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Hyatt Regency Guam

Photo gallery for Hyatt Regency Guam

On the beach, white sand, beach towels
View from room
Exterior
Suite, 2 Single Beds | Down duvets, in-room safe, individually furnished, desk
Down duvets, in-room safe, individually furnished, desk

Overview of Hyatt Regency Guam

Hyatt Regency Guam

4.5 star property
4.5-star beachfront hotel with free water park, near T Galleria by DFS
8.4 out of 10 Very good
8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
1155 Pale San Vitores Road, Tamuning, 96913-4206
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • 5 outdoor pools
  • Free water park
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Beach towels
  • Valet parking
  • Children's pool
  • Spa tub
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Tumon
  • Tumon Beach - 3 min drive
  • Guam Premier Outlets - 5 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 8 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Porky's - 3 min walk
  • California Pizza Kitchen - 4 min walk
  • Joinus Japanese Restaurant - 8 min walk
  • Dusit Thani Club Lounge - 5 min walk
  • Green Lizard Bar & Grill - 3 min walk
Map

About this property

Hyatt Regency Guam

Hyatt Regency Guam is a great choice for your beach stay in Tamuning, putting you near activities such as scuba-diving, snorkelling and kayaking. There's fun for everyone with the 5 outdoor pools and free water park, and guests can also take advantage of a 24-hour fitness centre and 2 outdoor tennis courts. Al Dente Ristorante, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a hot tub. The family-friendly amenities and beach get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 450 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (USD 8 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free water park access
  • Children's pool
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Shopping
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 9 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 5 outdoor pools
  • Free water park
  • Hot tub
  • 2 outdoor tennis courts
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Grab bar near toilet
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Al Dente Ristorante – This fine-dining restaurant specialises in Italian cuisine and serves dinner and light fare. A children's menu is available. Reservations are required.
Café Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Breezes – This poolside restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Niji – Overlooking the ocean, this buffet restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
The Lounge – Overlooking the garden, this lobby lounge serves lunch, dinner and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 32 for adults and USD 16 for children
  • Airport shuttle service is offered for an extra charge of USD 150 per vehicle (return. Maximum occupancy 4)

Parking

  • Valet parking costs USD 8 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Hyatt Regency Guam Hotel Tamuning
Hyatt Regency Guam Hotel
Hyatt Regency Guam Tamuning
Hyatt Regency Guam
Hyatt Regency Guam Hotel
Hyatt Regency Guam Tamuning
Hyatt Regency Guam Hotel Tamuning

Frequently asked questions

Does Hyatt Regency Guam offer free cancellation for a full refund?
Yes, Hyatt Regency Guam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hyatt Regency Guam?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Regency Guam?
Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Hyatt Regency Guam?
Sorry, pets aren't allowed.
Is parking offered on site at Hyatt Regency Guam?
Yes, there's free self parking.
Is an airport shuttle service offered by Hyatt Regency Guam?
Yes, an airport shuttle is available. The charge is USD 150 per vehicle return.
What are the check-in and check-out times at Hyatt Regency Guam?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Hyatt Regency Guam and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics and yoga. Relax in the hot tub or enjoy the use of other amenities, which include 5 outdoor pools and 2 bars. Hyatt Regency Guam also has a 24-hour fitness centre and a garden.
Are there restaurants at or near Hyatt Regency Guam?
Yes, there are 4 on-site restaurants, featuring Italian cuisine, garden views and poolside dining.
Does Hyatt Regency Guam have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hyatt Regency Guam like?
Hyatt Regency Guam is in Tumon, a short 8-minute drive from Barrigada - A.B. Won Pat International Airport (GUM) and 4 minutes' walk from T Galleria by DFS. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

7.9/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff was amazing friendly & helpful. Gorgeous, clean grounds, rooms & common areas. Beach was breathtaking & clean. It was a perfect stay!
brandi, 1-night family trip
Verified Expedia guest review

8/10 Very good

Location
Robert F, 19-night trip
Verified Expedia guest review

10/10 Exceptional

Stayed 7 nights with large family (2 parents, 1 grandma & 4 kids; 0, 3, 6 &10). Deluxe ocean front rooms were very clean & comfortable. The children absolutely loved the pool especially the slide; beach was nice and kids enjoyed some basic snorkeling; enough variety of fish and coral for kids but better at nearby Gun Beach. Breakfast buffet included in our rate was very good with enough variety and worth the bit extra per night. Most dinners were outside with several options within walking distance. We had some meals at Kitchen Cafe & poolside which were good and actually reasonably priced when compared to outside restaurants. The only constructive critique might be to have beach chairs, umbrellas & service available FOC. Not really that big of a deal though. The best part of our stay was the fantastic staff in every department. Our trip was great but we had a problem at the end resulting in my wife and infant daughter needing to stay behind and I had to return to Tokyo with rest of the family on Christmas eve. The staff here went above and beyond doing what they could to lessen the impact of this very unpleasant experience for us. It was clear that they genuinely cared and even offered to help in their off time if we needed anything. I would like to personally thank Conrad and the entire team at Hyatt Regency Guam. Their personal touch is what makes a difference in customer experience and why we will be back with them again very next chance we get!
Verified Expedia guest review

10/10 Exceptional

The pool was awesome and the room with ocean view was amazing. The room service selection was not great. There was not enough variety and the food that we did order was not good at all. The breakfast was amazing but quite expensive. The ambience at the hotel was beautiful and the staff was helpful and friendly.
Verified Expedia guest review

10/10 Exceptional

Anthony, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was nice ahd the elevators worked great, the staff was friendly and helpful. Breakfast was buffet style and included standard cooked dishes like eggs and bacon. There was also bread, muffins and Nutella. The tables and chairs were also nice and the atmosphere was good. The wifi worked great.
Peter, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms are amazing!
Marc Joshua, 1-night romance trip
Verified Expedia guest review

6/10 Good

Hospitality & Discretion Training Required
Housekeeping staff was excellent. Pool bar staff unpleasant and slow, pools were excellent. Some of the servers at Kitchen Cafe buffet breakfast were intrusive. Was often told “fully booked but will waitlist you” when trying to reserve lunch and dinner tables at Kitchen Cafe and Niji restaurants. The front desk staff, which you must call for table reservations, room service -for everything, seemed to become less judgmental and much more respectful once my stay was based on a hotels.com booking.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

The room was really nice, because it was an upgraded room due to poor check-in process. Upon arriving at the hotel for checking in at the scheduled 3pm check in time, I was told that the room was not ready. I was told to wait in the lobby until they could fix the room. I was okay with it until the front desk clerk told me that I just booked the hotel the same day. Regardless, whether it’s the same day or not, I already paid for the hotel. Therefore, I was expecting a room to sit and relax. I was given a complimentary happy hour and a late check out and free breakfast. I guess that made up for the delayed check in. But I hope in the future, I could just get the room and relax.
Vicente, 1-night family trip
Verified Expedia guest review