Charlottetown Inn & Conference Centre

Photo gallery for Charlottetown Inn & Conference Centre

Primary image
Indoor pool
Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains
Standard Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains
Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains

Overview of Charlottetown Inn & Conference Centre

Charlottetown Inn & Conference Centre

3.5-star property
Eco-friendly Charlottetown hotel with 1 indoor pools, connected to the convention centre

6.0/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
238 Grafton St, Charlottetown, PE, C1A1L5
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Queens Square

Getting around

  • Charlottetown, PE (YYG) - 11 min drive

About this property

Charlottetown Inn & Conference Centre

3.5-star eco-friendly hotel in the heart of Queens Square
Take advantage of a free breakfast buffet, dry cleaning/laundry services and a fitness centre at Charlottetown Inn & Conference Centre. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and meeting rooms
  • Multilingual staff, luggage storage and smoke-free property
  • Guest reviews give good marks for the central location and helpful staff
Room features
All guest rooms at Charlottetown Inn & Conference Centre boast perks, such as premium bedding and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guest reviews speak positively of the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 143 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 17 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM

Travelling with children

  • Children stay free

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (6000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 200.00 per accommodation, per stay

Optional extras

  • Fridges are available for CAD 10.00 per night

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 10 per accommodation, per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

BEST WESTERN Charlottetown Hotel
Charlottetown Inn
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre offer free cancellation for a full refund?
Yes, Charlottetown Inn & Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Charlottetown Inn & Conference Centre?
As of 5 October 2022, prices found for a 1-night stay for 2 adults at Charlottetown Inn & Conference Centre on 1 November 2022 start from €96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Charlottetown Inn & Conference Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Charlottetown Inn & Conference Centre?
Yes, there's an indoor pool.
Are pets allowed at Charlottetown Inn & Conference Centre?
Yes, pets are welcome. There's a charge of CAD 10 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Charlottetown Inn & Conference Centre?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Charlottetown Inn & Conference Centre?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Charlottetown Inn & Conference Centre?
No, this hotel doesn't have a casino, but Red Shores Racetrack and Casino (15-min walk) is nearby.
What is there to do at Charlottetown Inn & Conference Centre and nearby?
Charlottetown Inn & Conference Centre has an indoor pool and a fitness centre.
Are there restaurants at or near Charlottetown Inn & Conference Centre?
Yes. Nearby restaurants include Hunter's Ale House (4-min walk), Splendid Essence (4-min walk) and Leonhard's (5-min walk).
What's the area around Charlottetown Inn & Conference Centre like?
Charlottetown Inn & Conference Centre is in Queens Square, a short 3-minute walk from Historic Charlottetown Waterfront and 6 minutes' walk from Victoria Row. The local area is considered central, as well as being good for shopping.

Overall score and ratings

6.0

Good

6.4/10

Cleanliness

6.8/10

Staff & service

5.9/10

Amenities

5.8/10

Property conditions & facilities

5.5/10

Eco-friendliness

10/10 Exceptional

A clean place for the price offered;
Jerry, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Misrepresentation
Dont believe the pictures. They appear to be from many years ago. The front desk clerk was appallingly rude upon our arrival. When we got to our room the room was not fully cleaned as we found hair in the bathroom and bottle caps on the floor. The breakfast was not a buffet as indicated; there was nothing more than toast, bagels and mini yogurt cups. The orange juice was more like coloured water. The whole stay was disappointing. Thankfully it was only one night.
Gordon, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not what I expected
This hotel is really dated and not well maintained. Carpets are stained, wallpaper peeling, a pillow was missing from the bed. Breakfast was certainly not ‘the best hot breakfast in town’. I am not one to usually complain, but for 212 CAD + 200 CAD ‘damage deposit’ it is an embarrassment.
Stained carpet
Sagging ceiling
Peeling wallpaper
More peeling wallpaper
Grace, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not worth the price.
I
Glen, 7-night business trip
Verified Hotels.com guest review

6/10 Good

Andree, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Catherine, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Bad bad bad
I travel a lot for my work. This is the first and last time I stayed at this hotel. Staff is very rude, rooms are very moldy and stink. I am surprised that this dump is not condemned.
Edvard, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Decent hotel very close to downtown
Decent hotel, showing its age but was clean, quiet and very close to downtown (10min walk max). Breakfast was cereal, toast, coffee, juice, yogurt nothing fancy but got you on your way in the morning.
Tim, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

unsanitary terrible experience
Room was not cleaned, dirty bed sheets with stains, hair and other crumbs in the bed, dirty floors, dirty tub, smell of mold, holes in the ceiling, in-room window with only view of the gym and people exercising (unsure if one-way or two-way window, either way its creepy), ant traps on the floor, AC not working, ETC Terrible experience. Avoid staying here. The staff did not even seem surprised by my complaints
Alexandre, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Gisèle, 2-night trip
Verified Hotels.com guest review