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RIU Palace Tropical Bay All Inclusive

Photo gallery for RIU Palace Tropical Bay All Inclusive

Aerial view
On the beach, white sand, sun-loungers, beach towels
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas

Overview of RIU Palace Tropical Bay All Inclusive

RIU Palace Tropical Bay All Inclusive

4.5 star property
All-inclusive beachfront property with spa, near Bloody Bay Beach

8.2/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Beach sunloungers
  • Beach towels
  • Children's pool
Feel at home
  • Supervised childcare (free)
  • Children's pool
  • Children's club
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • On the beach
  • Seven Mile Beach - 18 min walk

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 87 min drive

Restaurants

  • Office of Nature - 6 min walk
  • Juicy's Restaurant - 6 min drive
  • Chances Bar & Grill - 7 min drive
  • Best in The West - 7 min drive
  • Marleys by the sea - 7 min drive

About this property

RIU Palace Tropical Bay All Inclusive

At RIU Palace Tropical Bay All Inclusive, you can spend time at the beach relaxing on a sunlounger, plus you'll only be a five-minute drive from Seven Mile Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Dining choices include 5 restaurants, and the 4 bars/lounges are great places to grab a cold drink. This luxurious property also features a poolside bar, a health club and a fitness centre. Fellow travellers say good things about the helpful staff and beach.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkelling
Snorkelling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 452 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11 PM
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)
  • Free supervised childcare
  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Travelling with children

  • Children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Waterskiing
  • Windsurfing
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkelling
Snorkelling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) and Covid-19 Health Protocol (RIU) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

RIU Palace Tropical Bay All Inclusive Negril
RIU Palace Tropical Bay All Inclusive
RIU Palace Tropical Bay Negril
RIU Palace Tropical Bay
RIU Palace Tropical Bay All Inclusive All-inclusive property
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive Negril
RIU Palace Tropical Bay All Inclusive All-inclusive property

Frequently asked questions

Does RIU Palace Tropical Bay All Inclusive offer free cancellation for a full refund?
Yes, RIU Palace Tropical Bay All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at RIU Palace Tropical Bay All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at RIU Palace Tropical Bay All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at RIU Palace Tropical Bay All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at RIU Palace Tropical Bay All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at RIU Palace Tropical Bay All Inclusive?
You can check in from 3:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at RIU Palace Tropical Bay All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and waterskiing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. RIU Palace Tropical Bay All Inclusive also has 4 bars and a sauna, as well as a health club.
Are there restaurants at or near RIU Palace Tropical Bay All Inclusive?
Yes, there are 5 on-site restaurants. Nearby restaurants include Office of Nature (6-min walk), Juicy's Restaurant (2.9 mi) and Chances Bar & Grill (3.3 mi).
Does RIU Palace Tropical Bay All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around RIU Palace Tropical Bay All Inclusive like?
RIU Palace Tropical Bay All Inclusive is on Bloody Bay Beach, a short 1-minute walk from Bloody Bay and 18 minutes' walk from Seven Mile Beach. Travellers say that this property is in a good location.

Overall score and ratings

8.2

Very good

8.9/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Amanda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
Sindy, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Our baecation was spectacular! This resort was top tier we loved it. I have nothing bad or negative to say about Riu. The food hospitality the day shows cleanliness thumbs up and events was great!!! We’re coming back with the kids for Christmas! Thank you Riu Palace Tropical Bay for an amazing stay.
Sheron Yvonne, 4-night romance trip
Verified Orbitz guest review

4/10 Fair

n/a
NGUYEN, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort. Amazing staff. Great entertainment. Nice rooms.
Whitney E, 3-night family trip
Verified Expedia guest review

2/10 Poor

Didn’t get the room until 4 pm, Luggage didn’t come up until 6pm, The safe was not work, no pillowcases, Refrigerator was not working (they had to install a new one), Coffee maker wasn’t cleaned from the previous guest, The toilet, sink and bathroom keeps backing up, Balcony door didn’t open, had to call for towels everyday. Terrible experience!
AZIMOON, 5-night family trip
Verified Expedia guest review

8/10 Very good

We certainly enjoyed our stay at Riu Palace Tropical Bay. The hotel is in good condition, the beach and the water are as good as it gets, I’d say the best in all Jamaica. The water is pristine clear and calm, almost like in a pool. We have some mixed feelings about the staff. Some were great, like Julian and Deval from buffet restaurant, and Jay from the beach cleaning crew. Others seemed rather indifferent and even rude, especially the bartenders at the beachside bar. I found the food and drinks were just ok, nothing special. But the biggest problem were the locals constantly bothering tourists on the beach with offers to buy something from them. So the hotel doesn’t control the beach, and therefore they can easily walk on the beach and approach the tourists. I do want to make it clear that they are harmless but annoying. With all that have said, I do recommend staying at this hotel; when you really love the beach you learn to ignore the little annoyances.
Aram, 5-night family trip
Verified Travelocity guest review

10/10 Exceptional

I have nothing but great things to say about my stay. I am a female solo traveler and I’ve never stayed at a resort with so many activities that I could participate in. The staff were super friendly and talented. Why do I say talented? Because they were our entertainment on some nights. Hosting when they had outside entertainment and doing an excellent job at it. Also singing, dancing and just being great. I’ve never left such a glowing review before but they deserved it. I would definitely recommend anyone to stay here. Couples, families and still travelers alike. The food was great. Everything was amazing. I had such a good time! Thanks Riu Palace Tropical Bay for showing me an excellent time in Negril!
Takiyah, 5-night trip
Verified Expedia guest review

8/10 Very good

Michael, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Alyssa, 5-night trip
Verified Expedia guest review