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RIU Palace Tropical Bay All Inclusive

Photo gallery for RIU Palace Tropical Bay All Inclusive

Aerial view
On the beach, white sand, sun-loungers, beach towels
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas

Overview of RIU Palace Tropical Bay All Inclusive

RIU Palace Tropical Bay All Inclusive

4.5 star property
All-inclusive beachfront property with spa, near Bloody Bay Beach

8.4/10 Very good

1,024 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland

Room options

About this area

What's nearby

  • On the beach
  • Seven Mile Beach - 18 min walk

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 89 min drive

Restaurants

  • Office of Nature - 6 min walk
  • Juicy's Restaurant - 6 min drive
  • Chances Bar & Grill - 7 min drive
  • Best in The West - 7 min drive
  • Marleys by the sea - 7 min drive

About this property

RIU Palace Tropical Bay All Inclusive

At RIU Palace Tropical Bay All Inclusive, you can spend time at the beach relaxing on a sunlounger, plus you'll be 1 mi (1.5 km) from Seven Mile Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Dining choices include 5 restaurants, and the 4 bars/lounges are great places to grab a cold drink. This luxurious property also features a poolside bar, a health club and a fitness centre. Fellow travellers say good things about the helpful staff and beach.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkelling
Snorkelling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 452 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11 PM
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)
  • Free supervised childcare
  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Travelling with children

  • Children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Waterskiing
  • Windsurfing
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkelling
Snorkelling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) and Covid-19 Health Protocol (RIU) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

RIU Palace Tropical Bay All Inclusive Negril
RIU Palace Tropical Bay All Inclusive
RIU Palace Tropical Bay Negril
RIU Palace Tropical Bay
RIU Palace Tropical Bay All Inclusive All-inclusive property
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive Negril
RIU Palace Tropical Bay All Inclusive All-inclusive property

Frequently asked questions

Does RIU Palace Tropical Bay All Inclusive offer free cancellation for a full refund?
Yes, RIU Palace Tropical Bay All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at RIU Palace Tropical Bay All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at RIU Palace Tropical Bay All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at RIU Palace Tropical Bay All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at RIU Palace Tropical Bay All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at RIU Palace Tropical Bay All Inclusive?
You can check in from 3:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at RIU Palace Tropical Bay All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and waterskiing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. RIU Palace Tropical Bay All Inclusive also has 4 bars and a sauna, as well as a health club.
Are there restaurants at or near RIU Palace Tropical Bay All Inclusive?
Yes, there are 5 on-site restaurants. Nearby restaurants include Office of Nature (6-min walk), Juicy's Restaurant (2.9 mi) and Chances Bar & Grill (3.3 mi).
Does RIU Palace Tropical Bay All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around RIU Palace Tropical Bay All Inclusive like?
RIU Palace Tropical Bay All Inclusive is on Bloody Bay Beach, a short 1-minute walk from Bloody Bay and 18 minutes' walk from Seven Mile Beach. Travellers say that this property is in a good location.

Reviews

8.4

Very good

8.9/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The entertainment, food, beaches and staff were absolutely wonderful. I was totally happy with my stay.
Carol, 5-night romance trip
Verified CheapTickets guest review

10/10 Exceptional

I loved it at the Riu Tropical Palace and wish so much that I was still there. I loved my room, the view, the food, the ambiance. Everything. I would go back there and highly recommend this vacation spot to others.
Elaine, 5-night family trip
Verified CheapTickets guest review

10/10 Exceptional

best beach I have ever seen. Make sure to do the glass bottom boats right there at the beach.
Kevin, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Suzanne, 5-night trip
Verified Expedia guest review

8/10 Very good

Krishna, 5-night trip
Verified Expedia guest review

8/10 Very good

No elevators. Beachfront view completely blocked by trees. Only 2 outlets in the main room. One was faulty and burnt up my brand new fan the 1st night. Reported it to 2 different people and they never came to check it. Room was hot. Only goes down to 68 degrees. Asked for an extension cord and they said i had to come down and get it. Room service only has sandwiches, 2 salads a 3 desserts. They push 2 beds together to make a king but they make up each bed seperately. Fridge defrosted one night and got water all over the floor and everything got hot inside. Pools are very small. Dinner at the buffet was awful. Breakfast and lunch were great! Our day waiter was excellent! Damien 😀 We will not go back. Oh and you cannot sit on the balcony if it rains, the roof only covers 1/2 and you will get wet!
DeAndrea G, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Clean nothing unuque
Huldah, 5-night family trip
Verified Expedia guest review

4/10 Fair

I liked the way they greeted guest with a cold beverage upon arrival. The grounds were in good condition. I was totally disappointed when we got to our room and a very strong mildew, musty smell was in the room. We tried airing out the room by opening our screen door but it did not help. We requested a room change and we were shown two different rooms and the same mildew, musty smell was present in them. The rooms were very clean. The mildew, musty smell appears to be coming from the air conditioning vents. The rooms need a better ventilation system.
Threesa, 3-night romance trip
Verified Expedia guest review

2/10 Poor

First of all the hotel is not 4 stars at all . Food was terrible, drink never cold . So disappointed
monica, 3-night family trip
Verified Expedia guest review

4/10 Fair

Overall the property was well maintained, cleaned and very comfortable.
Rusheann, 9-night trip
Verified Expedia guest review