The Excelsior, a Luxury Collection Hotel, Florence

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional

Florence grandeur with Arno-side calm

The Excelsior sets a refined sanctuary mood where heritage meets contemporary sophistication, with spaces made for quiet reflection or lively gathering. In the lobby, a reproduction of Francesco Rosselli’s 1480 map of Florence anchors the sense of place. Upstairs, Cosimo crowns the hotel with a vibrant rooftop restaurant and bar for aperitivos and panoramic city views.

  • Rooftop dining with a view

    Cosimo is Florence’s highest private rooftop, with 360-degree Arno-and-monuments vistas.

  • Tuscan craft, with a story

    Join the “Inside the Legacy” tour for hidden corners, mosaics, and Latin inscriptions.

  • Library tasting ritual

    “Flavours of Heritage” serves a guided Tuscan tasting in the elegant Library each day.
$652 nightly
The total price is $736
Nov 2 - Nov 3
Total with taxes and fees

Amenities

  • Classical rooms with chandeliers and carved headboards
  • Arno-side Florence city-center address
  • Quieter Piazza Ognissanti, still highly walkable
  • Near Ponte Vecchio for iconic Florence strolls
  • 24-hour Technogym Fitness Center access by key
  • Spa Suite treatments at sister St. Regis
These property details are summarized by AI

Why we love this property

Foodie paradise
This hotel offers a restaurant and 2 bars with full breakfast. Vegan and vegetarian options are available, including vegetarian breakfast.
Sleep in luxury
Slip into premium bathrobes after a soothing turndown service. The pillowtop mattress with hypo-allergenic bedding promises a divine slumber.
Artistic city retreat
Marvel at curated decor in this luxury boutique hotel with an art gallery. The rooftop garden offers stunning views of the river and historical district.

Room options

View all photos for Suite, 1 King Bed, Terrace, River View (Belvedere)

A spacious hotel room with a large bed, a fireplace, a desk with a chair, and a balcony with a view of the city.

Suite, 1 King Bed, Terrace, River View (Belvedere)

  • River view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

A hotel room with a large bed, a chandelier, a view of a cityscape through a balcony, and a framed picture on the wall.

Deluxe Room, 1 King Bed, River View

  • River view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a desk lamp, and a mirror on the wall.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 268 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed, Terrace, River View

A spacious room with a green sofa, a beige armchair, a round coffee table, and a lamp. A large window offers a view of a tower and a cityscape.

Panoramic Suite, 1 King Bed, Terrace, River View

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, River View

A spacious room with a wooden floor, a desk with a lamp, a sofa, and a chair. There is a view of a building outside through large windows.

Grand Suite, 1 King Bed, River View

  • River view
  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, River View

A hotel room with a large bed, a sitting area with a chair and table, and a view of a cityscape through large windows.

Junior Suite, 1 King Bed, River View

  • River view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Terrace

A terrace with a round table and two chairs, overlooking a cityscape with historic buildings and a hill in the distance.

Penthouse, 1 King Bed, Terrace

  • River view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, wooden flooring, a chandelier, a desk with a lamp, and a chair.

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Terrace, River View

A terrace with lounge chairs, a table with a vase of flowers, and a view of a river and bridge.

Presidential Suite, 1 King Bed, Terrace, River View

  • River view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a blue armchair, a round table with a vase, and a large window with curtains.

Junior Suite, 1 King Bed

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

A hotel room with a large bed, a chandelier, a round mirror, a desk with a lamp, a chair, and a view of a cityscape through a large window.

Premium Room, 1 King Bed, River View

  • River view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

A lobby with ornate columns, a reception desk, and a staircase.
Bernini Palace
Historic Centre of Florence
  • Free breakfast
  • Airport transfer
  • Pet friendly
  • Parking available
9.8 out of 10, Exceptional, 1,005 reviews
$270 nightly
The price is $315
Nov 2 - Nov 3
Total with taxes and fees
Bernini Palace
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Piazza Ognissanti 3, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Via de' Tornabuoni - 5 min walk - 0.5 km
  • Basilica of Santa Maria Novella - 6 min walk - 0.6 km
  • Piazza della Repubblica - 8 min walk - 0.7 km
  • Ponte Vecchio - 10 min walk - 0.8 km

Getting around

  • Florence Airport, Peretola (FLR) - 25 min drive
  • Florence Santa Maria Novella Station - 8 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 8 min walk
  • Porta al Prato Station - 12 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 7 min walk
  • Unità Tram Stop - 8 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Cafe dei Fossi - ‬4 min walk
  • ‪Osteria Pastella - ‬4 min walk
  • ‪Caffe del‘ 900 - ‬2 min walk
  • ‪Trattoria Il Contadino - ‬3 min walk
  • ‪Ostaria Dei Centopoveri - ‬3 min walk

About this property

The Excelsior, a Luxury Collection Hotel, Florence

  • The Excelsior, a Luxury Collection Hotel, Florence features a rooftop terrace and puts you within a 5-minute walk of Piazza di Santa Maria Novella. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. This luxurious hotel is also within just a 10-minute walk of Ponte Vecchio and Basilica of Santa Maria Novella. Fellow travelers say great things about the overall property condition. The property is just a short walk to public transportation: Alamanni - Stazione Santa Maria Novella Tram Stop is 7 minutes and Unità Tram Stop is 8 minutes.

At a glance

Hotel size

    • 171 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite valet parking (EUR 55 per day; includes in/out privileges)
    • Offsite parking within 984 ft (EUR 33 per day)

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Free use of nearby fitness center

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Television in common areas
  • Fitness center
  • Art gallery on site
  • Designer stores on site
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Cosimo Rooftop Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Donatello Bar - Onsite lobby lounge. Open select days.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 52 per person
  • Airport shuttle service is offered for an extra charge of EUR 105 per person (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 100.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 90 per accommodation, per stay (maximum EUR 90 per stay)

Parking

  • Covered valet parking costs EUR 55 per day with in/out privileges
  • Parking is available nearby and costs EUR 33 per day (984 ft away)

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017A1S9A2BNYA

Property class

This property has received its official star rating from the local rating authority.

Also known as

Excelsior Florence
Excelsior Westin Florence
Florence Excelsior
Florence Westin
Florence Westin Excelsior
Westin Excelsior Florence
Westin Excelsior Hotel
Westin Excelsior Hotel Florence
Westin Florence
Westin Florence Excelsior
Westin Excelsior Florence Hotel
Westin Excelsior
The Westin Excelsior, Florence Hotel
The Westin Excelsior, Florence Florence
The Westin Excelsior, Florence Hotel Florence

Frequently asked questions

Does The Excelsior, a Luxury Collection Hotel, Florence offer free cancellation for a full refund?

Yes, The Excelsior, a Luxury Collection Hotel, Florence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Excelsior, a Luxury Collection Hotel, Florence?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 90 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Excelsior, a Luxury Collection Hotel, Florence?

Yes. Valet parking costs EUR 55 per day.

Is airport shuttle service offered by The Excelsior, a Luxury Collection Hotel, Florence?

Yes, an airport shuttle is available. The charge is EUR 105 per person one-way.

What are the check-in and check-out times at The Excelsior, a Luxury Collection Hotel, Florence?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Excelsior, a Luxury Collection Hotel, Florence and nearby?

The Excelsior, a Luxury Collection Hotel, Florence has 2 bars and a fitness center.

Are there restaurants at or near The Excelsior, a Luxury Collection Hotel, Florence?

Yes, there's an onsite restaurant, Cosimo Rooftop Restaurant.

What's the area around The Excelsior, a Luxury Collection Hotel, Florence like?

The Excelsior, a Luxury Collection Hotel, Florence is located by the river in Historic Centre of Florence, a short 7-minute walk from Alamanni - Stazione Santa Maria Novella Tram Stop and 4 minutes' walk from Piazza di Santa Maria Novella.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Excelsior, a Luxury Collection Hotel, Florence Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities

Popular mentions

Service staff
Location
Room
View
Concierge
Bar
Balcony
Restaurant
Amenities
Rooftop bar

Reviews

Verified review

10/10 Exceptional

Exemplary staff! Amazing! Stunningly beautiful hotel! Fabulous views!
Verified review

10/10 Exceptional

Location historical value great service
Verified review

8/10 Very good

The Westin is located in a very convenient area you can walk everywhere from there, lots of places to eat and safe area. We really enjoyed our stay 🙏
Verified review

8/10 Very good

We had a nice 5 night stay. The hotel and staff are all wonderful. Only slight i
Verified review

10/10 Exceptional

I had a wonderful stay at The Westin Excelsior hotel. The rooms were beautiful, service was excellent, and the staff could not have been more friendly and helpful!
Verified review

10/10 Exceptional

Great room, close to eve
Verified review

8/10 Very good

Nice hotel in the heart of Firenze , friendly staff, comfortable rooms (although a bit small). The only caveat is there’s no coffee machines in the room which should be a standard in all hotels nowadays.
View from the room
Verified review

10/10 Exceptional

Beautiful hotel on a lovely piazza and facing the Arno. Quiet outside of the busiest tourist area . But still walkable to all that you would want to see in Florence. Great roof top bar and restaurant. Service very useful and friendly.
Verified review

10/10 Exceptional

Very special property on open square bordering the river So roomy and comfy and minutes away from inner Florence where all the action is
Verified review

10/10 Exceptional

Great traditional hotel. Lovely location on the Arno. A service
Verified review

10/10 Exceptional

A beautiful hotel in the heart of Florence. Nowhere was too far to walk. The room was amazing and the surroundings were magnificent. The staff were fantastic and the bar area was amazing with a live Piano play on each evening.
Verified review

10/10 Exceptional

Very elegant hotel with an old school customer service oriented staff. They happily helped with every request. Make sure that you don’t skip the rooftop dining. The only thing better than the food is the view!
Verified review

10/10 Exceptional

2nd time here and will keep coming back. Love how everything is walkable without being in the thick crowds of Florence. Hotel and staff are incredible and very knowledgeable. Will keep coming back.
Verified review

10/10 Exceptional

Superb

We've visited Florence several times now and always loved walking pas this iconic building with the view that one day I would stay there. This visit that goal materialised. A great reception from the ladies in reception led us to our room facing the Arno River. The room was huge, king sized bed, and bathroom well appointed. Clean and spacious. Superb bedroom. Breakfast is also a treat. They have a chef who makes the most fantastic omlettes, and the stocking of the buffet breakfast is done maticuloulsly. Our go-to hotel from now on when we will inevitably return to Florence.
Verified review

10/10 Exceptional

We’ve stayed at the Westin Excelsior every time that we traveled to Florence. It’s a fabulous hotel that is only surpassed by the quality of is amazing staff. Will definitely stay there again!
Verified review

10/10 Exceptional

Excelente hotel!
Verified review

10/10 Exceptional

Perfect hotel
Verified review

10/10 Exceptional

It´s a dream staying at The Excelsior in Florence. Architecture, paintings, each detail that make you feel totally immersive on Italy culture. The staff was amazing providing everything. The bar and restaurant have everything!
Verified review

10/10 Exceptional

Outstanding stay!

Amazing staff and in a great location.
View from our room.
Sits on the Arno River
Verified review

10/10 Exceptional

Staff was super helpful. The daily breakfast was the best we ever had at a hotel. Perfect location just off the main shopping and dinner hub.
Verified review

10/10 Exceptional

amazing especially front desk very hospitality.
Verified review

10/10 Exceptional

The location is great, is elegant and very quiet rooms, I enjoy the view from my balcony
Verified review

10/10 Exceptional

Awesome
Verified review

10/10 Exceptional

Fabulous Florence Hotel on the Arno

Great hotel. Our room had a beautiful view of the Arno from our balcony. Hotel staff were very helpful. Great central location!
Verified review

10/10 Exceptional

Very friendly & well trained staffs. Felt very comfortable. The location is the best.