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Best Western Plus Westlands

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Exterior
Suite, 1 King Bed, Non Smoking (Penthouse) | Terrace/patio
Deluxe Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Suite, 1 King Bed, Non Smoking (Penthouse) | Living area | Flat-screen TV
Suite, 1 King Bed, Non Smoking (Penthouse) | Minibar, in-room safe, desk, laptop workspace

Overview of Best Western Plus Westlands

Best Western Plus Westlands

4.0 star property
4-star hotel with restaurant, near The Sarit Centre

9.0/10 Superb

68 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
  • Restaurant
The price is $129
Price available on 11/2/2023
Map
Karuna Road behind Sarit Centre, Nairobi, 00606

Room options

About this area

What's nearby

  • Nairobi National Park - 28 min drive

Getting around

  • Nairobi (WIL-Wilson) - 24 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 35 min drive
  • Nairobi Station - 33 min drive
  • Syokimau Station - 34 min drive
  • Syokimau SGR Railway Station - 37 min drive

Restaurants

  • The Tandoori Patio - 4 min walk
  • Bangkok Chinese Restaurant - 4 min walk
  • Mercado - Mexican Kitchen and Bar - 4 min walk
  • Open House - 5 min walk
  • Havana Bar - 6 min walk

About this property

Best Western Plus Westlands

Best Western Plus Westlands is a great choice for a stay in Nairobi. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Languages

English, French, Hindi, Swahili, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 101 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2020
  • Fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages

  • English
  • French
  • Hindi
  • Swahili
  • Turkish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for KES 5000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Best Plus Westlands Nairobi
Best Western Plus Westlands Hotel
Best Western Plus Westlands Nairobi
Best Western Plus Westlands Hotel Nairobi

Frequently asked questions

Does Best Western Plus Westlands offer free cancellation for a full refund?
Yes, Best Western Plus Westlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus Westlands?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Best Western Plus Westlands on 11 Feb 2023 start from $129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus Westlands?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Plus Westlands?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Best Western Plus Westlands?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Westlands?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out and contactless check-out are available.
What is there to do at Best Western Plus Westlands and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Plus Westlands?
Yes, there's an on-site restaurant. Nearby restaurants include The Tandoori Patio (4-min walk), Bangkok Chinese Restaurant (4-min walk) and Mercado - Mexican Kitchen and Bar (4-min walk).
What's the area around Best Western Plus Westlands like?
Best Western Plus Westlands is a short 1-minute walk from The Sarit Centre and 10 minutes' walk from Westgate Shopping Mall.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect getaway!
My wife and I wanted the perfect getaway spot for our 17th wedding anniversary. After reading the impressive reviews about this hotel, we prayed and hoped that the hotel would be consistent with the reviews. We are so glad we made this choice! Many thanks to the hotel’s management for the lovely honeymoon treats, excellent food, neat environment and courteous staff. But more importantly, thanks to all the initial reviews that guided us this way, and to Hotels.com for creating the platform for this to happen.
Edmund, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Tulsi, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Lucinda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best Western Plus Westlands Stay 2022
Great place to stay. Very safe. Wonderful staff. Good food. Spacious rooms and very clean.
Lynn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent choice to stay.
Great place to stay. Very clean, great and helpful staff, and good breakfast.
Lynn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed the close proximity to shopping and our room size. We had enough space for our family.
Tiffany, 7-night family trip
Verified Expedia guest review

8/10 Very good

Everything was good. Only feel the rooms are little tight. But location is great
Sanjay, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel is an oasis in the middle of Nairobi. We felt very safe and the room was so quiet! The breakfast that is included is so delicious - omelet station, hot food, fresh bread, fruit, etc. .I would stay here again if I ever go back to Nairobi
Jennifer, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Comfortable stay
It was a wonderful stay. The room was clean and comfortable and breakfast was good. Wifi was stable and carpark is available though it was very tight.
Dai, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The hotel is great. Food is good snd 24hrs. Early breakfast available. No problem for later checkout. Pick up from the airport no problem but it was not free. I would stay again
Peter, 3-night trip
Verified Expedia guest review