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Tru by Hilton West Memphis, AR

Photo gallery for Tru by Hilton West Memphis, AR

Exterior
Pool
Pool
Premium bedding, desk, free WiFi, bed sheets
Premium bedding, desk, free WiFi, bed sheets

Overview of Tru by Hilton West Memphis, AR

Tru by Hilton West Memphis, AR

2.5 star property
No-frills hotel in West Memphis

8.4/10 Very good

299 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
1400 N.18th St., West Memphis, AR, 72301

Room options

About this area

What's nearby

  • Southland Casino & Gaming - 2 min drive
  • Mississippi River - 5 min drive
  • Bass Pro Shops at the Pyramid - 9 min drive
  • National Civil Rights Museum at the Lorraine Motel - 9 min drive
  • Beale Street - 9 min drive
  • FedEx Forum - 12 min drive
  • Memphis Zoo - 13 min drive
  • Graceland - 16 min drive

Getting around

  • Memphis International Airport (MEM) - 20 min drive
  • Memphis Central Station - 12 min drive

Restaurants

  • Margaritas - 16 min walk
  • Sicily's - 4 min drive
  • Tacker's Shake Shack - 8 min drive
  • Mi Pueblo - 8 min drive
  • Colton's Steak House & Grill - 8 min drive

About this property

Tru by Hilton West Memphis, AR

Tru by Hilton West Memphis, AR puts you within a 15-minute drive of Beale Street and FedEx Forum. Guests can enjoy the fitness centre, or take advantage of nearby hiking/biking trails. Fellow travellers say good things about the helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–9:00 AM
  • Coffee/tea in a common area

Travelling with children

  • Local/corner shop
  • Pool gate

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business centre

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 2015
  • Television in common areas
  • Fitness centre

Accessibility

  • Lift
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

Also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Frequently asked questions

Does Tru by Hilton West Memphis, AR offer free cancellation for a full refund?
Yes, Tru by Hilton West Memphis, AR does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Tru by Hilton West Memphis, AR?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Tru by Hilton West Memphis, AR on 12 December 2022 start from €98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Tru by Hilton West Memphis, AR?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Tru by Hilton West Memphis, AR?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton West Memphis, AR?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton West Memphis, AR?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Tru by Hilton West Memphis, AR?
No, this hotel doesn't have a casino, but Southland Casino & Gaming (20-min walk) is nearby.
What is there to do at Tru by Hilton West Memphis, AR and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming. Tru by Hilton West Memphis, AR also has a fitness centre.
Are there restaurants at or near Tru by Hilton West Memphis, AR?
Yes. Nearby restaurants include Tacker's Shake Shack (6.1 mi), Mi Pueblo (6.2 mi) and Colton's Steak House & Grill (6.2 mi).
What's the area around Tru by Hilton West Memphis, AR like?
Tru by Hilton West Memphis, AR is located a short 20-minute walk from Southland Casino & Gaming.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very good

Tru is always consistent
Ken, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This was just an overnight stay while traveling to a further destination, we were pleased with everything we experienced at this location.
Anthony, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Not the ideal hotel
When you walk through the door you're hit with pet order. Not pleasing at all. The room was neat but there were spider webs in the corners along the top of the wall. There is no microwave in the room, only a fridge. Don't think i will be staying there again.
Catina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All was good except the freeway noise and no coffee pot in the room
Shirley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Cheri, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Our bathroom floor could have been cleaner. There was a tissue in the corner and little piece of tissue under the sink.
Miriam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good customer service . Trucker friendly
Kiesha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Texans on vacation
The hotel was amazing as was the staff. The room was clean and inviting. The breakfast was wonderful. Everything was just great. We will definitely be staying at a Tru hotel next time we travel.
Brenda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clell, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great access to City
The check in was swift. We had a king suite . The room was clean but only had one chair. The room seemed well insulated for sound. Southland Casino across the highway not much else around.
Raymond, 2-night trip
Verified Hotels.com guest review