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1 room, 2 adults

Shangri La's Tanjung Aru Resort and Spa, Kota Kinabalu

5-star5 stars
Great for familiesThis property has good facilities for families.
On the beachThis property has described its location as on the beach.No. 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100, Malaysia

5-star beachfront resort with spa, near Sabah State Mosque
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Wellness
Great wellness & sports facilities
Service
Fantastic service
Bar
Bar is awesome
Food
Delicious food

Shangri La's Tanjung Aru Resort and Spa, Kota Kinabalu

from $171
  • Tanjung Sea View, Room, 1 King Bed
  • Tanjung Sea View, Executive Suite
  • Tanjung Sea View, Deluxe Suite
  • Room, 1 King Bed, Sea View (Kinabalu)
  • Room, 1 King Bed, Mountain View (Kinabalu)
  • Tanjung Sea View, Room, 2 Twin Beds
  • Room, 2 Twin Beds, Sea View (Kinabalu)
  • Room, 2 Twin Beds, Mountain View (Kinabalu)
  • Kinabalu Family Room
  • Horizon Club, Room, 1 King Bed, Sea View
  • Horizon Club, Room, 2 Twin Beds, Sea View

What’s around Shangri La's Tanjung Aru Resort and Spa, Kota Kinabalu

Landmarks

  • In Tanjung Aru
  • Sabah State Mosque - 45 min walk
  • Imago Shopping Mall - 3.5 mi / 5.6 km
  • Anjung Samudera - 3.7 mi / 6 km
  • Gaya Street Sunday Market - 4.3 mi / 6.9 km
  • Suria Sabah Shopping Mall - 4.4 mi / 7.1 km
  • Kota Kinabalu City Mosque - 7.3 mi / 11.8 km
  • Lok Kawi Wildlife Park - 12.8 mi / 20.5 km

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 14 min drive
  • Tanjung Aru Station - 7 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 498 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Kayaking on site
  • Parasailing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Water skiing on site
  • Windsurfing on site
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 7190
  • Conference space size (meters) - 668
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1983
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Cafe' TATU - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Borneo Lounge; Bar - Overlooking the pool, this lobby lounge serves light fare only. Happy hour is offered. Open daily.

Shang Palace - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Coco-Joe's Bar; Grill - This poolside restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Sunset Bar - Overlooking the ocean, this bar serves light fare only. Happy hour is offered. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis courts -
  • Sauna
  • Tennis on site
  • Kayaking on site
  • Parasailing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Water skiing on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby

Shangri La's Tanjung Aru Resort and Spa, Kota Kinabalu’s small print

Also known as

  • Shangri La's Tanjung Aru Resort Spa
  • Shangri-La`s Tanjung Aru Resort And Spa
  • Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
  • Shangri La's Tanjung Aru Spa
  • Shangri La's Tanjung Aru Resort and Spa Resort
  • Shangri La's Tanjung Aru Resort and Spa Kota Kinabalu
  • Shangri La's Tanjung Aru Resort and Spa Resort Kota Kinabalu
  • Shangri La's Tanjung Aru Kota Kinabalu
  • Shangri La's Tanjung Aru Resort
  • Shangri La's Tanjung Aru Resort Kota Kinabalu
  • Tanjung Aru
  • Shangri La Kota Kinabalu
  • Shangri Las Tanjung Aru Hotel
  • Shangri Las Tanjung Aru Resort
  • Shangri-La`s Tanjung Aru Hotel Kota Kinabalu

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs MYR 10 per day

Breakfast costs between MYR 90.00 and MYR 110.00 for adults, and MYR 50.00 and MYR 60.00 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.8 From 1,172 reviews

Poor 2.0
It was not good experience in Tanjungaru.
Terrible staying. I would not recommend to staying here. There were some ants in the room. My little son was bite on leg by the ants. And we reserve Zoo tour by Tanjung aru, we were going to meet in lobby on 1 : 20 PM. But driver did not come until 1:50 PM on Dec, 23th. They (hotel ma) explained that the driver was passed because, we were not here. We were waiting from 1PM on the Lobby. Also, the bus come there were no guest in the bus! The driver said we were sorry to late. I know that the Sangrillia resort is large, but the hotel manager were not skillful, need to more education. finally, at the time of check-out day, the hotel officer did not to issue the record of staying here. They said to the recording of stay should be published by Expedia. But, I told previously visited-hotel sometimes issued the record. He just told me loudly, it is not. The attitude was not enough to be hotel manager at 25th Dec on senior manager of check-out center. In my experience, the hotel manger don't like the guest who booking by Hotel.com. If you want to go Shagrilla, you should booking directly on line. Previously I visited Cebu Shangrilla, it was better. But, recent experience, I would recommed to stay here.
kr4 night family trip
Good 6.0
AVOID ROBBY-CLOSE-ROOM. My room was right next to the robby, meaning hundreds of people pass by running, yelling, singing and hopping on the hallway till at least after 10pm. And after 10pm, the live singing continues till midnight. I asked to the reception to change the room, accepted, but needed to wait around 3 to 4 pm, that was not matched our schedule, so had to bear another night. Breakfast buffet was generally awful, this is personal taste, though. Staffs were not friendly. Overall facilities (especially pools) are convenient for children-accompanied-family. Kids club's staffs were kind.
kr2 night family trip
Poor 2.0
인생 최악 호텔 worst hotel in my whole life
우선 30만원 짜리 호텔에 이틀 숙박에 디파짓 80만원 이구요 거기다가 중복결제까지 했습니다 제가 명세서 안챙겨봤으면 모를뻔 했어요 환불과정도 오래걸리고 이메일에 답변도 잘 안합니다 몇번이나 보냈는지 모르겠네요 대출이라 생각하면 이자율만 생각해도 적은돈 아닌데요 시설은 로비에 에어컨 없어서 체크아웃 체크인할때 땀뻘뻘흘리면서 서서 줄 서야하고요 일처리도 느립니다 식당은 거의 시장바닥 수준이고 메뉴도 먹을만한것도 없을뿐더러 리필도 제대로 안됩니다 둘째날엔 커피가 없어서 못준다고 하더군요 수영장은 딱 한국 워터파크 같습니다 어린이 동반 한국 가족들이 엄청 많습니다 물론 시설은 비교할수 없이 작죠 화장실 문 잘 안돼서 같이간친구 30분동안 갇혀있었고 첫날엔 도마뱀도 나왔습니다 마지막날 힐튼으로 옮겼는데 훨씬좋앗습니다 They charge 3000rm deposit for the stay that’s less than half worth. And they charged me twice consequently they are gonna refund more than 1000US dollars. It’s not small considering interest rates. Also their attitude dealing with this problem was very poor. If I hadn’t checked my bill I wouldn’t have even noticed this and I had to send countless emails to get their answer and the reply didn’t contain the exact way or date that they’re gonna give me a refund. I was very stressed Also there’s no air conditioning at the lobby that you have to wait in the humid heat for check in and out. Pool and the pool side bar were always very crowded with korean families with their children. Also the morning buffet was definitely the worst one i have ever been. Foods ran out, the restaurant was really crowded and noisy. Lastly my friends got locked in the rest room for the poorly working door. And a lizard was found there too. IT PERFECTLY RUINED MY HOLIDAY I moved to hilton hotel the last day which costed only 1/3 of it, everything was better.
Sujeong, kr2 night trip with friends
Very Good 8.0
A great place with younger children
It’s a really nice hotel for families with younger children. The pools, the food and the facilities are great. The only disappointment we had was the beach, actually the sea. The beach had the red flag and was closed all nights we stayed due to the stingy jellyfish. I hope the hotel could bring in more efforts to protect and clean its lagoon.
Stanislav, hk6 night family trip
Very Good 8.0
Pricey, but best in area
Firstly, the good about the stay. The staff were attentive and very friendly and they did their best to help with any queries you had. The facilities were really good, with the pool and gym being excellent. I always felt relaxed there. The hotel was close to KK (get an uber into Town as it's a quarter of the price) and you could also get a boat to the nearby islands. The sunset bar was amazing and the views are simply superb for sunset. People come from all over KK to go to the Tanjung Aru area for the sunset. The downside was the hotel decor was a little tired, in particular the rooms. Having stayed in the Shangri-La KL prior to this, it was chalk and cheese in terms of the quality of the room. Seeing as we spent a fortune at this hotel that was disappointing. The other let down was the lounge. Ordering eggs / waffles in the morning was a long drawn out affair and it took about half an hour one day. Although there were about 20 people in the lounge, surely this is a long time to wait. The final issue I had was the price of the food in the restaurants. £50 for a steak and £30 for a buffet to me is a little high. Overall, I did enjoy my stay, but I think I overpaid for the quality of the hotel.
Ross, gbRomance trip

Shangri La's Tanjung Aru Resort and Spa, Kota Kinabalu

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