ibis London Excel Docklands in London

See all properties

Save

3-star hotel with restaurant, near ExCeL Exhibition Centre

Overview
Rooms
Location
Amenities
Policies

Very good

Property highlights

Pet-friendly

Free WiFi

Parking available

Laundry facilities

Restaurant

Bar

9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Self parking
Business centre
24-hour front desk
Computer station
Front desk safe
Snack bar/deli
Laundry service
Self-serve laundry
Multilingual staff

For families

Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities

Room options

Twin Room, 2 Single Beds

17 sq m
Sleeps 3
2 Single Beds

Double Room, 1 Double Bed (SweetRoom)

17 sq m
Sleeps 3
1 Double Bed

About this area

What's nearby

In Docklands
ExCeL Exhibition Centre - 3 min walk
O2 Arena - 38 min walk
Thames River - 3 min drive
London Stadium - 8 min drive
Westfield Stratford City - 9 min drive
Brick Lane - 11 min drive
Tower of London - 10 min drive
Tower Bridge - 10 min drive
Sky Garden - 12 min drive
Liverpool Street - 12 min drive

Getting around

London (LCY-London City) - 11 min drive
London (SEN-Southend) - 45 min drive
London (STN-Stansted) - 46 min drive
London (LTN-Luton) - 58 min drive
Gatwick Airport (LGW) - 69 min drive
Heathrow Airport (LHR) - 83 min drive
London West Ham Station - 4 min drive
London Limehouse Station - 6 min drive
Stratford Station - 8 min drive
Royal Victoria Station - 5 min walk
Custom House for ExCel Station - 7 min walk
West Silvertown Station - 12 min walk

Restaurants

Subway - 7 min walk
Sandwich & Co - 3 min walk
Costa Coffee - 4 min walk
Ice Cream Time - 4 min walk
Brilliant Punjabi - 6 min walk

About this property

ibis London Excel Docklands

Only 2.4 mi (3.8 km) from the airport, ibis London Excel Docklands puts you within a 10-minute drive of ExCeL Exhibition Centre and O2 Arena. For a bite to eat, guests can visit FOGGS, which serves international cuisine and is open for dinner. A bar/lounge and a snack bar/deli are other highlights. The property is only a short walk to public transportation: Royal Victoria Station is 5 minutes and Custom House for ExCel Station is 7 minutes.

Languages

Danish, English, French, German, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Hand sanitiser provided

Individually wrapped food options available for breakfast, lunch and dinner

This information is provided by our partners.

At a glance

Hotel size

278 rooms
Arranged over 8 floors

Arriving/Leaving

Check-in time from 3:00 PM until 5:00 AM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets allowed*
Service animals welcome
Restrictions apply*

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site self-parking (GBP 25 per day)
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Snack bar/deli

What to do

Golfing nearby

Working away

Business centre
Computer station

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff

Facilities

Built in 2004
Safe-deposit box at front desk
Television in common areas

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord

Room amenities

Be entertained

22-inch flat-screen TV
Satellite TV channels

Home comfort

Coffee/tea maker
Iron/ironing board (on request)

Sleep well

Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided

Freshen up

Private bathroom
Shower only
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

More

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Dining

FOGGS – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately GBP 10.45 for adults and GBP 5.00 for children

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet, per day

Parking

Self-parking costs GBP 25 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

ibis London Excel Docklands Hotel

ibis Excel Docklands Hotel

ibis London Excel Docklands

ibis Excel Docklands

Accor London Excel

Ibis London Excel Docklands England

ibis London Excel Docklands Hotel

ibis London Excel Docklands London

ibis London Excel Docklands Hotel London

Frequently asked questions

Does ibis London Excel Docklands offer free cancellation for a full refund?

Yes, ibis London Excel Docklands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at ibis London Excel Docklands?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at ibis London Excel Docklands?

Yes, pets are welcome. There's a charge of GBP 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at ibis London Excel Docklands?

Yes. Self-parking costs GBP 25 per day.

What are the check-in and check-out times at ibis London Excel Docklands?

You can check in from 3:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out are available.

Are there restaurants at or near ibis London Excel Docklands?

Yes, FOGGS offers international cuisine.

What's the area around ibis London Excel Docklands like?

Ibis London Excel Docklands is a short 5-minute walk from Royal Victoria Station and 3 minutes' walk from ExCeL Exhibition Centre.

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

22 September 2023

Very good