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All properties in Kuta, Bali, Indonesia
1 room, 2 adults

Hard Rock Hotel Bali, Kuta

4.5-star4.5 stars
Great for families

Good to know

  • Children's club (surcharge)
  • Children's pool
  • Free WiFi
  • Arcade/game room
Jalan Pantai Banjar Pande Mas, Kuta, Bali, 80361, Indonesia

4.5-star beach hotel with free water park, near Kuta Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's club (surcharge)
    • Children's pool
    • Free WiFi
    • Arcade/game room
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Hotel has lots of things for families and couples to do. Kuta is busy but has several…Oct 29, 2019
  • The staff is amazing and very friendly! My husband and I enjoyed staying here.Sep 15, 2019

Hard Rock Hotel Bali, Kuta

from $60
  • Deluxe Room
  • Deluxe Suite
  • Deluxe premium
  • Roxity Family Suite (Family Suite)
  • Loft Room
  • Deluxe Courtyard
  • Deluxe Premium Pool Access
  • Luxury Kids Suite
  • Rock Star Suite
  • Deluxe Room Special Rate Domestik/KIMS/KITAS Holder

What’s around Hard Rock Hotel Bali, Kuta

Landmarks

  • In Downtown Kuta
  • Kuta Beach - 2 min walk
  • Legian Beach - 27 min walk
  • Kuta Square - 5 min walk
  • Tuban Beach - 18 min walk

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 28 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 418 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 17

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Free water park access
  • Waterslide
  • Spa tub
  • Pool cabanas (surcharge)
  • Steam room
  • Swim-up bar
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 6
  • Year Built - 1998
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Indonesian
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Rock Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Dining

Jamie Oliver Kitchen - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Starz Diner - This buffet restaurant specializes in Asian cuisine. Open daily.

Splash Bistro - This bistro specializes in Mediterranean cuisine. Open daily.

Hard Rock Cafe - This bar specializes in American cuisine. Open daily.

Hard Rock Hotel Bali, Kuta’s small print

Also known as

  • Bali Hard Rock
  • Hard Rock Kuta
  • Hard Rock Bali Kuta
  • Hard Rock Hotel Bali Kuta
  • Hard Rock Hotel Bali Hotel
  • Hard Rock Hotel Bali Hotel Kuta
  • Bali Hard Rock Hotel
  • Bali Hotel Hard Rock
  • Hard Rock Bali
  • Hard Rock Bali Hotel
  • Hard Rock Hotel Bali
  • Hotel Bali Hard Rock
  • Hotel Hard Rock Bali
  • Hard Rock Hotel Bali Kuta

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8 AM to 9 AM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Buffet breakfast is offered for an extra charge of IDR 175000 for adults and IDR 175000 for children (approximately)

    Children's club access is available for an extra charge

    Airport shuttle service is offered for an extra charge of IDR 260000 per vehicle (one-way, Maximum occupancy 4)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hard Rock Hotel Bali, Kuta

    • Does Hard Rock Hotel Bali offer free cancellation for a full refund?
      Yes, Hard Rock Hotel Bali does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Hard Rock Hotel Bali currently open?
      The property is closed between April 15 and June 30.
    • What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel Bali?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hard Rock Hotel Bali?
      Yes, there's free self parking.
    • Is there a pool at Hard Rock Hotel Bali?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 9 AM.
    • Are pets allowed at Hard Rock Hotel Bali?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Hard Rock Hotel Bali?
      You can check in from 3:00 PM to anytime. Check-out time is noon.
    • Are there restaurants at or near Hard Rock Hotel Bali?
      Yes, there are 4 onsite restaurants.
    • Is airport shuttle service offered by Hard Rock Hotel Bali?
      Yes, an airport shuttle is available. The charge is IDR 260000 per vehicle one-way.
    • What is there to do near Hard Rock Hotel Bali?
      Recommended spots to visit include Kuta Beach (2-min walk) and Kuta Square (5-min walk), along with Tuban Beach (0.9 mi) and Legian Beach (1.4 mi).

    Recent reviews

    Very Good 8.2 From 388 reviews

    Good 6.0
    noisy. not really fit family. good for young couples
    Rick, us3 night family trip
    Exceptional 10.0
    Very nice stay. Very nice pool especially.
    Very nice stay. Only downside of the overall trip is that too many people are trying to squeeze money out of tourists. This is not the hotel, but almost everyone outside of there from taxi drivers to people in the street. The extent this happens is much higher than in other similar destinations like Thailand. And people become far more hostile if you don't want to buy their trinkets at the prices they want. In general hostility levels are higher towards foreigners than in most other holiday destinations. This is not the fault of the hotel though so we still give it full stars.
    Alexander, us2 night family trip
    Good 6.0
    Good not great
    Hotel was ok. Pool needed a good cleaning and some minor maintance. Area is very crowded and everybody is trying to sell you something. Breakfast was amazing
    Sean, us6 night romance trip
    Fair 4.0
    We're not fans! Best part was Rock Royalty
    If you want to party this is good hotel. If you enjoy big, noisy, and perfumed hotel, this is for you. Our family chose the hotel because of the amazing pictures of the pool, but upon arrival we were very disappointed. The water slide hurt to ride down and the noise level and amount of people in the breakfast restaurant made us look for other hotels even though we couldn't get a refund. What made us stay was finding the Rock Royalty area that's more calm and secluded. We paid to get upgraded for two days and stayed to that area. We were in a loft room and the worst part was the constant spraying of perfume in the hallways that gave us a massive headache. The hotel has a strong Las Vegas feel to it which might be what you want, but we found it too dark and sparkly for our taste. Maybe the problem was that we just arrived from the Hilton Resort in Nusa Dua which is levels above this hotel. It was our first time in Bali and after 18 days traveling around, we learned that Kuta Beach is not for us. The city is noisy and smelly. There are much better places in Bali. But again, if you're there to drink and party, this might be perfect for you.
    Mia, us3 night family trip
    Good 6.0
    Why?
    Bali has amazing hotels - and at the price point... In Bali... You will get oppulance, so why come to another country to be in an American hotel with high prices? Honestly there was nothing special about this hotel for young couples - if you have kids the place has a wonderful pool. KUTA in general is not the best place to enjoy the beach and Bali
    Aman, us4 night business trip
    Fair 4.0
    Hotel for Children
    This hotel is for children, or parents with children. If you are anyone else, DO NOT STAY THERE. It is in the worst part of Bali, the most downtown tourist trap with not even that great of a beach. But that is not the problem with the hotel. The problem with the hotel is, every single thing about it is designed for children. Here was our experience, we checked into a normal room, which cost more than an entire 4 bedroom villa in other parts of Bali. And our room was directly over a jungle gym playground, which meant that at 6AM we woke up to screaming children and there parents running down our hallway, as well as kids screaming on the playground right below our balcony. Our first night there, the AC was not working and we called the front desk so they sent a technician up to fix it, who worked on a ladder in our bathroom until after midnight, we ended up sleeping in a 78 degree sweat box. After complaining again in the morning, they relocated us to a much better room with a working AC which was nice but it just got worse from there. My motorcycle got moved one night and somehow the carb got half way removed which I had to spend half the day getting the engine repaired because someone moved the bike without my knowledge. At the pool you can get the most expensive beers on the island, and if your not a child, then sorry you are not allowed on the slides. but don't worry, they will have parties and games and a foam party for the kids, but you can't. Buffet was alright thats it.
    us3 night romance trip
    Exceptional 10.0
    Awesome place!!!
    Great place!!! Awesome pool (although outside guests were allowed in and the water slides boasted in the pics had strict age limits). Pool bar has good happy hours but cocktails are extremely sweet yet weak, bintang on tap is the way to go! Pool could also use live music, but live music in the main bar and cafe was pretty good! Room was very nice but hot water ran out shortly. Food was great at all hotel restaurants and staff was very friendly! Location couldn’t be any better, surf schools next door (id recommend Bali sunshine surf school) and kuta beach is across the street!!!
    Nicholas, us4 night romance trip
    Exceptional 10.0
    Beautiful Hotel to stay with young kids
    It's an amazing hotel with a very large and excellent swimming pool. Kids loved the pool with waterslides. Breakfast has so many options. Hotel is at the heart of Kuta.
    S H Aslam, usFamily trip
    Good 6.0
    More like a 3 star hotel
    This hard rock hotel definitely needs some upgrade and renovation. The bathroom in our room is very old and makes me feel like avoiding it as much as I could. It is more like a 3 star hotel with a good size of pool for family vacation. We can hear people walking pass our room or talking outside 24 hrs. The breakfast buffet has a wide selection of food. The employees are extremely friendly and helpful.
    usRomance trip
    Poor 2.0
    This was my first time in Bali & I absolutely HATED it. It was by far the worse trip ever. I would not recommend to my worse enemy to visit Bali or stay at the Hard Rock Hotel Bali. It was horrible. The hotel looked NOTHING like the pictures on your website. It was very misleading.
    Rosalyn, usTrip with friends

    Hard Rock Hotel Bali, Kuta

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