DoubleTree by Hilton Austin - University Area

Photo gallery for DoubleTree by Hilton Austin - University Area

Primary image
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of DoubleTree by Hilton Austin - University Area

DoubleTree by Hilton Austin - University Area

4.0 star property
4-star hotel with outdoor pool, near University of Texas at Austin

8.4/10 Very Good

974 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is $135
Price available on 7/14/2022
Map
1617 Interstate Hwy 35 N, Austin, TX, 78702
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Central East Austin
  • Frank Erwin Center - 6 min walk
  • University of Texas at Austin - 6 min walk
  • Bob Bullock Texas State History Museum - 15 min walk
  • Texas State Capitol - 16 min walk
  • Bass Concert Hall - 16 min walk
  • Sixth Street - 16 min walk
  • Darrell K. Royal - Texas Memorial Stadium - 17 min walk
  • St. David's Medical Center - 22 min walk
  • Paramount Theater - 24 min walk
  • Rainey Street - 25 min walk

Getting around

  • Austin-Bergstrom Intl. Airport (AUS) - 13 min drive
  • Austin Station - 5 min drive
  • Downtown Station - 23 min walk
  • Plaza Saltillo Station - 24 min walk

About this property

DoubleTree by Hilton Austin - University Area

DoubleTree by Hilton Austin - University Area offers a great location, putting you within just a 10-minute walk of University of Texas at Austin and Frank Erwin Center. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a 24-hour fitness center, a fitness center, and a snack bar/deli. Fellow travelers say good things about the helpful staff and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 149 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 26.56 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Pool gate

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (4500 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • DVD player
  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Doubletree Grill - Onsite restaurant.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 25 per night
  • Breakage deposit: USD 50 per stay

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per stay (rates may vary)
  • Wired Internet access is available in guestrooms for USD 9.95 per stay (rates may vary)
  • Breakfast costs between USD 18.00 and USD 18.00 for adults, and USD 18.00 and USD 18.00 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 26.56 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

DoubleTree Hilton Austin University Area
DoubleTree Hilton University Hotel
DoubleTree Hilton University Hotel Austin Area
DoubleTree University
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DoubleTree Hilton University Area Hotel
DoubleTree Hilton University Area
Doubletree Hotel Austin
Doubletree Austin - University Area Hotel Austin
Doubletree University Area
DoubleTree by Hilton Austin - University Area Hotel
DoubleTree by Hilton Austin - University Area Austin
DoubleTree by Hilton Austin - University Area Hotel Austin

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.9/10

Cleanliness

8.7/10

Staff & service

7.6/10

Amenities

8.5/10

Property conditions & facilities

7.9/10

Eco-friendliness

2/10 Poor

Horrible customer service! Check-In took over 30 minutes!! No Coffee in the morning and the Bar was never even open for 2 days Elevators out of service!! Rooms on my hall had signs on the door that said “out of service” Ridiculous for a DoubleTree!!
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice n comfortable only issues was ice machines not working and when I made my reservation I was charged for two breakfasts but I asked the front desk to check and they said it wasn’t on there showed my copy where I was charged and still I was denied
Oscar, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

John, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

6/10 Good

You must pay for parking! Ugh!
Nowhere on your website do you say that parking is not free! How frustrating. I've never heard of a Doubletree hotel that charges for parking. Disappointing.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Great customer service Clean hotel
Serbol, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great location - no bang for the buck
The receptionist when checking in was very nice and helpful. Our reservation was for a king size bed we were given a queen. The headboard was tattered and pealing. The remote for tv did not work. The bartender at the hotel bar was very dismissive and complained about the people ordering drinks. We stood at the bar, which was not very busy, for 10 minutes and were never acknowledged or served. We went to our room without having a drink.
Dwayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1 night stay
Stayed 1 night for a John Mayer concert. The location is very convenient. Its a 10 min walk from the Moody Center and has plenty of places to eat within a 10 min drive, avoiding I-35. The lobby is clean and looks nice. The check-in process was quick and the staff at the front were very nice and professional. We did have to go back down to the front desk because our room cards weren't working. The staff was very apologetic and got us new cards quickly. You do have to pay $20/night for parking which I'm not a fan of, considering the hotel has their own parking lot and doesn't utilize a valet. The room was clean, but had a weird humid feeling. The only thing in the room that I thought needed work was the bath tub. The tub floor looked scratched, which made it look dirty. Breakfast is not complementary and is an extra cost, but we did not opt in for it since we wanted to try Austin's restaurants.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 3-night trip
Verified Hotels.com guest review