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Gen Hakone Gora

Overview of Gen Hakone Gora

Gen Hakone Gora

4.0 star property
Upscale guesthouse within easy reach of Hakone Kowakien Yunessun
The price is $634
Price available on 2/1/2023

9.4/10 Exceptional

9 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Lounge area
  • Bathtub
Map
1300-238 Gora, Hakone, Kanagawa, 250-0408

Room options

About this area

Getting around

  • Hakone Miyanoshita Station - 5 min drive
  • Hakone Ohiradai Station - 8 min drive
  • Hakone Gora Station - 11 min walk
  • Kowakidani Station - 30 min walk

Restaurants

  • Itoh Dining By Nobu - 6 min walk
  • 箱根写真美術館 カフェ Plaisir de l'oeuf - 7 min walk
  • Gora Brewery & Grill - 8 min walk
  • Paseo - 8 min walk
  • Tamura Ginkatsu-Tei - 13 min walk

About this property

Gen Hakone Gora

When you stay at GEN Hakone-Gora, you'll be 1.1 mi (1.8 km) from Hakone Kowakien Yunessun and 4.4 mi (7 km) from Lake Ashi. You can indulge in massages or body treatments.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
  • Meals are not included in the half-board rate for children age 3 and younger.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered onsite self parking
  • Free covered onsite valet parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free Japanese breakfast each morning 8:00 AM–9:00 AM
  • Hosted evening meals daily for a surcharge

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Tablet computer
  • Smart speaker
  • 55-inch LCD TV
  • Satellite TV channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Down comforter
  • Premium bedding
  • Free extra futon

What to enjoy

  • Private outdoor spa tub
  • In-room massage
  • Separate sitting area

Freshen up

  • Spring water bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Electronic bidet
  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Mini-fridge
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. Public bath/onsen services include a yukata (Japanese robe).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Child's Club Card: JPY 1650 per night, (up to 3 years old)
The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Property Registration Number 第040293号

Also known as

Gen Hakone Gora Hakone
Gen Hakone Gora Guesthouse
Gen Hakone Gora Guesthouse Hakone

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at GEN Hakone-Gora?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Gen Hakone Gora?
As of Jan 27, 2023, prices found for a 1-night stay for 2 adults at Gen Hakone Gora on Feb 1, 2023 start from $634, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at GEN Hakone-Gora?
Sorry, pets aren't allowed.
Is parking offered on site at GEN Hakone-Gora?
Yes, there's free self and valet parking.
What are the check-in and check-out times at GEN Hakone-Gora?
You can check in from 3:00 PM - 6:00 PM. Check-out time is 11:00 AM.
What is there to do at GEN Hakone-Gora and nearby?
GEN Hakone-Gora has spa services.
Are there restaurants at or near GEN Hakone-Gora?
Yes. Nearby restaurants include Itoh Dining By Nobu (6-min walk), 箱根写真美術館 カフェ Plaisir de l'oeuf (7-min walk), and Gora Brewery & Grill (8-min walk).
Does GEN Hakone-Gora have rooms with private spa tubs?
Yes, each room has a private outdoor spa tub and a spring water bathtub.
What's the area around GEN Hakone-Gora like?
GEN Hakone-Gora is a short 5-minute walk from Hakone Gora Park and 20 minutes' walk from Sengokuhara Onsen.

Reviews

9.4

Exceptional

9.3/10

Cleanliness

9.1/10

Staff & service

8.0/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Mugi, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Tiat-Chiau, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mizuki, 1-night trip
Verified Hotels.com guest review

6/10 Good

部屋は素晴らしいが、部屋のサイズにベッドとトイレが小さく残念でした。
yusuke, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

小さい子供2人を連れての宿泊でしたが、とても良かったです。過去一の宿となりました。
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KATSUO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

スタッフの皆様の対応がよかったです。
MAKOTO, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

NAOMI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

スイートルーム以外は改装中でしたが、快適に過ごせました。朝はベッド側の日差しが強く入るので対応がなされていますがそれでも目覚めてしまいます。 部屋のレイアウトは広さも十分で素晴らしいと思います。テレビの電波が少し悪かったですが、それほど問題なく、小さい子供への配慮もしてもらえました。(おもちゃを貸していただいたり、ベッドを繋げてもらうなど)
kohsuke, 1-night family trip
Verified Expedia guest review