Castello City Hotel

Property class: 4
Family-friendly hotel with restaurant, near Heraklion Port

Choose dates to view prices

Castello City Hotel is just 4.9 mi (7.9 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can check out The 5th floor, which serves Greek cuisine and is open for breakfast, lunch, and dinner. Other highlights include a rooftop terrace, a bar/lounge, and a snack bar/deli.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
$69 nightly
The total price is $90
Oct 12 - Oct 13
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room

A hotel room with a large bed, a desk with a chair, a TV, and a red accent wall.

Double or Twin Room

7.6 out of 10
Good
(7 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

A hotel room with a large bed, a desk with a lamp, a coffee maker, and a view of the city through the window.

Deluxe Room, City View

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Sea View

A hotel room with a bed, a desk with a computer, a chair, a sofa, a lamp, and a painting on the wall.

Deluxe Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a chair, a bathroom with a sink and shower, and a view of the outside.

Deluxe Triple Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Room (Family)

A hotel room with two beds, a desk, and a chair. There are lamps on the nightstands, a picture on the wall, and a window with curtains.

Family Room (Family)

  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

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Oct 12 - Oct 13
Total with taxes and fees
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About the neighborhood

Map
62 Martyron 1, Avenue, Heraklion, Crete Island, 71304

What's nearby

  • Venetian Walls - 2 min walk - 0.2 km
  • Hania Gate - 2 min walk - 0.2 km
  • Natural History Museum of Crete - 10 min walk - 0.9 km
  • Historical Museum of Crete - 12 min walk - 1.0 km
  • Heraklion Loggia - 14 min walk - 1.2 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Goody's - ‬9 min walk
  • ‪EAST Coffee Bar / Hookah - ‬9 min walk
  • ‪Μαύρος Κάτης / Mavroscatis - ‬9 min walk
  • ‪Manitu Sunset Bliss - ‬11 min walk

About this property

Castello City Hotel

  • Castello City Hotel is just 4.9 mi (7.9 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can check out The 5th floor, which serves Greek cuisine and is open for breakfast, lunch, and dinner. Other highlights include a rooftop terrace, a bar/lounge, and a snack bar/deli.

At a glance

Hotel size

    • 68 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room
  • Conference center (70 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1981
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The 5th floor - Overlooking the ocean, this restaurant specializes in Greek cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)
  • Safes in guestrooms can be used for EUR 2 per night

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number 1039Κ013A0004300

Also known as

Castello City

Castello City Heraklion

Castello City Hotel

Castello City Hotel Heraklion

Castello Hotel

Castello City Hotel Crete/Heraklion

Hotel Castello City

Castello City Heraklion

Castello City Hotel Hotel

Castello City Hotel Heraklion

Castello City Hotel Hotel Heraklion

Frequently asked questions

Does Castello City Hotel offer free cancellation for a full refund?

Yes, Castello City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Castello City Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Castello City Hotel?

Sorry, there's no onsite parking at Castello City Hotel.

Is airport shuttle service offered by Castello City Hotel?

Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.

What are the check-in and check-out times at Castello City Hotel?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 25 (subject to availability). Express check-in and check-out are available.

Are there restaurants at or near Castello City Hotel?

Yes, The 5th floor offers Greek cuisine and ocean views.

What's the area around Castello City Hotel like?

Castello City Hotel is a short 10-minute walk from Natural History Museum of Crete and 13 minutes' walk from Historical Museum of Crete.

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