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Tween Waters Island Resort & Spa

Photo gallery for Tween Waters Island Resort & Spa

Dock
Private beach
Private beach
Private beach
2 outdoor pools

Overview of Tween Waters Island Resort & Spa

Tween Waters Island Resort & Spa

3.0 star property
Captiva beachfront resort with 3 restaurants, spa

8.6/10 Fabulous

999 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
15951 Captiva Drive, Captiva, FL, 33924

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Fort Myers, FL (RSW-Southwest Florida Intl.) - 69 min drive
  • Punta Gorda, FL (PGD-Charlotte County) - 93 min drive

Restaurants

  • Green Flash - 15 min walk
  • Captiva Fishing - 15 min walk
  • The Bubble Room - 3 min drive
  • Key Lime Bistro - 3 min drive
  • Latte Da Coffee Shop & Gifts - 3 min drive

About this property

Tween Waters Island Resort & Spa

Tween Waters Island Resort & Spa is a great choice for your beach stay in Captiva. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services at the spa. Dining choices include 3 restaurants, and the bar/lounge is a great place to grab a cold drink. A nightclub, a poolside bar and a fitness centre are other features. Fellow travellers like the pool and helpful staff.

Languages

English, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 137 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 5:30 AM
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 per room, up to 40 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • BBQs

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Shopping
  • Golfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 6 buildings/towers
  • Built in 1931
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Nightclub
  • Outdoor tennis court

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages

  • English
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • 34-inch flat-screen TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free newspapers
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Tween Waters. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 34.95 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Beach towels
    • Fitness centre access
    • Sporting facilities or equipment
    • Partner property access
    • Business centre/computer access
    • Internet access (may be limited)
    • Newspaper
    • In-room safe
    • Parking
    • Housekeeping
    • Additional inclusions

Optional extras

  • English breakfast is offered for an extra charge of USD 14 per person (approximately)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 35.00 per day
  • Pets are allowed for an extra charge of USD 35.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Tween Waters Inn Captiva
Tween Waters Inn
Tween Waters Captiva
Tween Waters
Tween Waters Captiva Island
Tween Water Inn
Tween Waters Inn Island Resort & Spa Captiva Island, Florida
Tween Waters Hotel Captiva Island
Tween Waters Inn
Tween Waters & Spa Captiva
Tween Waters Island Resort & Spa Resort
Tween Waters Island Resort & Spa Captiva
Tween Waters Island Resort & Spa Resort Captiva

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Tween Waters Island Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Tween Waters Island Resort & Spa?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Tween Waters Island Resort & Spa?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 40 lb per pet. There's a charge of USD 35.00 per pet, per night, and there's also a deposit of USD 35.00 per day. Service animals are exempt from fees.
Is parking offered on site at Tween Waters Island Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Tween Waters Island Resort & Spa?
You can check in from 4:00 PM - 5:30 AM. Check-out time is 11:00 AM.
What is there to do at Tween Waters Island Resort & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Tween Waters Island Resort & Spa also has a nightclub, a private beach and a fitness centre, as well as spa services and a picnic area.
Are there restaurants at or near Tween Waters Island Resort & Spa?
Yes, there are 3 on-site restaurants, featuring ocean views. Nearby restaurants include The Mad Hatter (2.2 mi), Sunset Grill (2.3 mi) and Lazy Flamingo (2.4 mi).
Does Tween Waters Island Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Tween Waters Island Resort & Spa like?
Tween Waters Island Resort & Spa is a short 1-minute walk from Captiva Beach and 17 minutes' walk from Captiva Chapel By the Sea. Travellers say that this resort is in a good location.

Reviews

8.6

Fabulous

8.5/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

7.9/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Hotel wasn’t forthcoming about condition of area. We visited post Ian and were unaware of the gravity of damage to Sanibel island. Website said nothing of all amenities and rest of island being shut down. It looked like a war zone. Staff was extremely rude and there was no
Armond, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leonard, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Zoila, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We loved this resort! This was our first trip to Captiva Island and we absolutely loved everything about the island and our resort! Hope to return sometime!
Casey, 4-night romance trip
Verified Expedia guest review

6/10 Good

Jacqui, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Tween Waters was perfect for our family vacation! The amenities are wonderful, the location can’t be beat, and the staff was extremely friendly and helpful. We will definitely be back!
Jaclyn, 6-night family trip
Verified Travelocity guest review

6/10 Good

Add on to my initial review where I mentioned this place was party central in January, but LOVED air otherwise. I got a $680 bill two months after my stay for incidentals. I also got billed for a boat rental because I didn’t cancel 24 hours ahead of time. I had some guests that were not swimmers and I didn’t not deem it safe. Never mind they were closed that day because there was a bad storm with hurricane alerts. “I should have called” even though they weren’t there.
james arthur, 6-night romance trip
Verified Expedia guest review

2/10 Poor

The room was terrible! If you like blood stained pillows, black curly hairs all over your sheets & mattress cover, an unsecured front door that doesn't shut/lock properly, tacks that poke your feet where the old carpet meets the tile, broken light fixtures, and pee stains on carpet....then this place is for you! We checked in on a Wednesday night, had some food then got to our room. It looked nothing like the pictures online. It was very dated and our bedding was really gross. The front desk staff that night was very polite and gave us new sheets...but those were the wrong size. So we got more new sheets which were also too small to fit on the bed. We were going to just deal with it, but we kept stepping on a sharp tack under the old carpet where it met the tile so we had to wear sandals in the hotel room. Our front door also didn't fit flush in the frame so you could see light coming through and you really had to "hit the sweet spot" to get it to lock, but it didn't seem really secure. We asked if we could have a different room, but none were available so we checked out the next morning. We politely told them of our issues, but the staff at the checkout was very rude and didn't want to hear any of it. She then told me that I would only have to pay the resort fee for our first day, and that we would get a full refund for the 3 other days when our 3rd party booking company contacted them. A week later we have no refund. Stay ANYWHERE else! Great island, bad resort.
Tyler, 4-night romance trip
Verified Travelocity guest review

10/10 Exceptional

I think that the food was out of this world, some of the best entrees I’ve ever eaten!!
shaun Bengt, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Scott, 2-night trip
Verified Expedia guest review