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Pousada Serrana

Photo gallery for Pousada Serrana

Front of property
Deluxe Double Room | Desk, soundproofing, free WiFi
Deluxe Triple Room | Desk, soundproofing, free WiFi
Deluxe Double Room | Desk, soundproofing, free WiFi
Deluxe Quadruple Room | Desk, soundproofing, free WiFi

Overview of Pousada Serrana

Pousada Serrana

3.0 star property
3-star Nova Petropolis pousada with bar/lounge

9.2/10 Superb

39 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
  • Child-friendly activities
Map
R. Cel. Alfredo Steglich 388, Nova Petropolis, RS, 95150-000

Room options

About this area

What's nearby

  • In Pousada da Neve

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 45 min drive

Restaurants

  • Osteria Di Valli - 2 min walk
  • Rótula Grill - Restaurante - 2 min walk
  • Bistrô 289 - 2 min walk
  • Café & Cia - 3 min walk
  • Pousada Park Haus - 5 min walk

About this property

Pousada Serrana

Enjoy your visit to Nova Petropolis with a stay at Pousada Serrana. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Languages

German, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:30 AM - midnight
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 7:00 AM–9:30 AM
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Garden
  • Television in common areas
  • Arcade/games room

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Handrails in stairwells

Languages

  • German
  • Portuguese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms

Freshen up

  • Shower only

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Also known as

Serrana Brazil Nova Petropolis
Pousada Serrana Nova Petropolis
Pousada Serrana Pousada (Brazil)
Pousada Serrana Pousada (Brazil) Nova Petropolis

Frequently asked questions

Does Pousada Serrana offer free cancellation for a full refund?
Yes, Pousada Serrana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pousada Serrana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Pousada Serrana?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pousada Serrana?
Yes, there's free self parking.
What are the check-in and check-out times at Pousada Serrana?
You can check in from 2:00 PM - 11:00 PM. Check-out time is 11:30 AM.
What is there to do at Pousada Serrana and nearby?
Pousada Serrana has an arcade and a garden.
Are there restaurants at or near Pousada Serrana?
Yes. Nearby restaurants include Café & Cia (3-min walk), Pousada Park Haus (5-min walk) and Restaurante Café Kehl (6-min walk).
What's the area around Pousada Serrana like?
Pousada Serrana is a short 2-minute walk from Imigrant Mall and 4 minutes' walk from Immigrant Park.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.7/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Milton, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vitorelis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

LUIZ CARLOS ILGES, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simone, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paulo Dinor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Silvia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Férias
Pousada no centro de Nova Petrópolis. Fácil acesso para quem quer ir para Gramado. Próximo de malharias, parques e próximo também a praça principal onde está o labirinto. Ótimo café da manhã. A garagem é um pouco apertada, se chegar tarde da noite terá um pouco de dificuldade de estacionar. Fomos bem acessorados pela equipe da pousada, sabem tratar bem a clientela. Quarto aconchegante, cama grande e o colchão meio duro ( não faz o meu gosto). Serviço de quarto nota 10. Pousada com elevador. Obrigado a todos.
IGOR, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

People friendly and excellent location
Ronald, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Deisy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

marco antonio, 2-night trip
Verified Hotels.com guest review