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Hyatt Zilara Riviera Maya - Adults Only - All Inclusive

Photo gallery for Hyatt Zilara Riviera Maya - Adults Only - All Inclusive

Outdoor pool
On the beach, white sand, beach volleyball
Outdoor pool
Outdoor pool
In-room dining

Overview of Hyatt Zilara Riviera Maya - Adults Only - All Inclusive

Hyatt Zilara Riviera Maya - Adults Only - All Inclusive

4.5 star property
Playa del Carmen beachfront property with spa, outdoor pool

0 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Carretera Federal 387, KM 299, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • On the beach
  • Tres Rios Ecopark - 15 min drive
  • Quinta Avenida - 23 min drive
  • Maroma Beach - 21 min drive
  • Mamitas Beach - 27 min drive
  • Playa del Carmen Main Beach - 27 min drive
  • Playa del Carmen Maritime Terminal - 32 min drive
  • Playacar Golf Club - 36 min drive
  • Xplor Theme Park - 34 min drive
  • Xcaret Eco Theme Park - 37 min drive
  • Ferry to Cozumel - 41 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.9 miles/22.4 km

Restaurants

  • Fonda Argentina - 10 min drive
  • Burger Stop - 11 min drive
  • La Brasserie - 11 min drive
  • Koh Thai - 11 min drive
  • Arezzo - 11 min drive

About this property

Hyatt Zilara Riviera Maya - Adults Only - All Inclusive

At Hyatt Zilara Riviera Maya - Adults Only - All Inclusive, you can spend time at the beach playing volleyball. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in body wraps and aromatherapy. Capri Grille, one of 9 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 8 bars/lounges, a fitness centre and a hot tub.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 291 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free secured, uncovered on-site self-parking
  • Free secured, uncovered on-site valet parking
  • On-site parking is limited

Other information

  • Designated smoking area (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 9 restaurants
  • 8 bars/lounges
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Concerts/live shows
  • Shopping

Working away

  • Computer station
  • Conference space (6747 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Shower only
  • Towels

Stay connected

  • WiFi

More

  • Daily housekeeping

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Spa

Zen Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Capri Grille – This restaurant specialises in Italian cuisine and only serves dinner.
Tempest – This restaurant specialises in sushi and only serves dinner. Open daily.
El Comedor – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Lola Beach – This theme restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Legends Sports Bar – This sports bar only serves light fare. Open daily.

Fees & policies

Policies

This property does not have lifts.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Secrets Capri Riviera Cancun All Inclusive Playa del Carmen
Secrets Capri Riviera Cancun All Inclusive
Secrets Capri Riviera Cancun Playa del Carmen
Secrets Capri Riviera Cancun All Inclusive Adults
Secrets Capri Riviera Cancun
Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Hyatt Zilara Riviera Maya Adults Only All Inclusive
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Does Hyatt Zilara Riviera Maya - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Zilara Riviera Maya - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Zilara Riviera Maya - Adults Only - All Inclusive?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at Hyatt Zilara Riviera Maya - Adults Only - All Inclusive on 1 December 2022 start from €382, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Hyatt Zilara Riviera Maya - Adults Only - All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Zilara Riviera Maya - Adults Only - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hyatt Zilara Riviera Maya - Adults Only - All Inclusive?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Hyatt Zilara Riviera Maya - Adults Only - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Hyatt Zilara Riviera Maya - Adults Only - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Zilara Riviera Maya - Adults Only - All Inclusive also has 8 bars and an outdoor pool, as well as a fitness centre and spa services.
Are there restaurants at or near Hyatt Zilara Riviera Maya - Adults Only - All Inclusive?
Yes, there are 9 on-site restaurants, featuring Italian cuisine. Nearby restaurants include La Brasserie (4.1 mi), Koh Thai (4.1 mi) and Coco's Cabanas (4.6 mi).
What's the area around Hyatt Zilara Riviera Maya - Adults Only - All Inclusive like?
Hyatt Zilara Riviera Maya - Adults Only - All Inclusive is located a short 15-minute walk from Tres Rios Ecopark.

Overall score and ratings

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