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Arbutus Inn

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Premium bedding, desk, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds | Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi

Overview of Arbutus Inn

Arbutus Inn

2.0 star property
Convenient for Victoria Harbour

7.8/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
2898 Douglas St, Victoria, BC, V8T4M9

Guests rated this location 7.5/10 - Good

Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Victoria Harbour - 32 min walk
  • Victoria Clipper Ferry Terminal - 36 min walk
  • Royal BC Museum - 3 min drive
  • Royal Jubilee Hospital - 6 min drive
  • University of Victoria - 7 min drive
  • Butchart Gardens - 21 min drive

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 6 min drive
  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 108 min drive
  • Friday Harbor, WA (FRD) - 114 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 122 min drive
  • Roche Harbor, WA (RCE) - 126 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 162 min drive
  • Lopez Island, WA (LPS) - 20.1 miles/32.3 km
  • Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 20.8 miles/33.5 km

Restaurants

  • Tim Hortons - 7 min walk
  • Driftwood Brewing Co - 11 min walk
  • KFC - 7 min walk
  • Ile Sauvage Brewing - 6 min walk
  • Cakes Etc - 4 min walk
Map

About this property

Arbutus Inn

Only 1.3 mi (2.2 km) from the airport, Arbutus Inn puts you within a 10-minute drive of Victoria Harbour and Victoria Clipper Ferry Terminal. You'll have free perks such as WiFi and self-parking. The helpful staff and location get good marks from fellow travellers.

Languages

English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk

Facilities

  • 1 building/tower

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Italian

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: CAD 150.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Arbutus Inn Victoria
Arbutus Inn
Arbutus Victoria
Arbutus Hotel Victoria
Arbutus Inn Hotel
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Does Arbutus Inn offer free cancellation for a full refund?
Yes, Arbutus Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Arbutus Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Arbutus Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Arbutus Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Arbutus Inn?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge.
What's the area around Arbutus Inn like?
Arbutus Inn is located on the Victoria Strip, a short 5-minute walk from Government Street and 6 minutes' walk from MayFair Shopping Centre. Travellers say that this hotel is in a good location.

Reviews

7.8

Good

8.2/10

Cleanliness

8.5/10

Staff & service

7.5/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Kathleen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Surprise hitel in heart of Victoria
Quickly switched our rooms so there were beside each other. It was clean, well looked after inside. Bed was great. Coffee not so good and no decaf.
TERESA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing, love it!
Doesn’t look like much from the outside but it’s so beautiful on the inside! Definitely one of the nicer places I’ve ever stayed for the price range! 100% would go back.
Leslie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great staff but old facility
Rooms are dated. First room had a view of the back of a truck in the alley. Second room had the heat cranked to maximum until the fellow fixed it.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Had a wonderful stay, close to restaurants an malls, the building is older but has been updated nicely, only thing we noticed was because of its age, you could hear a lil bit more outside and above room noise than in newer hotels. Bed was super comphy
Stanley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bryan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Cristian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Look under your bed first
Remember to check under your bed, we found a mouse trap with a dead mouse in it.
barbara, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay at the Arbutus Inn. From check in tocheck out,a pleasant experience. Will certainly return and recommend to friends. Room was spotlessly clean, bathroom just shone, very impressive. Deserve an excellent rating.
Murray, 2-night business trip
Verified Hotels.com guest review