8/10 Very good
Location is good. Pool was okay. Great views from rooms and rooftop. Some areas a little dated. Dinner was quite nice.
Kieran
Kieran, 2-night trip
Hotel Panorama & Spa
Family-friendly hotel with full-service spa, connected to a shopping center, near Caldea Spa
Choose dates to view prices
Perched near Sant Miquel d'Engolasters, Hotel Panorama & Spa offers an upscale retreat with a rooftop terrace and coffee shop. Enjoy the on-site spa, two restaurants serving international cuisine, or take a dip in the indoor pool and children's pool. With laundry facilities and free high-speed WiFi for all guests.
8.0
Very good
Popular amenities
- Pool
- Spa
- Parking available
- Free WiFi
- Restaurant
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- 2 restaurants and bar/lounge
- Full-service spa
- Indoor pool
- Rooftop terrace
- Breakfast available
- Ski storage
- Ski passes
- Health club
- Sauna
- Self parking
- Children's pool
For families (6)
- Children stay free
- Babysitting (surcharge)
- Children's pool
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
$52 nightly
$59 total
Apr 12 - Apr 13
Total with taxes and fees
Why we love this property
Serene spa escape
Nestled in a national park, this mountain hotel offers a sublime wellness journey. Relish daily spa access, hot springs, and a rejuvenating sauna.
Gastronomic adventures
Culinary journeys await at 2 restaurants with international flair. A cafe and bar add options, while each day starts with a buffet breakfast.
Pillow menu paradise
Sweet dreams await with customized comfort from the pillow menu. Blackout drapes ensure undisturbed rest, while the minibar offers refreshing indulgence.
Room options
Showing 12 of 12 rooms
Standard Room, 1 Double or 2 Twin Beds
8.0Very good
24 reviews
- 269 sq ft
- 1 bedroom
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
Superior Room, City View (Spa access)
8.4Very good
15 reviews
- City view
- 376 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Family Room
8.0Very good
2 reviews
- 388 sq ft
- Sleeps 5
- 5 Twin Beds
Junior Suite
8.0Very good
1 review
- Mountain view
- 592 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Triple Room
- Sleeps 3
- 3 Twin Beds
Superior Triple Room
- City view
- 1 bedroom
- Sleeps 3
- 3 Twin Beds
Superior Quadruple Room
- Mountain view
- 1 bedroom
- Sleeps 4
- 4 Twin Beds
Superior Triple Room (2+1)
- City view
- Sleeps 3
- 3 Twin Beds
Triple Room (2+1)
- 1 bedroom
- Sleeps 3
- 3 Twin Beds
Quadruple Room
8.0Very good
1 review
- 1 bedroom
- Sleeps 4
- 4 Twin Beds
Superior Quadruple Room (2+2)
- City view
- Sleeps 4
- 4 Twin Beds
Quadruple Room (2+2)
- 1 bedroom
- Sleeps 4
- 4 Twin Beds
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About the neighborhood
Carretera de l'Obac, 64, Escaldes-Engordany, AD700
What's nearby
- Illa Carlemany Shopping Center - 6 min walk - 0.5 km
- Caldea Spa - 8 min walk - 0.7 km
- Fountain Circuit 1 Trail - 8 min walk - 0.7 km
- Andorra Massage - 12 min walk - 1.1 km
- Pyrenees Andorra Shopping Centre - 17 min walk - 1.4 km
Getting around
- La Seu d'Urgell (LEU) - 46 min drive
- Barcelona El Prat Airport (BCN) - 166 min drive
- L'Hospitalet-pres-l'Andorre Station - 36 min drive
- Burton's Station - 41 min drive
- Porté-Puymorens Station - 42 min drive
- Area shuttle (surcharge)
Restaurants
- La Tagliatella Escaldes - Engordany. Andorra - 7 min walk
- Alt Benestar Cafè - 7 min walk
- Cheese's Art Escaldes - 7 min walk
- La Suculenta - 6 min walk
- Taverna Forest - 7 min walk
About this property
Hotel Panorama & Spa
Hotel Panorama & Spa features a rooftop terrace and puts you within a 15-minute walk of Caldea Spa. Guests can be pampered with deep-tissue massages at the spa, and Restaurant Panoramic, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include an indoor pool, a bar/lounge, and a health club. Fellow travelers say great things about the helpful staff.
At a glance
Hotel size
- 177 rooms
- Arranged over 12 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Contactless check-in available
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
- Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 3 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
- Covered onsite self parking (EUR 16 per day)
- Wheelchair-accessible parking and van parking on site
- Onsite parking limited
- Electric vehicle charging point on site
- Height restrictions apply for onsite parking
Offsite
- Area shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
- 2 restaurants
- Bar/lounge
- Coffee shop
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Children's pool
- Childcare in room (surcharge)
- Children's games
What to do
- Ski passes
- Pool table
- Foosball
- Bicycle tour information
- Bicycle rentals nearby
- Ecotours nearby
- Golfing nearby
- Hiking/biking trails nearby
- Horse riding nearby
- Rafting nearby
- Ski lessons nearby
- Ziplining nearby
- Snowboarding nearby
- Hot springs nearby
Working away
- Business center
- Meeting rooms
- Conference space (3444 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Electric bike charging stations
- Bike cleaning
- Bike storage
- Pool loungers
- Ski storage
- Romance packages
Facilities
- 1 building/tower
- Safe-deposit box at front desk
- Rooftop terrace
- Television in common areas
- Communal living room
- Health club
- An indoor pool
- Arcade/game room
- Bicycle parking
- Full-service spa
- Hot tub
- Sauna
- Banquet hall
- Reception hall
Accessibility
- Wheelchair accessible
- Elevator
- Wheelchair-accessible parking
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
- Wheelchairs available on site
- Grab bar near toilet
- Visual fire alarm
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- Flat-screen television
- Premium satellite channels
Home comfort
- Air conditioning and heating
- Minibar
Sleep well
- Pillow menu
- Blackout drapes/curtains
- Bed sheets provided
Freshen up
- Private bathroom
- Shower/tub combination
- Bidet
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
- Phone
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Dining
Restaurant Panoramic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Snack-Bar - This bar serves breakfast, lunch, and dinner. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children
- Area shuttle service is offered for an extra charge
- Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 18 to November 19:
- Hot tub
- Swimming pool
Children & extra beds
- In-room babysitting is available for an extra charge
- Cribs/infant beds are available for EUR 3.0 per day
Parking
- Covered self parking costs EUR 16 per day
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Pool access available from 9:00 AM to 9:00 PM
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Frequently asked questions
Does Hotel Panorama & Spa offer free cancellation for a full refund?
Yes, Hotel Panorama & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Panorama & Spa?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Panorama & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Panorama & Spa?
Yes. Self parking costs EUR 16 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Panorama & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Panorama & Spa and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs and ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Panorama & Spa also has an indoor pool and a sauna, as well as a health club and an arcade.
Are there restaurants at or near Hotel Panorama & Spa?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Hotel Panorama & Spa like?
Hotel Panorama & Spa is in the heart of Escaldes-Engordany, a short 10-minute walk from Caldea Spa and 20 minutes' walk from Pyrenees Andorra Shopping Centre.
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Hotel Panorama & Spa Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Location
8.2
Staff & service
7.6
Property conditions & facilities
8/10 Very good
Bit old, but cleanness and nice staff. Bf was not included was very good though, Parking and taxes were not included either. Fare price for good location. Hot tub is small. Avg 8 out 10. :)
gerald
gerald, 1-night trip
6/10 Good
The rooms were clean and the staff on reception were friendly and attentive. The bar staff were rude and demanding and the food in the restaurant was poor. It is buffet style and I'm sure it would be nice if it were warm, but a lot of it was cold from being out too long without proper heat.
Stuart
Stuart, 2-night trip
10/10 Exceptional
One night stop-over!
Would return as all aspects of cleanliness were adhered to! Had half board which was really good value and good service! Great views over the city from restaurant!
Kathryn
Kathryn, 1-night trip
8/10 Very good
Fantastic location and service
We were greeted with big smiles, and super fast professional service.
We asked, and got lots of good advice.
Breakfast , very good choices ; wished for maybe turkey sausage ( many pork varieties)
Ursula
Ursula, 1-night trip
10/10 Exceptional
It was wonderful, clean and the staff was very helpful. I travel with my dad in a wheel chair and although I tried to get a room with accessibility and Expedia did not help me, the staff of the hotel was able to help me with a room with our needs. It was great.
Einar
Einar, 2-night trip
10/10 Exceptional
Recommended
Lovely hotel with a great city view. Easy access to the center of town. Parking basement was challenging due to tight spaces. Breakfast lacked cereal options and cold milk, but all the meat, vegetables and eggs were delicious!
Jimmy Marcus
Jimmy Marcus, 1-night trip
10/10 Exceptional
Value money
Kesorn
Kesorn, 2-night trip
8/10 Very good
Amazing Views and Amenities
Amazing views!! Lovely rooftop terrace with amazing views, lounge chairs, and a pool, hot tub, sauna, and workout area! Nice big breakfast! Only thing that could be better is the cleaning of the room (The bathroom wasn’t cleaned very well when I arrived), and some of the furniture could be updated. Other than that, it was wonderful!!!
Lindsey
Lindsey, 2-night trip
8/10 Very good
This is not a 4* hotel, rooms are very old (like the 80’s). If you want to stay close to city center is a good option considering the location, but if you want to stay close to the sky resorts this is not the best option (you will have to drive 10-15’ to get there).
Julian
6/10 Good
The parking area cost 16€ extra. The sauna is noisy, because of the gym, which is the next room.
Gabor
Gabor, 1-night trip
10/10 Exceptional
I did not like that except the front desk, the restaurant staff did not speak any English. Everything else was great!
Elena
Elena, 1-night trip
10/10 Exceptional
Parking in the garage can be a challenge due to very varying sizes of the parking lots - it's quite narrow manuevering as well. Nice staff. Somewhat hard to get a good overview of the breakfast - there are many different serving stations.
When making the reservation at Hotels.com we thought we were staying in a completely different hotel as the booking site showed pictures from another hotel in Andorra...
Erik
Erik, 1-night trip
6/10 Good
The room was in pretty bad shape (peeling floors, old peeling bath tub). It obviously hadn’t been renovated in a long while. Under the bed was full of dust bunnies
Eseohe
2/10 Poor
Filthy and dodgy hotel. Don't be fooled by photos and reception area. Rooms are very dirty and old. FAMILY & COUPLE don't book this, we booked double bed and got 2 single bed. Receptionist and manager too rude when we ask for change.
Once you paid your money gone, they never gonna help.
This is not 4 STAR hotel, just fooling people with photos. Highly recommend stay safe elsewhere than wasting your money here.
Albi
Albi, 1-night trip
4/10 Fair
Cuando llegamos en la habitación nos encontramos debajo la cama: una cuchara de café, un coletero y un calcetín.
La comida tanto del buffet como de la cena, muy escasa. Las bandejas vacías, repostaban solo si pedías y tardaban bastante y en cada saque de comida era una distinta, es decir cuando se acabava la bandeja de pescado por ejemplo, seguido al pedir te sacaban albondigas, porque pescado no tenían más, y así en cada comida.
Igualmente la variedad era mínima.
Las camareras bastante antipáticas, los chicos de entrada al restaurante muy simpáticos y agrades y las chicas de recepción un 10.
Parquing es de pago por día y extremadamente pequeño. No recomendable ir en coche grande.
Margarita
Margarita, 3-night trip
8/10 Very good
chambre spacieuse et agréable conforme aux photos personnel de l'hôtel très sympas
Olivier
Olivier, 1-night trip
4/10 Fair
Hotel de los años 70, habitaciones muy simples, baño antiguo y descuidado. No hay posibilidad de aparcar en el parking… Precio muy alto, no lo vale para nada.
Florian
Florian, 2-night trip
10/10 Exceptional
Muito boa a estadia. Recomendo!
Frederico
Frederico, 2-night trip
8/10 Very good
Hôtel avec piscine et jacuzzi intérieure, possibilité de parking si place et moins cher que les parkings extérieur, il est très bien situé en haut de la rue principale piétonnière.
Chambres 905 impeccable et propre au 9ème étage avec belle vue, chambre plutôt bien isolé des voisines.
Le point négatif les chambres sont trop chauffées, on a dormi la fenêtre entre ouverte.
Petite souci au niveau de la douche rien de grave et signalé a l’accueil.
Accueil tres bien et le personnel aussi.
En demi-pension, petit déjeuner et dîner bien, mieux que d’autres établissements en Espagne.
Nous conseillons cet hôtel.
Samuel
Samuel, 2-night trip
8/10 Very good
Oui
Christian
Christian, 2-night trip
10/10 Exceptional
Perfecto
alain
alain, 2-night trip
10/10 Exceptional
Très bel hôtel.
Parking peu accessible
Gregoire
Gregoire, 1-night trip
10/10 Exceptional
El personal de 10 muy amables en todo momento,la habitación muy grande limpia y con buena calefacción,tienen garaje para clientes el más barato de todo Andorra
Jose
Jose, 3-night trip
10/10 Exceptional
Tout s’est très bien passé nous recommandons l’hôtel
Laurène
Laurène, 1-night trip