Hyatt Zilara Riviera Maya - Adults Only - All Inclusive

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On the beach, white sand, beach volleyball
Outdoor pool
Outdoor pool
In-room dining

Overview of Hyatt Zilara Riviera Maya - Adults Only - All Inclusive

Hyatt Zilara Riviera Maya - Adults Only - All Inclusive

4.0 star property
Playa del Carmen beachfront property with spa, outdoor pool

0 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Carretera Federal 387, KM 299, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 8 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
Feel at home
  • Separate sitting area
  • Daily housekeeping
  • Laundry facilities
  • Minibar (stocked, free items)
  • Free self-parking
  • Outdoor swimming pools

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Grand Coral Golf Riviera Maya - 16 min drive
  • Quinta Avenida - 22 min drive
  • Maroma Beach - 21 min drive
  • Mamitas Beach - 29 min drive
  • Playa del Carmen Main Beach - 27 min drive
  • Playa del Carmen Maritime Terminal - 31 min drive
  • Playacar Golf Club - 33 min drive
  • Xplor Theme Park - 32 min drive
  • Xcaret Eco Theme Park - 35 min drive
  • Ferry to Cozumel - 37 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.9 miles/22.4 km

About this property

Hyatt Zilara Riviera Maya - Adults Only - All Inclusive

4-star all-inclusive property
Take advantage of a free breakfast buffet, a corner/local shop and concerts and live shows at Hyatt Zilara Riviera Maya - Adults Only - All Inclusive. This property is a great place to bask in the sun with a white sand beach and beach volleyball. Treat yourself to a detox wrap, reflexology or a manicure/pedicure at Zen Spa, the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants, which feature Italian cuisine and more. Yoga classes are offered at the gym; the property also has shopping on site, a coffee shop/cafe and a hair salon. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and 8 bars.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking and valet parking
  • Multilingual staff, a water dispenser and a computer station
  • A gift shop, a 24-hour front desk and concierge services
Room features
All guest rooms at Hyatt Zilara Riviera Maya - Adults Only - All Inclusive offer comforts, such as air conditioning and separate sitting areas, as well as amenities, such as free minibar items and wireless Internet access.
Extra conveniences in all rooms include:
  • Wardrobes/cupboards and separate sitting areas

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 291 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free secured, uncovered on-site self-parking
  • Free secured, uncovered on-site valet parking
  • On-site parking is limited

Other information

  • Designated smoking area (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 9 restaurants
  • 8 bars/lounges
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Local/corner shop

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Concerts/live shows
  • Shopping

Working away

  • Computer station
  • Conference space (6747 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Shower only
  • Towels

Stay connected

  • WiFi

More

  • Daily housekeeping

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Spa

Zen Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Capri Grille – This restaurant specialises in Italian cuisine and only serves dinner.
Tempest – This restaurant specialises in sushi and only serves dinner. Open daily.
El Comedor – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Lola Beach – This theme restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Legends Sports Bar – This sports bar only serves light fare. Open daily.

Fees & policies

Policies

This property does not have lifts.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Secrets Capri Riviera Cancun All Inclusive Playa del Carmen
Secrets Capri Riviera Cancun All Inclusive
Secrets Capri Riviera Cancun Playa del Carmen
Secrets Capri Riviera Cancun All Inclusive Adults
Secrets Capri Riviera Cancun
Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Hyatt Zilara Riviera Maya Adults Only All Inclusive
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Does Hyatt Zilara Riviera Maya - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Zilara Riviera Maya - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Zilara Riviera Maya - Adults Only - All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Zilara Riviera Maya - Adults Only - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hyatt Zilara Riviera Maya - Adults Only - All Inclusive?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Hyatt Zilara Riviera Maya - Adults Only - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Hyatt Zilara Riviera Maya - Adults Only - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hyatt Zilara Riviera Maya - Adults Only - All Inclusive also has 8 bars and a fitness centre, as well as spa services.
Are there restaurants at or near Hyatt Zilara Riviera Maya - Adults Only - All Inclusive?
Yes, there are 9 on-site restaurants, featuring Italian cuisine. Nearby restaurants include La Brasserie (4.1 mi), Koh Thai (4.1 mi) and Coco's Cabanas (4.6 mi).
What's the area around Hyatt Zilara Riviera Maya - Adults Only - All Inclusive like?
Hyatt Zilara Riviera Maya - Adults Only - All Inclusive is located a short 15-minute walk from Tres Rios Ecopark.

Overall score and ratings

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