Guests
All properties in Xpu-Ha, Quintana Roo, Mexico

Barceló Maya Beach - All Inclusive

All-inclusive property with full-service spa, connected to the convention center, near Ecopark Kantun Chi

  • Free WiFi in lobby and free parking
From
$167

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Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, 77750, QROO, Mexico
7.8.Good.
  • The property is maintained very well. The staff is courteous. The food was good.…

    Jun 12, 2021

  • Don’t stay here

    Jun 9, 2021

See all 298 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Walkable
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 630 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools

Feel at home

  • Children's pool
  • Children's club
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)

What’s around

  • On the beach
  • Ecopark Kantun Chi - 7 min walk
  • Cenote Cristalino - 10 min walk
  • Xpu-ha Beach - 23 min walk
  • Puerto Aventuras Golf Club - 35 min walk
  • Puerto Aventuras Marina - 42 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, Ocean View (Premium Level)
  • Junior Suite, Ocean View (Premium Level)
  • Superior Room

What’s around

Landmarks

  • On the beach
  • Ecopark Kantun Chi - 7 min walk
  • Cenote Cristalino - 10 min walk
  • Xpu-ha Beach - 23 min walk
  • Puerto Aventuras Golf Club - 35 min walk
  • Puerto Aventuras Marina - 42 min walk
  • Akumal Beach - 9.6 mi / 15.4 km
  • Yal-ku Lagoon - 10.6 mi / 17 km

Getting around

  • Cancun Intl. Airport (CUN) - 72 min drive
  • Airport shuttle (surcharge)
map
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Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, 77750, QROO, Mexico

At a glance

Size

  • 630 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. An airport shuttle service (surcharge) is available on request.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar

Things to do

  • Fitness classes on site
  • Basketball on site
  • Ecotours on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Golf lessons available nearby
  • Golfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12109
  • Conference space size (meters) - 1125
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1999
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Closed-captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and select beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite nightclubs

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium/non-domestic alcoholic beverages
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

U Spa and U Spa Kids has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Beach Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Mexico Lindo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.

Rancho Grande - This beach restaurant specializes in international cuisine and serves brunch and lunch. A children's menu is available.

Lobby Bar Beach - Onsite lobby lounge. Open 24 hours.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Ecotours on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Water park access (surcharge)

Nearby

  • Golf lessons available nearby
  • Golfing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Sanitation services: USD 1.5 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 123 per vehicle (one-way)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Barcelo Beach Maya
  • Barcelo Maya Beach Hotel Xpu-Ha
  • Barcelo Maya Beach Hotel
  • Barcelo Maya Beach All Inclusive
  • Barcelo Maya Inclusive Xpu Ha
  • Barceló Maya Beach - All Inclusive Xpu-Ha
  • Barceló Maya Beach - All Inclusive All-inclusive property
  • Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha
  • Barcelo Maya All Inclusive
  • Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
  • Barceló Maya Beach All Inclusive Xpu-Ha
  • Barcelo Maya Beach All Inclusive Xpu-Ha
  • Barcelo Maya Beach Xpu-Ha
  • Maya Barcelo Beach
  • Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
  • Barcelo Maya Beach All Inclusive Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Barceló Maya Beach - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 6:00 PM. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring beachfront dining and international cuisine. Nearby restaurants include Paparazzi (2.3 mi), Le Bistrot Chez Dede & Lalo (2.3 mi), and Dolce Vita (2.3 mi).
  • Yes, an airport shuttle is available. The charge is USD 123 per vehicle one-way.
  • Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , basketball, and ecotours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Barceló Maya Beach - All Inclusive also has 3 bars, a water park, and a sauna, as well as a steam room and a garden.
7.8.Good.
  • 4.0.Fair

    This resort is rated as 4 star resort buy in reality it’s more like Motel6. Rooms are old and smelly, resort activities still very limited. Room service is hit and miss, 4 days out of 9 our room wasn’t cleaned for unknown reason. Beach is very disappointing as well, tons of seaweeds that no one is cleaning up. They’re understaffed which affects the quality of service you get at the resort. Will not return there again, very disappointed!

    9 night trip with friends, Jun 9, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    It was a good experience overall except for the beach , very disappointed.

    7 night family trip, Jun 6, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    I really enjoyed my stay at Barcelo Maya, it was my 3rd time there. Like always it did not disappoint.

    7 night trip with friends, Jun 3, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Either Orbitz or Barcelo moved us from the Palace to the Colonial no apologies or consideration from either party. Staff didn’t care if you were there or not especially if you were old and white we always tip well and enjoy interacting with the staff but is was so bad we quit. Pillows in the room were in tatters if you looked inside the case ,mattress was broken down . When you don’t get what you booked and no one cares you should probably use someone else lost faith in Orbitz and I have booked nearly all my travel with you for several years

    7 night romance trip, Jun 3, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    I stayed here before a few years ago and was amazed on the upgrades and remodeling they did! I was very shocked on how cool this place was. Literally everything to do there And I drove up and down the Riviera Maya to check out beaches and they were one of the few resorts at no seaweed and they were keeping up on keeping their beaches clean with tractors. Keep in mind that it is the algae/seaweed season when I went. But the beaches are awesome and the drinks are good the food was good The room was awesome and the staff was on point! Will be staying there again.

    5 night trip, May 25, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    The place is amazing. Everyone so nice and very friendly. I was very happy i stayed there. My son loves every moment we spend there, we definitely we will be back next year.

    6 night family trip, May 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly staff, well maintained, excellent service from manager Lorena Rodriguez who was kind, attentive and very helpful

    9 night trip with friends, May 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was great

    6 night family trip, May 15, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Best bang for your buck in the Yucatan!

    A la carte restaurants amazing as usual! Barcy club activities for kids and animantion for adults was great!

    1 night family trip, May 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    This resort was closed during our stay and we were relocated to the Palace one, it was not a big issue but I was surprised we were not notified until check in even when I called a couple days earlier to double check my reservation.

    2 night family trip, May 13, 2021

    Verified Expedia guest review

See all 298 reviews