10/10 Exceptional
Staff were fantastic and helpful!
Richard
Richard, 1-night trip
InterContinental Real Guatemala by IHG
Luxury hotel with 4 restaurants, near Plaza Fontabella Shopping Center
Choose dates to view prices
Located near Plaza Fontabella Shopping Center, Real InterContinental Guatemala, an IHG Hotel is a haven of luxury and relaxation. Unwind with reflexology or a hot stone massage at the spa, indulge in international cuisine at one of the 4 on-site restaurants or grab coffee from the cafe. With 2 outdoor pools and free WiFi throughout your stay will be unforgettable.
VIP Access9.2
Wonderful
Popular amenities
- Airport transfer
- Pet friendly
- Free WiFi
Main amenities (12)
- Daily housekeeping
- 4 restaurants and bar/lounge
- Full-service spa
- 2 outdoor pools
- Breakfast available
- 24-hour health club
- Sauna
- Children's pool
- Hot tub
- Room service
- Coffee shop/cafe
- In-room childcare
For families (6)
- Children stay free
- Free cribs/infant beds
- Children's pool
- In-room childcare (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
$150 nightly
$183 total
Apr 10 - Apr 11
Total with taxes and fees
Why we love this property
Spa sanctuary
Discover a health club, sauna, and full spa with aromatherapy, massages, and body treatments. Relax in the hot tub or garden after rejuvenating care.
Art and architecture
Admire Beaux Arts charm at this luxury hotel. Stroll through the garden or explore the art gallery showcasing talented local artists.
Culinary heaven
Four restaurants offer international fare and sushi. A cafe and bar provide additional options, including buffet breakfast, vegan meals, and private dining.
Room options
Showing 16 of 16 rooms
Premium Room, 1 King Bed, Club Lounge Access (High Floor)
9.4Exceptional
11 reviews
- City view
- 355 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Classic Room, 1 King Bed, Accessible
10.0Exceptional
1 review
- City view
- 430 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Premium Room, 2 Double Beds, Club Lounge Access (High Floor)
9.6Exceptional
5 reviews
- City view
- 400 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Classic Room, 2 Double Beds, Accessible
- City view
- 375 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Suite, 1 Bedroom, City View (High Floor)
8.6Excellent
8 reviews
- City view
- 760 sq ft
- 1 bedroom
- Sleeps 3
- 1 Twin Bed
1 King Classic
9.2Wonderful
12 reviews
- City view
- 375 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
2 Double Classic
9.0Wonderful
34 reviews
- City view
- 427 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Standard Room
8.0Very good
1 review
- City view
- 420 sq ft
- 1 bedroom
- Sleeps 2
- 1 Twin Bed
Premium Room
- City view
- 420 sq ft
- 1 bedroom
- Sleeps 2
- 1 Twin Bed
1 King Premium High Floor
10.0Exceptional
2 reviews
- City view
- 355 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
1 King Premium City View High Floor
- City view
- 355 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Junior Suite, 1 King Bed, Club Lounge Access (High Floor)
8.8Excellent
3 reviews
- City view
- 452 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
2 Double Premium High Floor
9.4Exceptional
3 reviews
- City view
- 400 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
1 King Classic City View
10.0Exceptional
3 reviews
- City view
- 375 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Junior Suite, 1 King Bed, Club Lounge Access
- City view
- 420 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
2 Double Classic City View
- City view
- 427 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
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About the neighborhood
14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala
What's nearby
- Avenida La Reforma - 3 min walk - 0.3 km
- Plaza Fontabella Shopping Center - 3 min walk - 0.3 km
- Oakland Mall - 10 min walk - 0.8 km
- Embassy of Mexico in Guatemala - 11 min walk - 1.0 km
- La Aurora Zoo - 14 min walk - 1.2 km
Getting around
- La Aurora Intl. Airport (GUA) - 13 min drive
- Airport pick-up service
- Area shuttle (surcharge)
Restaurants
- San Martín - 2 min walk
- Restaurante La Poza - 2 min walk
- Maya Lounge - 1 min walk
- McDonald's - 1 min walk
- The Market - 1 min walk
About this property
InterContinental Real Guatemala by IHG
InterContinental Real Guatemala by IHG is just 2.5 mi (4 km) from the airport and offers pick-up service (available on request). Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology, and The Market, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a 24-hour health club. Fellow travelers love the helpful staff.
At a glance
Hotel size
- 239 rooms
- Arranged over 15 floors
Arriving/Leaving
- Check-in start time: 3 PM; Check-in end time: midnight
- Contactless check-in available
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed (dogs and cats only, 2 total, up to 30 lbs per pet)*
- Service animals welcome
- Specific rooms only*
- Pets must be supervised
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Parking
- No onsite parking
Transfers
- Airport pickup from 5:00 AM to 11:00 PM*
Offsite
- Area shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- 4 restaurants
- Bar/lounge
- Coffee shop
- Private dining
- Free daily reception
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Children's pool
- Childcare in room (surcharge)
- Children's menu
What to do
- Ecotours nearby
- Mountain climbing nearby
Working away
- Business center
- 20 meeting rooms
- Computer station
- Conference center (6186 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Pool loungers
- Romance packages
Facilities
- 1 building/tower
- Built in 2000
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Library
- 24-hour health club
- 2 outdoor pools
- Art gallery on site
- Bicycle parking
- Full-service spa
- Hot tub
- Sauna
- Massage/treatment rooms
- Vegan dining options
- Vegetarian dining options
- Local artist showcase
- Local culture & ecosystem education
- 100% renewable energy
- Double-glazed windows
- Comprehensive food waste policy
- Comprehensive recycling policy
- Banquet hall
- Reception hall
- Beaux Arts architecture
Accessibility
- Braille/raised signage
- Elevator
- Elevator door width (inches): 31
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 43
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchairs available on site
- Closed captioned TV
- Grab bar in bathtub
- Bathtub grab bar height (inches): 33
- Accessible bathtub
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 48-inch LED TV
- Premium cable channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Coffee/tea maker
- Bathrobes
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
What to enjoy
- In-room massage
Freshen up
- Private bathroom
- Deep soaking bathtub
- Shower/tub combination
- Rainfall showerhead
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free newspapers
- Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
- Phone
- Desk chair
Food and drink
- Champagne service
- Free bottled water
- Highchair
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Guidebooks/recommendations
- Local maps
- Restaurant dining guide
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.
Dining
The Market - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Tanoshii - This sushi bar specializes in sushi and serves lunch, dinner, and light fare. Open daily.
Picasso Stone Flame Oven - This restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Fees & policies
Mandatory fees
Parking is included for 1 vehicle per reservation. A parking fee of GTQ 160 applies for each additional vehicle.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately GTQ 159 per person
- Airport shuttle service is offered for an extra charge of GTQ 144 per vehicle. Maximum occupancy 3
- Area shuttle service is offered for an extra charge
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-in between midnight and 3:00 PM can be arranged for an extra charge
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- In-room babysitting is available for an extra charge
- Rollaway beds are available for GTQ 160.0 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
Pool, spa, & gym (if applicable)
- Guests under 10 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Does InterContinental Real Guatemala by IHG offer free cancellation for a full refund?
Yes, InterContinental Real Guatemala by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at InterContinental Real Guatemala by IHG?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at InterContinental Real Guatemala by IHG?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 30 lbs per pet. There's a charge of GTQ 1200 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at InterContinental Real Guatemala by IHG?
Sorry, there's no onsite parking at InterContinental Real Guatemala by IHG.
Is airport shuttle service offered by InterContinental Real Guatemala by IHG?
Yes, a shuttle from the airport to the hotel is available from 5:00 AM to 11:00 PM on request. The charge is GTQ 144 per vehicle.
What are the check-in and check-out times at InterContinental Real Guatemala by IHG?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at InterContinental Real Guatemala by IHG and nearby?
Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. InterContinental Real Guatemala by IHG also has a 24-hour health club and a sauna, as well as a garden.
Are there restaurants at or near InterContinental Real Guatemala by IHG?
Yes, there are 4 onsite restaurants, featuring international cuisine.
Does InterContinental Real Guatemala by IHG have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around InterContinental Real Guatemala by IHG like?
InterContinental Real Guatemala by IHG is a short 3-minute walk from Avenida La Reforma and 4 minutes' walk from Plaza Fontabella Shopping Center.
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InterContinental Real Guatemala by IHG Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Location
9.4
Staff & service
9.2
Property conditions & facilities
What guests liked
- Breakfast was consistently described as delicious, excellent, and superb by multiple guests. (10 reviews)
- The pool and hot tub were great, with some reviewers enjoying the heated pool and large jacuzzi. (8 reviews)
- The property offers excellent dining options with knowledgeable staff and a convenient poolside restaurant/bar. (7 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomFoodBreakfastRestaurantLocationAmenitiesGyms (public)SpaAirport8/10 Very good
Very friendly staff and clean room
Julia
Julia, 1-night trip
10/10 Exceptional
My stay was great, spent my birthday & New Years at the property and i have no complaints. The staff were great , food was great , location was great . i definitely will be returning .
Imani
Imani, 5-night trip
10/10 Exceptional
Overall great hotel with excellent service.
Pierre
Pierre, 5-night trip
8/10 Very good
Good location, great food
Arnold
Arnold, 1-night trip
10/10 Exceptional
Excelente
Jesus
Jesus, 1-night trip
10/10 Exceptional
all and everything was excellent.
patricia
patricia, 1-night trip
2/10 Poor
Rooms washer ready was 3 pm
Club and pool close at 6 pm on Sundays not good
Room didn’t have water not good
sabrina
sabrina, 2-night trip
10/10 Exceptional
Very friendly staff! Nice room
Isaac
Isaac, 1-night trip
10/10 Exceptional
Love everything about this hotel
Sady
Sady, 1-night trip
10/10 Exceptional
The breakfast was amazing and the hotel was fantastic! We also went to the spa which was a wonderful experience.
Rebecca
Rebecca, 4-night trip
10/10 Exceptional
Amazing hotel, the lobby is just spectacular! Loved the rooms, the service the food, and perhaps the best gym I have seen in a hotel. There are a lot of restaurants around.
GEORGINA
GEORGINA, 2-night trip
10/10 Exceptional
Clean room and amenities
Nubia
Nubia, 3-night trip
10/10 Exceptional
I was a good family oriented hotel. Close to different restaurants and different restaurants inside the hotel.
Yadira
Yadira, 4-night trip
10/10 Exceptional
Great location! Walking distance to restaurants and shopping. Hotel was clean and staff were friendly and helpful.
Danielle
Danielle, 3-night trip
10/10 Exceptional
Great
Miguel
Miguel, 1-night trip
10/10 Exceptional
The hotel is very nice, the staff is very helpful and close to the airport
Maria Teresa
Maria Teresa, 1-night trip
10/10 Exceptional
Service at the restaurant was very good
Ruben
Ruben, 2-night trip
10/10 Exceptional
Everything was good
Engelbert
Engelbert, 8-night trip
8/10 Very good
The person at the front desk, Adriana, was very nice when I checked in. She was very helpful, especially since I arrived a bit earlier than expected.
Alberto
Alberto, 1-night trip
10/10 Exceptional
Beautiful trip
It was wonderful as usual, and the staff is amazing especially Ricardo up in the club lounge
Joseph
Joseph, 1-night trip
10/10 Exceptional
Yes
Doris Marie
Doris Marie, 1-night trip
8/10 Very good
Room needs updates, specifically the bathroom, old tub,
Ana
Ana, 3-night trip
10/10 Exceptional
Our entire experience from check-in to check out what’s phenomenal. Lezlie, member of management was extremely helpful. Guido, from the club lounge was magnificent. The pool area was very enjoyable and the jacuzzi, perfectly comfortable. We will definitely stay here again!!
Luis
Luis, 4-night trip
10/10 Exceptional
Great place
Cesare Adelfo
Cesare Adelfo, 1-night trip
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