Castello City Hotel

Property class: 4
Family-friendly hotel with restaurant, near Heraklion Port

Choose dates to view prices

Castello City Hotel is just 4.9 mi (7.9 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can check out The 5th floor, which serves Greek cuisine and is open for breakfast, lunch, and dinner. Other highlights include a rooftop terrace, a bar/lounge, and a snack bar/deli.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Bar
$55 nightly
The current price is $66 total
Total with taxes and fees
Nov 3 - Nov 4

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room

A hotel room with a large bed, a desk with a chair, a TV, and a red accent wall.

Double or Twin Room

7.6 out of 10
Good
(7 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

A hotel room with a large bed, a desk with a lamp, a coffee maker, and a view of the city through the window.

Deluxe Room, City View

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Sea View

A hotel room with a bed, a desk with a computer, a chair, a sofa, a lamp, and a painting on the wall.

Deluxe Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a chair, a bathroom with a sink and shower, and a view of the outside.

Deluxe Triple Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Room (Family)

A hotel room with two beds, a desk, and a chair. There are lamps on the nightstands, a picture on the wall, and a window with curtains.

Family Room (Family)

  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

Similar properties

A balcony with a table, chairs, and a potted plant.
Atrion Hotel
Heraklion
  • Free breakfast
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 954 reviews
$67 nightly
The price is $79
Nov 3 - Nov 4
Total with taxes and fees
Atrion Hotel
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign in
Sign up, it's free

About the neighborhood

Map
62 Martyron 1, Avenue, Heraklion, Crete Island, 71304

What's nearby

  • Hania Gate - 2 min walk - 0.2 km
  • Venetian Walls - 2 min walk - 0.2 km
  • Natural History Museum of Crete - 10 min walk - 0.9 km
  • Historical Museum of Crete - 12 min walk - 1.0 km
  • Heraklion Loggia - 14 min walk - 1.2 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Goody's - ‬9 min walk
  • ‪EAST Coffee Bar / Hookah - ‬9 min walk
  • ‪Μαύρος Κάτης / Mavroscatis - ‬9 min walk
  • ‪Manitu Sunset Bliss - ‬11 min walk

About this property

Castello City Hotel

  • Castello City Hotel is just 4.9 mi (7.9 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can check out The 5th floor, which serves Greek cuisine and is open for breakfast, lunch, and dinner. Other highlights include a rooftop terrace, a bar/lounge, and a snack bar/deli.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 68 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Castello City Hotel Reviews

7.8

Good

8.0

Cleanliness

7.4

Location

8.6

Staff & service

7.6

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Value
Breakfast
Taxi
View
Bed
Rooftop restaurant

Reviews

Verified review

10/10 Exceptional

Amazing breakfast in the roof top Staff kind and helpfull We Love it
Verified review

10/10 Exceptional

We arrived there much earlier than we expected and the staff was so helpful in getting us get a room earlier. The staff overall are very friendly. Also the daily breakfast was delicious! Our stay at Castello was great- from the location to the room, to the service!
Verified review

10/10 Exceptional

Great stay at the hotel. Very friendly and helpful staff thoughout. I especially enjoyed the restaurant with amazing views over Heraklion.
Verified review

10/10 Exceptional

Good facilities, breakfast was great and highly recommended
Verified review

10/10 Exceptional

Great hotel, nice location

Comfortable suites, nice restaurant and breakfast buffet. Helpful staff.
Verified review

6/10 Good

Located at proximity of all tourist attractions. Staff were very friendly and helpful to inform us about the area. Fabulous breakfast with a wide variety. The hotel itself however needs serious renovations .
Verified review

10/10 Exceptional

Everything was excellent. Giorgos, front desk/concierge, was super professional and knowledgeable. The dinner server girls at the 5th floor restaurant were really nice and attentive. I highly recommend this hotel.
Verified review

10/10 Exceptional

Thank you very much for your hospitality. The staff amazing, very kind and helpful. The room very clean. The breakfast very delicious. I’m sorry I didn’t ask the name of the guy from Makri Gialo, I just wanna say thank you for playing with my son while we were eating. Also I wanna say thank you to the lady that was there upstairs and being very kind and making my child laugh. Sorry for not mentioning the names but I wanna say a huge thank you to everyone and to the lady that kindly accepted to take care of our belongings while we would be taking a coffee.
Verified review

8/10 Very good

For a short city trip i like this hotel as staff is friendly and highlight of each stay as always the rooftop bar/restaurant. Breakfast was good, even always the same, but with the big variety you can always find something different. Only thing should be improved are the beds as mats are too soft and also the pillows.
Verified review

10/10 Exceptional

Everything was perfect. Great rooms for a family. Excellent 5th floor breakfast/dining room. Great food and view. Just FYI. Parking is off site and a 5 min walk away.
Verified review

8/10 Very good

Staff very good/accommodating. Restaurant upstairs was very nice. We booked a deluxe sea view room which was ok, but minimal seaview. Poor parking accommodations offsite- be prepared. No real unloading zone for luggage.
Verified review

10/10 Exceptional

Lovely hotel - Wondeful reception staff

Check in was really good, two staff members were very helpful, cheery and smiled. Rooms are very clean, beds are amazing, lovely shower. Breakfast was excellent and great to be able to take breakfast at 7am before leaving for Port. Staff helpful with travel questions and arranging taxi. Also helped with laundry cleaning and providing the service for cheap €12. Amazing staff member on check out, same as check in, greeted with a smile and very helpful arranging a taxi to Port.
Verified review

8/10 Very good

It was lovely to wake to a sea view after our late flight. Unfortunately there were some youths who wanted to make a fair bit of noise, some on motorbikes, which woke me several times. Breakfast had lots of choice and was tasty. Unfortunately no lunch. Surroundings are in many places old and photogenic, the Venetian wall something special
Entrance to tunnel beneath the wall. Possibly a new art space?
Verified review

2/10 Poor

AC was broken, had an infant sleeping in the heat of the night. Did not go well. Staff was good and helped as much as they could.
Verified review

8/10 Very good

The hotel is within walking distance of a lot of things, which was very nice. The rooms were pretty simple but we didn’t mind at all. Aykan Was also very helpful
Verified review

8/10 Very good

Good base for quick visit
Verified review

10/10 Exceptional

Very convenient as it is located on the heart of the town. Staff were friendly & helpful. Price is very reasonable & the food are excellent.
Verified review

10/10 Exceptional

A fine hotel for the price. Close to everything.
Verified review

10/10 Exceptional

Excellent place to stay, very well located and a good value for money. Very friendly staff. Keep it up.
Verified review

4/10 Fair

Think a old North American Motel 8 with a all meals served buffet style a body temperature, and local drinks. Don’t order the mixed drinks unless you want to get drunk and a sugar high on a single drink. The food is edible/ just. The last night they went American on us for dinner with pre- made hamburgers and hot dogs- yuk. If you are old and want to sit around playing cards in an alcoholic daze and don’t have taste buds left- this is your home. A bus outside the hotel will take you into Chani where food is good and a nice restaurant is across the street.
Verified review

2/10 Poor

I booked something and I stayed in something else. It was so bad experience, never again.
Verified review

8/10 Very good

Fair price/quatlity ratio

Good hotel. Air conditioning works pretty well. Breakfest are dectent -> "Not great, not terrible". Staff is always helpful, follows all COVID protocols. Bathroom is small, shower door(s) could be better.
Verified review

4/10 Fair

Nothing
Verified review

6/10 Good

Horrible parking arrangement.
Verified review

4/10 Fair

No pool, room very small.