Our stay at Notos Therme Hotel was a mix of unexpected challenges and genuinely warm hospitality. What took us by surprise on arrival were the major building works taking place in the harbour directly below the hotel. The noise, dust, and general disruption were unavoidable each morning, and additional works at a neighbouring property added to the disturbance. We hadn’t been advised of any of this beforehand, which was disappointing and set the wrong tone at the start of the trip.
That said, George and the entire team handled the situation with sincerity and professionalism. They were extremely apologetic and immediately offered us a complimentary room move and upgrade, which we truly appreciated. Every member of staff we encountered was friendly, attentive, and eager to help. Their warmth made a noticeable difference, and after a couple of days we found ourselves oddly invested in watching the harbour works progress — a bit of unexpected entertainment.
The hotel itself has a lot of charm, though it’s clear that some areas would benefit from updating. To their credit, the management team openly acknowledges this and seems committed to improving the property.
Overall, despite the disruption, we had a pleasant stay — made significantly better by George and his team, whose kindness and effort turned a rocky start into a memorable visit.
