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Novotel Maastricht

Photo gallery for Novotel Maastricht

Seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas, pool loungers
Seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas, pool loungers
Seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas, pool loungers
View from room

Overview of Novotel Maastricht

UNESCO Sustainable Travel Pledge

Novotel Maastricht

4.0 star property
4-star Maastricht hotel with restaurant, connected to the convention centre

8.2/10 Very good

729 verified guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bar
The price is €104
Price available on 12/02/2023
Sibemaweg 10, Maastricht, 6227 AH

Room options

About this area

What's nearby

  • In Scharn
  • Vrijthof - 11 min drive

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 11 min drive
  • Liege (LGG) - 41 min drive
  • Maastricht Randwyck Station - 14 min walk
  • Maastricht (ZYT-Maastricht Train Station) - 17 min walk
  • Maastricht Station - 17 min walk


  • Bancale 61 Pizzeria Napoletana - 7 min walk
  • Wen Chow - 16 min walk
  • Dadawan Maastricht - 16 min walk
  • Flo - 18 min walk
  • Café Zuid - 18 min walk

About this property

Novotel Maastricht

Located near a train station, Novotel Maastricht is a great choice for a stay in Maastricht. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Restaurant Winners, which serves breakfast, lunch and dinner. A bar/lounge, a children's pool and a snack bar/deli are other highlights at this upmarket hotel. The pool and helpful staff get good marks from fellow travellers.


Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms
  • Arranged over 4 floors


  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets allowed (dogs only)*
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • On-site self-parking (EUR 10.00 per night)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Children's menu
  • Children's games
  • Baby monitor

What to do

  • Cave exploring nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (1940 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Seasonal outdoor pool
  • Arcade/games room


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet


  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water


  • Housekeeping (once per stay)
  • In-room safe

Special features


Restaurant Winners – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.43 per person, per night
  • Utility surcharge: EUR 2 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22.50 per person


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25.00 per pet, per night


  • Self-parking costs EUR 10.00 per night
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Novotel Maastricht Hotel
Novotel Maastricht
Maastricht Novotel
Novotel Maastricht Hotel
Novotel Maastricht Maastricht
Novotel Maastricht Hotel Maastricht

Frequently asked questions

Does Novotel Maastricht offer free cancellation for a full refund?
Yes, Novotel Maastricht does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Maastricht?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Novotel Maastricht on 12 February 2023 start from €104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Maastricht?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Novotel Maastricht?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Novotel Maastricht?
Yes, dogs are welcome. There's a charge of EUR 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Maastricht?
Yes. Self-parking costs EUR 10.00 per night. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Novotel Maastricht?
You can check in starting at 3:00 PM. Check-out time is 10:30 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Maastricht?
No, this hotel doesn't have a casino, but Fair Play Casino Maastricht (19-min walk) and Valkenburg Holland Casino (11-min drive) are both nearby.
What is there to do at Novotel Maastricht and nearby?
Novotel Maastricht has a seasonal outdoor pool and an arcade, as well as a garden.
Are there restaurants at or near Novotel Maastricht?
Yes, Restaurant Winners offers garden views. Nearby restaurants include Bancale 61 Pizzeria Napoletana (7-min walk).
What's the area around Novotel Maastricht like?
Novotel Maastricht is in Scharn, a short 16-minute walk from Mecc Maastricht and 16 minutes' walk from Maastricht Underground.



Very good




Staff & service




Property conditions & facilities




6/10 Good

It was OK, but they had no dinner service & ran out of butter for breakfast. The room was a little stuffy & there was black mold at the base of thd shower. Staff were friendly & spoke English well.
Sarah, 3-night trip
Verified guest review

10/10 Exceptional

The pool was go
Eric, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff were extremely helpful and pool was very nice. No dinner options available at hotel due to staff shortages so we had to eat out locally. A 20 minute walk into central Maarstrict.
JILLIAN, 2-night romance trip
Verified Expedia guest review

6/10 Good

The hotel is old. Breakfast was average
steve, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay. Helpful staff. Convenient to the United World College; allso bus 7 to the old part of the city, train station, etc.
Richard, 5-night romance trip
Verified Expedia guest review

8/10 Very good

its not a huge hotel but has all that one needs. Staff is very good and supportive.
Paschal, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

A very nice hotel with very friendly and helpful staff
Graham, 2-night trip
Verified guest review

2/10 Poor

During low tourism, and low occupancy, I would have expected more. We left 1 day early, due to changed travel plans, I accept that the fee was non-refundable. However additional charge for car parking / when the car park was empty and charging for coffee on final morning, when we were not using the extra paid night is simply poor. Good gesture of free coffee and free parking would have encouraged my return. Next time I'll stay somewhere else...
Justin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gregory, 1-night family trip
Verified guest review

10/10 Exceptional

A truly excellent overall experience!
Rene, 2-night trip
Verified guest review