Matfen Hall Hotel, Golf and Spa

Property class: 5 and above
Luxury hotel in Newcastle-upon-Tyne with 4 restaurants and 3 bars/lounges

Choose dates to view prices

Matfen Hall Hotel, Golf and Spa features a golf course and puts you within a 15-minute drive of Corbridge Roman Site. For a bite to eat, guests can check out Emerald Restaurant, one of 4 restaurants, which serves Modern European cuisine and is open for dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a terrace, and a garden. Fellow travelers like the room service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Bar
$449 nightly
The current price is $539 total
Total with taxes and fees
Nov 1 - Nov 2

Room options

View all photos for Deluxe Double or Twin Room

A neatly arranged bedroom with a large bed, two bedside tables with lamps, and a door.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Balcony Room

A hotel room with a large bed, a sitting area with a table and chairs, a balcony with a view of greenery, and a painting on the wall.

Balcony Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

A bedroom with a large bed, a nightstand, a chair, and a window with curtains.

Luxury Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double or Twin Room

A hotel room with a bed, desk, chair, and a window with a view.

Classic Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

A spacious room with a large bed, a round dining table set for a meal, and a cozy seating area with a sofa and armchairs.

Luxury Suite

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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$104 nightly
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Total with taxes and fees
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About the neighborhood

Map
Matfen Village, Newcastle-upon-Tyne, England, NE20 0RH

What's nearby

  • Aydon Castle - 12 min drive - 10.4 km
  • Corbridge Roman Site - 16 min drive - 13.6 km
  • Hexham Abbey - 19 min drive - 19.8 km
  • Hexham Market Place - 19 min drive - 19.8 km
  • Northumberland National Park - 23 min drive - 22.6 km

Getting around

  • Newcastle Intl. Airport (NCL) - 29 min drive
  • Corbridge Station - 12 min drive
  • Riding Mill Station - 13 min drive
  • Hexham Station - 14 min drive

Restaurants

  • ‪The Angel of Corbridge - ‬10 min drive
  • ‪The Errington Coffee House - ‬8 min drive
  • ‪Watling Street Coffee House - ‬10 min drive
  • ‪High House Farm Brewery & Visitor Centre - ‬7 min drive
  • ‪Robin Hood - ‬5 min drive

About this property

Matfen Hall Hotel, Golf and Spa

  • Matfen Hall Hotel, Golf and Spa features a golf course and puts you within a 15-minute drive of Corbridge Roman Site. For a bite to eat, guests can check out Emerald Restaurant, one of 4 restaurants, which serves Modern European cuisine and is open for dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a terrace, and a garden. Fellow travelers like the room service.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 65 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Free uncovered onsite self parking
    • Free onsite valet parking

Other information

    • Smoke-free property

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Reviews

Matfen Hall Hotel, Golf and Spa Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered excellent dining experiences with great menus and attentive staff. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Spa
Building
Food
Wedding

Reviews

Verified review

10/10 Exceptional

Everything was wonderful, staff were so attentive. Room was spotless. Food was lovely
Verified review

10/10 Exceptional

Beautiful room, super clean, lovely little bits for our dog, staff were so so friendly!
Verified review

10/10 Exceptional

Lovely stay, dinner in the Emerald restaurant was a highlight. Bar, restaurant and porter service was exceptional.
Verified review

10/10 Exceptional

Excellent.

Amazing stay in an excellent hotel. The room was great, the spa facilities were lovely, and the staff were incredibly friendly and helpful.
Verified review

10/10 Exceptional

Lovely stay at the Matfen Hall Hotel. Staff couldn’t do enough for you and the EV charger was an added bonus!
Verified review

10/10 Exceptional

Just excellent all round!

We were doing some work in the area so stayed over for a night. It’s a beautiful hotel with very friendly staff. Outstanding all round and we will be back!
Verified review

8/10 Very good

Beautiful rooms, service was excellent, lots of cosy places to sit in the main hotel. Room was too hot, we should have got the staff to look into it when we arrived. Was difficult to find seats in the spa as was busy.
Verified review

10/10 Exceptional

The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I highly recommend. We didn’t use the spa facilities this time but definitely will on our return. Thank you to all the staff who made our stay a pleasure
Verified review

8/10 Very good

Hotel expensive for what it offers unless you play golf. Beakfast good but eratic service. Keeps good but expensive. Emerald restaurant excellent. Room very pleasant but towel rtail didnt work so had to keep getting new towels.
Verified review

10/10 Exceptional

Beautiful and comfortable country house hotel

Our stay here was wonderful . We were at first offered a room which was stiflingly hot . (It was a hot muggy day ). As result we requested a cooler room and this was done with no fuss . The new room was much cooler . It was spacious with a large comfortable bed and a very well appointed bathroom and lovely view across the golf course. Highly recommend and reasonable value considering the amenities.
Terrace
Orangery
Our room
Sitting area (bedroom)
Verified review

8/10 Very good

The pool was gorgeous. It was a bit tricky downloading the app on the phone to open the door. The app would just shut down and it took at least ten tries. Staff was wonderful. Helpful and kind. Dinner was average. I ordered a cauliflower steak which was good, but a very high price for just a large piece of cauliflower. The map to walk around the grounds was confusing and I ended up on the golf course, which didn’t make some Of the golfers happy. Bed was one of the best I’ve ever slept in.
Verified review

10/10 Exceptional

From entering the beautiful stone entrance hall into the great hall we knew we were in for a treat. The Easter decorations were exquisite and fun, the interior design and decor full of history and class showing it’s heritage in full glory. The staff could not have been more help full with welcome cocktail to genuinely wanting to make our stay a memorable and worthy experience. The dining was superb in both restaurants deserving of its awards. The spa facilities happily helped us relax and the treatments for my wife left her glowing and radiant. The bar facilities in the hotel were elegant overlooking the golf course providing wonderful vista’s over well kept greens. Thank you to all the staff who made our stay memorable and wanting more, at which point suffice to say, we will be back.
Verified review

6/10 Good

Mixed bag

Beautiful building & facilities - service and hygiene doesn't match the building.
Verified review

10/10 Exceptional

Great hotel, disappointing experience.

The hotel was beautiful and the staff welcoming. We were taking part in the great north run so the staff opened breakfast up one hour early which we appreciated as it meant we could leave with our bellies full. The only negative to our stay was that my fiancé had planned on proposing at the hotel and apparently had it all organised with the venue. However, the day before they called to say he wouldn’t be able to go ahead with the planned engagement and so he scrambled to find a different location on our way down. He told me afterwards about the stress this caused (understandable) so that was a shame.
Verified review

8/10 Very good

The world's most expensive sauna!

Beautiful building and wonderfully friendly and efficient staff, but, for this kind of money, I would expect air conditioning in the rooms. I appreciate that the weather was unseasonably warm, but it was like an oven in my room and, although there was a little fan supplied, it really made no difference. I would imagine that adding air-conditioning would be difficult in such an old building, but to justify the price and the rating, I feel it is necessary and, if our summer's get hotter (as seems inevitable), this problem is going to be a regular occurrence.
Verified review

4/10 Fair

After staying at Matfen Hall for an anniversary trip, our experience had its positives and negatives. I thought the room was excellent, spacious, clean and comfortable throughout the evening. The service and breakfast was great , staff very friendly and polite. The breakfast tasted amazing. Unfortunately they were some negatives to our stay. I felt the cleanliness of the spa was poor especially in the steam room and sauna as around the drainage areas were unclean and seemed to not have a great smell. Our expectations of the spa were quite high and it was a shame that we failed to relax around the pool area due to kids screaming constantly and the couples didn’t seem considerate of others around. Additionally, upon on checking in we felt that we would be showed around a little bit more of the facilities from the staff as we struggled to find certain facilities. We constantly had to ring reception to ask questions as we were oblivious to where things were and timings of certain things I.e menus times, checkout times etc. Overall staff were friendly and we did have some positives but were just disappointed with a few areas.
Verified review

2/10 Poor

1. Super aggressive, rude, hostile and receptionist with confrontational attitude to greet and check in new arrivals 2. No help by porters with your bags on arrival (you drag your own bag wile porters stand and chat) 3. Strong smell of chlorine in the corridors around the SPA area 4. Three massive yellow diggers on the lawn in front of the "beautiful side" - in the view from the windows of Emerald restaurant where testing menu and drinks will set you back £500+ 5. Disastrous staff at breakfast - no attention, no care or normal smile (asked about bathroom - got shown to the lift, ordered tea - never arrived, ordered 2 dishes for 2 people got three...) 6. In the main hall from 5pm till 8pm the pianist is playing super simplistic music, just banging the notes not too professional. 7. You are told to book Emerald restaurant (£125 per person food only, drink extra) well in advance, but when you get there, you find out that it is completely empty, four people only - no atmosphere. When young waiter brings your tasting menu dish, she names couple of obvious ingredients and about the rest says "and other bits..." SUMMARY - hotel and restaurant is posing for something they are not and God knows how they received 5 stars. The main problem - staff has no idea how to behave and what they need to do in the establishment which has 5 stars... TERRIBLE STAY, WOULD NOT RECOMMENT FOR ANYONE.
Verified review

4/10 Fair

Don't be fooled, Magnificent building, poor servic

The service at Matfen Hall I found very disjointed, and overall dissapointing. Whilst being shown to the spa, my Sister and I were left in the ladies changing rooms trying to find robes in the lockers, then realised we must go to the spa reception. We were not told this. We were eventually given our robes and told to be back at the spa reception for 11:00, for out 11:15 treatments. My Sister had a lovely treatment. I on the other hand experienced something very different indeed. The lady was really good, I am not discounting that. However, halfway through the treatment, the lady said she was about to faint. I am a nurse, do I leaped off the table, assessed the lady and lowered her to the floor and lifted her legs up in the air. All this, half naked!!! I supported the ladies legs for what must have been 5 minutes. The lady asked me not to complained about her, and I am not, she was very good. I am complaining about how management handled the situation from the guest experience. I was not able to relax, as the lady was adamant she wanted to finish off the treatment. I was afraid she was going pass out again. I suggested she visit her GP as soon as possible. I told her that it was my duty of care to inform her manager, and I did. He thanked me for helping the lady, which of course I was happy to do, anyone would do this. Though afterwards I was quite surprised and dismayed that I didn't get the treatment for free, or an upgrade on my room.
Verified review

4/10 Fair

Very poor VFM. Underwhelming experience.

Our high expectations for this place, following the widely reported £20m refurb in 2023, were dashed sadly. No room in the customer car park on arrival. Offered a complimentary rum punch that had never had a sniff of the rum bottle. Annex room was small & unremarkable. Room condition was fine except that both bedside lights needed new bulbs, the hairdryer was missing and there were hairs on the shower wall. Eugh. Contacting reception to rectify these issues was not straightforward. Spa facilities were good. Bar service: inattentive but friendly. Dinner: waited almost an hour for starters. Then they brought out the wrong main course. To Mark's credit he immediately removed the wine from our bill by way of an apology and managed to get the correct main course served more quickly than expected. Food was good. Served the wrong red wine. Breakfast: chaotic service. Was brought the wrong order 3 times while other tables around us waited endlessly for theirs. Asked for a flat white coffee and it was made clear by the waitress that this was an awkward request "because we're very busy". Eventually she brought a cappuccino. Hmm. The toast we ordered never appeared. Staff are mostly friendly and well intentioned but seem disorganised and insufficiently well trained. On checkout they didn't bother to ask about our stay or experience. I asked for the GM's name which didn't even provoke the question of why I wanted it. We spent £440 for this 1 night stay including dinner. Won't be back.
Verified review

10/10 Exceptional

Fantastic hotel, with fantastic food and fantastic staff
Verified review

10/10 Exceptional

There was a lot of building work going on to complete the new spa.
Verified review

10/10 Exceptional

Fantastic hotel

Excellent stay
Verified review

10/10 Exceptional

Wonderful place great food and immaculate service
Verified review

10/10 Exceptional

Excellent nights stay and very well looked after. Would highly recommend.
Verified review

10/10 Exceptional

NICE HOTEL

an nice hotel with some painting ongoing , the rooms were comfortable and breakfast good