vary)
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Eden Star Hotel Jarjis
Eden Star Jarjis
Eden Star Hotel Zarzis
Eden Star Hotel
Eden Star Zarzis
Vincci Hotel Eden Star Zarzis
Vincci Resort Eden Star Zarzis Hotel
Vincci Zarzis
Eden Star Hotel
Eden Star Zarzis
Eden Star Hotel Zarzis

Frequently asked questions

Does Eden Star offer free cancellation for a full refund?
Yes, Eden Star does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Eden Star?
As of 7 October 2022, prices found for a 1-night stay for 2 adults at Eden Star on 1 November 2022 start from €57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Eden Star?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Eden Star?
Yes, there are 2 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Eden Star?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Eden Star?
Yes, there's free self parking.
Is an airport shuttle service offered by Eden Star?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one-way.
What are the check-in and check-out times at Eden Star?
You can check in from 2:00 PM - 7:00 PM. Check-out time is noon.
What is there to do at Eden Star and nearby?
Have fun with on-site activities such as kayaking, waterskiing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Eden Star also has a nightclub, an indoor pool and a Turkish bath, as well as spa services and a garden.
Are there restaurants at or near Eden Star?
Yes, there are 3 on-site restaurants, featuring international cuisine. Nearby restaurants include Lampedusa (8-min walk), Résidence les Berbères (9-min walk) and Marina (5.1 mi).
Does Eden Star have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

7.7/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Exceptional

The room was very good and clean. The staff was available
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent week-end
Justine, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Super établissement
Superbe hôtel , personnels accueillants , chambre propre parfait rapport qualité prix
Ilyes, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Der Aufenthalt hat mir im Großen und Ganzen gefallen, bis auf die Rezeptionistin Fayza, welche komplett unfähig ist. Sie verhält sich als würde Sie einem einen gefallen machen und hätte den Gast aus Gutmütigkeit bei ihr zuhause aufgenommen. Wäre Sie nicht gewesen, hätte mich bei diesem Aufenthalt nichts gestört. Das Essen ist in Ordnung, teilweise zu ölig und der Rest des Personals ist sehr freundlich und zuvorkommend. Die Animation, Caramel, Sam, und dessen Chef Aymen machen einen sehr guten Job! Die Kellner im Restaurant und an den Bars sind ebenfalls freundlich, sowohl aus auch die Hausmädchen und Hausmänner.
Omar Yassine, 3-night trip
Verified Expedia guest review

4/10 Fair

Sehr schlechte Koordination an der Rezeption. Der längste Check-in meines Lebens! Die Rezeptionistin ist sehr unfreundlich und kann nicht mit Gästen bzw. Menschen umgehen. Eine Person dieser Art sollte normalerweise nicht an einer Rezeption stehen. Sie hebt ihre Stimme gegenüber dem Gast und hinterlässt den Eindruck (durch ihre Gestik und Mimik) das Sie einem nicht weiterhelfen möchte. Ich hatte ein Zimmer mit Meerblick gebucht, jedoch meinte Sie das Sie keine zur Verfügung hätte nur wenn ich einen Aufpreis zahle, und ich doch sowieso nur für eine Nacht da bin und ich den Meerblick doch nicht brauchen würde (eine Unmöglichkeit). Yassine (Guest Relation) ist einer der wenigen an der Rezeption der seinen Job beherrscht und man merkt das er Erfahrung in seinem Beruf hat und er weiß wie man mit einem Gast umgeht, ein sehr netter und freundlicher Mensch! Das Service Personal ist ebenfalls sehr freundlich.
Omar Yassine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

9-night trip
Verified Ebookers guest review

6/10 Good

chambre correcte,protocole sanitaire non respecté
Rapport qualité prix est correct. j'ai juste qlq signalements le ministère de tourisme a appliqué un protocole sanitaire dans cette période de COVID. ce protocole je ne l'ai pas vu s'appliquer c'est vrai qu'il une prise de température au protail de l'hotel, mais je ne crois pas que c'est suffisant. si on voit plein de touristes européens coude à coude danser avec des animateurs mi-masqués (quasiment tout le personnel porte un masque juste sur la mâchoire ou juste sur la bouche sans que le nez soit masqué. le buffet est un self service il n'y a une personne qui sert les résidents de l'hotel, la pince à salade ou la fourchtette des fromages sont touchées par tout le monde. Wifi s'arrête au niveau de la porte de la chambre j'ai pas de réseau dans la chambre la climatisation ne fonctionne pas en fin de journée, il ont réussi à la faire marcher le soir mais en fixant la température à 30° sinon la chambre était propre rien à signaler, la literie est comfortable, serviette à disposition.
Ahmed, 1-night trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

10/10 Exceptional

Fabienne, 1-night family trip
Verified Hotels.com guest review