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Hilton San Diego Gaslamp Quarter

4.0 star property
Hotel with outdoor pool, near Petco Park

Choose dates to view prices

Experience the vibrant energy of San Diego at Hilton San Diego Gaslamp Quarter. Relax by the outdoor pool, unwind in the 24-hour gym, or dine al fresco at Wild Hare Bar Garden. With a garden and terrace to explore, dry cleaning services for convenience, and an attentive staff that's left previous guests impressed.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness center
  • Valet parking
  • 8 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
$192 nightly
The total price is $223
Dec 7 - Dec 8
Total with taxes and fees

Why we love this property

Organic dining delights
This hotel offers a restaurant with al fresco garden-view dining, a welcoming bar, and full breakfast. Organic food makes up 80% minimum of offerings.
Sleep in style
Sumptuous pillowtop mattresses and premium bedding cradle guests in comfort. Plush bathrobes add a touch of luxury to each well-appointed guestroom.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe - 2 Doubles

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe - 2 Doubles

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Designer toiletries
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
Bathrobes
  • 370 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Gaslamp Quarter Loft Suite - 1 King

Gaslamp Quarter Loft Suite - 1 King | Living area | 60-inch flat-screen TV with cable channels, TV, pay movies

Gaslamp Quarter Loft Suite - 1 King

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Separate sitting area
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • 750 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe - 2 Doubles Accessible Tub

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe - 2 Doubles Accessible Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Premium bedding
Pillowtop bed
Designer toiletries
Private bathroom
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Designer toiletries
  • 370 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe- 1 King Accessible Tub

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe- 1 King Accessible Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Premium bedding
Pillowtop bed
Designer toiletries
Private bathroom
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Designer toiletries
  • 370 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Balcony - 1 King

Deluxe Balcony - 1 King | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Balcony - 1 King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Designer toiletries
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
Bathrobes
  • 370 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Loft Suite - 1 King

Premium bedding, pillowtop beds, in-room safe, desk

Presidential Loft Suite - 1 King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Premium bedding
Pillowtop bed
Jetted bathtub
Shower/tub combination
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Designer toiletries
  • 462 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Vice Presidential Loft Suite - 1 King

Premium bedding, pillowtop beds, in-room safe, desk

Vice Presidential Loft Suite - 1 King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Premium bedding
Pillowtop bed
Jetted bathtub
Shower/tub combination
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Designer toiletries
  • 800 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 QUEEN MOBILITY ACCESSIBLE W/ 3X3 TRN SHOWER

Premium bedding, pillowtop beds, in-room safe, desk

1 QUEEN MOBILITY ACCESSIBLE W/ 3X3 TRN SHOWER

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Premium bedding
Pillowtop bed
Designer toiletries
Private bathroom
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Designer toiletries
  • 370 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Suite - Accs Shw

1 Bedroom Suite - Accs Shw | Premium bedding, pillowtop beds, in-room safe, desk

1 Bedroom Suite - Accs Shw

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Pillowtop bed
Separate bedroom
Premium bedding
Designer toiletries
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Designer toiletries
  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium View- 1 King

Premium bedding, pillowtop beds, in-room safe, desk

Premium View- 1 King

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Designer toiletries
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
Bathrobes
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium View - 2 Doubles

Premium bedding, pillowtop beds, in-room safe, desk

Premium View - 2 Doubles

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Designer toiletries
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
Bathrobes
  • 370 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe- 1 King

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe- 1 King

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Designer toiletries
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
Bathrobes
  • 370 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Loft- 1 King

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Loft- 1 King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Designer toiletries
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
Bathrobes
  • 370 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Loft Suite - 1 King

Premium bedding, pillowtop beds, in-room safe, desk

Studio Loft Suite - 1 King

8.0 out of 10
Very good
(1 review)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Terrace
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 1 Bedroom Suite - 1 King

Premium bedding, pillowtop beds, in-room safe, desk

Premium 1 Bedroom Suite - 1 King

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate sitting area
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Pillowtop mattress
Premium bedding
  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

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9.0 out of 10, Wonderful, 3,045 reviews
$229 nightly
The price is $265
Nov 23 - Nov 24
Total with taxes and fees
Hard Rock Hotel San Diego
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About the neighborhood

Map
401 K St, San Diego, CA, 92101

What's nearby

  • San Diego Convention Center - 3 min walk - 0.3 km
  • Petco Park - 5 min walk - 0.5 km
  • USS Midway Museum - 18 min walk - 1.6 km
  • Balboa Park - 3 min drive - 3.0 km
  • San Diego Zoo - 5 min drive - 3.8 km

Getting around

  • San Diego Intl. Airport (SAN) - 16 min drive
  • San Diego, CA (MYF-Montgomery Field) - 20 min drive
  • San Diego, CA (SEE-Gillespie Field) - 30 min drive
  • Carlsbad, CA (CLD-McClellan-Palomar) - 39 min drive
  • Tijuana Intl. Airport (TIJ) - 43 min drive
  • Old Town Transit Center - 16 min drive
  • San Diego Coaster Sorrento Valley Station - 17 min drive
  • San Diego Santa Fe Depot - 18 min walk
  • Convention Center Station - 3 min walk
  • Gaslamp Quarter Station - 3 min walk
  • Convention Center Station - 3 min walk

Restaurants

  • ‪Lou & Mickey's - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬1 min walk
  • ‪Union Kitchen and Tap Gaslamp - ‬1 min walk
  • ‪Happy Does Bar - ‬2 min walk
  • ‪Cafe Sevilla of San Diego - ‬2 min walk

About this property

Hilton San Diego Gaslamp Quarter

When you stay at Hilton San Diego Gaslamp Quarter, you'll be in a fantastic location, just a 5-minute walk from Petco Park and San Diego Convention Center. Guests can take a dip in the outdoor pool or grab a bite to eat at Wild Hare Bar Garden, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Convention Center Station is 3 minutes and Gaslamp Quarter Station is 3 minutes.

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 65 per night; includes in/out privileges)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Parasailing nearby
  • Surfing/body boarding nearby

Working away

  • 8 meeting rooms
  • Computer station
  • Conference space (8705 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2000
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • At least 80% organic food
  • At least 80% lighting from LEDs
  • Water dispenser
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 33
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 60-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Wild Hare Bar Garden - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 42.90 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per day (rates may vary)
  • WiFi is available in public areas for USD 12.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 25 per person

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Covered valet parking costs USD 65 per night with in/out privileges

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gaslamp Hilton San Diego
Gaslamp San Diego Hilton
Hilton Gaslamp
Hilton Gaslamp Quarter
Hilton Gaslamp Quarter Hotel
Hilton Gaslamp Quarter Hotel San Diego
Hilton San Diego Gaslamp
Hilton San Diego Gaslamp Quarter
San Diego Hilton Gaslamp
San Diego Hilton Gaslamp Quarter
Hilton San Diego Gaslamp Quarter Hotel San Diego
Hilton San Diego Gaslamp Quarter Hotel

Frequently asked questions

Does Hilton San Diego Gaslamp Quarter offer free cancellation for a full refund?

Yes, Hilton San Diego Gaslamp Quarter does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton San Diego Gaslamp Quarter?

Yes, there's an outdoor pool.

Are pets allowed at Hilton San Diego Gaslamp Quarter?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton San Diego Gaslamp Quarter?

Yes. Valet parking costs USD 65 per night.

What are the check-in and check-out times at Hilton San Diego Gaslamp Quarter?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out are available.

What is there to do at Hilton San Diego Gaslamp Quarter and nearby?

Have fun with activities like boat tours, jet skiing, and body boarding, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Are there restaurants at or near Hilton San Diego Gaslamp Quarter?

Yes, Wild Hare Bar Garden offers alfresco dining and garden views.

What's the area around Hilton San Diego Gaslamp Quarter like?

Hilton San Diego Gaslamp Quarter is in Downtown San Diego, a short 3-minute walk from Convention Center Station and 3 minutes' walk from Petco Park.

Have a question?

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Reviews

Hilton San Diego Gaslamp Quarter Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast at the Wild Hare was great with fresh OJ and great coffee. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Parking
Restaurant
Breakfast
Trip
Air conditioning
Coffee
Building

Reviews

10/10 Exceptional

Hotel was clean and quiet - friendly staff were very helpful! Great location in gaslamp - easy to walk to harbor attractions
Michelle, 3-night trip

10/10 Exceptional

Access to everything in Gaslamp.
Jerry, 4-night trip

10/10 Exceptional

Amazing hotel

Amazing. We had a lovely family trip. The hotel was clean, staff were helpful and it was in a great location. The children (and adults) loved the outdoor alley with games and twinkly lights to end the night.
Laura, 2-night trip

8/10 Very good

Steps from Harbor, convenient food. Shower was cold one day and party at Hard Rock next door was loud. Cost of valet too high
michelle, 2-night trip

10/10 Exceptional

Nice location and friendly staff. Really enjoy coming to the Gaslamp district.
Nicholas, 1-night trip

10/10 Exceptional

The property is beautifully renovated and squeaky clean. The front desk staff were friendly, fast, and very helpful. I’ll be staying here for future visits to the Gaslamp district.
Mia, 1-night trip

10/10 Exceptional

.
Serhii, 1-night trip

10/10 Exceptional

Location Location Location!

On business. Great location next to Gaslamp and across street from convention center.
Raymond, 3-night trip

8/10 Very good

Location and facilities were good. The front desk was very helpful. The only thing i noticed was that there were still some gone dust even after house keeping dropped by to clean.
7-night trip

10/10 Exceptional

The parking was annoying but other than that, everything was good!
Destiny, 2-night trip

10/10 Exceptional

Nice
Lola, 1-night trip

10/10 Exceptional

Was great! EVERYONE was accommodating! Would go back in a heartbeat!!
mercedes, 5-night trip

8/10 Very good

Great place. Downstairs bar was really cool. If parking was a little more affordable it’d be a perfect steal. Really, parking is expensive everywhere down there though. All in all great spot!
Robert, 1-night trip

10/10 Exceptional

Everything was setup with care and attention to detail. Thanks for our amenities.
Daniel, 1-night trip

10/10 Exceptional

Very friendly staff. Good location.

Very friendly staff. We arrived prior to check-in and they were able to provide an early check-in. It was Easter weekend and the hotel was having a fun Easter egg hunt with eggs hidden around the hotel. We were there for a Padres game and it was the perfect location with an easy walk to and from the stadium.
heather i, 1-night trip

8/10 Very good

The property was nice, but be cautious about the homelessness in the area, as there were individuals sleeping right outside. The VIP parking is the only option available, and it’s a bit pricey with no self-parking available.
Chiquita, 1-night trip

2/10 Poor

I had reservations for Saturday, May 27 when we showed up on Saturday night the valet said there was no more parking left advised us to park down the street, again no more parking at any parking structures around the area absolutely ruined the memorial day weekend for me and my wife. We ended up staying down the street at the Best Western Hilton.
Brian, 2-night trip

8/10 Very good

Hotel staff was unapologetic when my room wasn’t cleaned.
Anthony, 2-night trip

2/10 Poor

I paid for a premium room and view, and did not receive it. I was charge $2,500, plus an additional $365.00 not sure why. In addition, my room was not clean properly. the shower curtains smelled liked mildew, the shower head was not cleaned, molded, and it was disgusting and I feel they staff gave me the worse room because I was of a non white color. My experience was horrible. I was afraid my values were going to get stolen, therefore, I did not have services in my room. I came in one day and the safe was unlocked, so imagine how I felt. There is no need to add photos because the staff knows room 914 is disgusting. In addition, my first night 8 teenagers next to me made noise until 3 am and not one staff member and/or security did anything. I will never stay at the property again, and I am Hiltons member, not will I used Expedia ever again. Thank you!
Pamela, 4-night trip

2/10 Poor

they ran out of park. they don't have enough parking if you are going there for an event. then they tell you to find a parking spot in a garage that is 5 blocks away and you have to figure it out on your own. all while 5 parking attendants just stand there and look clueless.
Mark, 1-night trip

10/10 Exceptional

Will Be Staying Here Again

This is a great location, across the street from the convention center (where my event was held) and right in the Gaslamp Quarter area with many restaurants nearby. My room was on the train/trolley side of the hotel - I was surprised that the noise was not bad. Except there was one night the train was running for about an hour between 8 pm - 9 pm parking, which was slightly annoying - nothing the hotel can avoid, but if that will be a deal breaker for you, request not to be on that side of the hotel. I'd still stay in the room I was in. The rest of the nights were just fine, and I liked the view from that side of the hotel. Breakfast is great in the Wild Hare! I used my $25 food credit on that. They have fresh OJ, which is so delicious, and they have great coffee. I was not a fan of the dinner options, but it's San Diego, so I'm usually out eating great Mexican food anyway.
Amanda, 4-night trip

2/10 Poor

I recently stayed at the Hilton Gaslamp Quarter, San Diego, California and had a very disappointing experience with their valet service. During my stay, my car, was deeply scratched while in the care of the valet. I immediately reported the damage and filed a customer claims form with the valet manager. Unfortunately, despite multiple attempts to follow up, I have received no response from the valet manager, the front desk, or room service. This lack of communication and accountability is unacceptable for a hotel of this caliber. I expected better service and prompt resolution of the issue, but instead, I am left with a damaged car and no assistance from the Hotel. I strongly advise future guests to be cautious when using the valet service at this hotel
Rosa, 2-night trip

6/10 Good

The hotel is nice and clean, however, when we arrived to check in at 4pm the room was not ready until an hour later. The staff did not give us an vouchers, as promised or a discount because of the room being unavailable an hour later. I watched the hotel manager go buy drinks for 2 other guests and failed to attend to anyone else in the lobby waiting for their room as well. Seemed he was too occupied trying to get a number from this female guest then to recognize other customers waiting a whole hour for their room. The parking at the hotel was also unorganized and we had to park our car at another parking structure and had to pay $96 even though we were told it was a $25 flat rate by the Hilton valet guy. I’m disappointed in the hotel because they were very unorganized and unprepared, but the hotel was only a 5 min walk from Petco park, which the concert was at.
Danielle, 1-night trip

10/10 Exceptional

Super clean room and hotel. Spacious and modern rooms. Super comfy bed and pillows.
Jenny, 1-night trip

10/10 Exceptional

Our favorite place to stay in San Diego

This is our "go too" hotel, close to Seaport Village and amazing restaurants. The hotel itself is still lovely and clean but the rooms are starting to look "tired" The carpet in our room looked pretty worn with multiple large stains and felt icky. For the high nightly price tag your guests need to not question the cleanliness of the rooms and feel that the pristine cleanliness is only reserved for the public areas. On a positive note, we were given an early check in.
Kristen, 2-night trip