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Portom International Hokkaido

4.0 star property
Hot springs Chitose hotel with 2 restaurants, connected to the airport

Choose dates to view prices

Nestled near Doraemon Wakuwaku Sky Park, Portom International Hokkaido offers a tranquil retreat. Soak in the indoor mineral hot spring or indulge in meals at one of the two on-site restaurants. Stay connected with free WiFi and enjoy access to a bar, gym, coffee shop and gift shop during your stay.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Onsen
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Daily housekeeping
  • Elevator
  • Minibar
  • In-room climate control (air conditioning)
$201 nightly
The total price is $224
Aug 30 - Aug 31

Why we love this property

Dine in style
This hotel features 2 restaurants, a cafe, and a bar where culinary adventures await. Full breakfast options kick off each day's dining journey.
Relax and rejuvenate
Spa services and a mineral hot springs offer ultimate relaxation at this hotel. The fitness room completes a perfect wellness retreat.
Sleep luxury retreat
Drift into dreamland on pillowy mattresses with premium bedding. Slip into plush bathrobes, and indulge with refreshments from in-room minibars.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Triple Room

A modern hotel room with a large bed, a desk, and a TV.

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Suite Triple Room

A hotel room with two beds, a desk, and a mirror.

Suite Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Suite Room, Non-smoking, Sukiya Suite

A modern hotel lobby with a long reception desk, seating areas, and a wall of framed pictures.

Suite Room, Non-smoking, Sukiya Suite

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

A variety of plated dishes, a cup of coffee, and a box of bread on a table.

Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a seating area, a TV, and a large window offering a city view.

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(50 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Suite Double Room

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Junior Suite Double Room

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Twin Room

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Junior Suite Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Portom Suite Room

A modern hotel room with a large bed, a sofa, a small table, a TV, and a large window offering a city view.

Portom Suite Room

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

A variety of plated dishes, a cup of coffee, and a box of bread on a table.

Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Triple Room

A hotel room with two beds, a desk, a chair, and a large mirror.

Superior Triple Room

10.0 out of 10
Exceptional
(6 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

A variety of dishes on a tray, including a bowl of seafood, a bowl of soup, and a small dish with fruit.

Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

A variety of dishes on a tray, including a bowl of seafood, a bowl of soup, and a small dish with fruit.

Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite - Crab Set Dinner & Buffet Breakfast Included

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite - Crab Set Dinner & Buffet Breakfast Included

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

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8.8 out of 10, Excellent, 1,443 reviews
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About the neighborhood

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012

What's nearby

  • New Chitose Airport Onsen - 9 min walk - 0.8 km
  • Northern Horse Park - 17 min drive - 14.0 km
  • Shikotsuko Onsen - 32 min drive - 36.5 km
  • Lake Shikotsu - 34 min drive - 37.5 km
  • Daiwa House Premist Dome - 52 min drive - 46.0 km

Getting around

  • New Chitose Intl. Airport (CTS) - 9 min drive
  • Sapporo Okadama Airport (OKD) - 68 min drive
  • New Chitose Airport Station - 7 min walk
  • Minami-Chitose Station - 13 min drive
  • Uenae Station - 16 min drive

Restaurants

  • ‪北海道ラーメン道場 - ‬8 min drive
  • ‪どんぶり茶屋 - ‬9 min drive
  • ‪えびそば一幻 - ‬9 min drive
  • ‪キタカレー - ‬9 min drive
  • ‪CAFE GREEN Tokachi - ‬9 min drive

About this property

Portom International Hokkaido

  • At Portom International Hokkaido, you'll be within a 15-minute drive of Aoba Park and Chitose Salmon Aquarium. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights include a fitness center and a bar/lounge. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 171 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 20
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Offsite parking within 492 ft (JPY 3500 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Bed rails

What to do

  • Ice skating nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Spa services
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.

Dining

フレンチレストラン TATERU YOSHINO - Onsite fine-dining restaurant. Open select days.
日本食ダイニング 京都 下鴨茶寮-北のはなれ- - Onsite fine-dining restaurant. Open select days.
カフェ スカイライブラリー - Onsite café. Open daily.
ザ・バー / ザ・シガーバー - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 4807 for adults and JPY 2530 for children

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Pets

  • Service animals exempt from fees

Parking

  • Parking is available nearby and costs JPY 3500 per day (492 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Are pets allowed at Portom International Hokkaido?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Portom International Hokkaido?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Portom International Hokkaido?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Portom International Hokkaido and nearby?

Have fun with nearby winter activities like ice skating, sledding, and snow tubing. Enjoy amenities like a fitness center and spa services.

Are there restaurants at or near Portom International Hokkaido?

Yes, there are 2 onsite restaurants.

What's the area around Portom International Hokkaido like?

Portom International Hokkaido is a short 9-minute drive from New Chitose Intl. Airport (CTS) and 7 minutes' walk from New Chitose Airport Onsen.

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Reviews

Portom International Hokkaido Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The airport shuttle was conveniently located and easily accessible, making it a great option for travelers. (21 reviews)
  • The restaurant offered excellent food, great drinks, and good services, with many guests praising the delicious breakfast buffet and no room service but late night food at the bar was great. (7 reviews)
  • Breakfast was consistently described as delicious, high-quality, and worth the extra cost. (13 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Airport
Service staff
Amenities
Location
Onsen

Reviews

Verified

10/10 Exceptional

Friendly staff an amazing breakfast buffet, the onsen was perfect after a long travel day And a great location just off the international terminal
Brian, 1-night trip
Verified

10/10 Exceptional

Stunning hotel, lovely staff. The onsen was amazing, and just what I needed the morning after a very long flight.
Fiona, 1-night trip
Verified

10/10 Exceptional

This hotel is was amazing, just walking into the lobby was an awe inspiring moment for an airport hotel. Rooms were impeccable and onsen was amazing to relax
Alan, 1-night trip
Verified

10/10 Exceptional

Excellent quality hotel with very friendly and helpful staff.
Juhani, 1-night trip
Verified

10/10 Exceptional

This is an amazing hotel. The amenities and service are fantastic
Beth, 1-night trip
Verified

10/10 Exceptional

Had a great stay at Portom International Hokkaido. The staff were very friendly, the room was spacious and spotlessly clean, and the amenities were excellent. The onsen was especially nice and very relaxing. Would definitely stay here again.
Dara, 1-night trip
Verified

10/10 Exceptional

Great location, beautiful hotel, great staff
Dean, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel. Spotless. And the breakfast was outstanding!
Marina, 1-night trip
Verified

10/10 Exceptional

Spacious room and very comfortable bed. The onsite public bath was very nice and the hotel supplied comfortable pyjamas. The in room assortment of drinks was excellent.
Darrel, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel and super convenient for airport travel. The hotel, bed and amenities are so nice I wish we were staying longer! Highly recommended.
Christina, 1-night trip
Verified

10/10 Exceptional

The hotel's service and condition was excellent. Staffs were very attentive and friendly. We stayed a night here as we had an early flight to catch. The kaiseki restaurant was good, a must try. I highly recommend staying here. Beds are comfy and the room was very spacious.
Vanese, 1-night trip
Verified

10/10 Exceptional

Excellent hotel! The location, the amenities, the bedding, the room and the staff are great. It’s modern and comfortable hotel.
Anna, 1-night trip
Verified

8/10 Very good

Nice, roomy hotel room by Japan standards. Not overly expensive for a hotel in an international airport concourse.
Daniel, 2-night trip
Verified

10/10 Exceptional

Great service, friendly and helpful staff.
Leong Yap, 1-night trip
Verified

10/10 Exceptional

This is one of the best hotels I stayed in Hokkaido especially for morning flights out of chitose. Rooms were spacious, clean and they provide good quality amenities. Staff are attentive as well.
Ryan, 1-night trip
Verified

10/10 Exceptional

Amazing Hotel. This is the second time I have stayed here. A strong reason to return to Hokkaido was just to stay here. Restaurant and service are unsurpassed.
Lawrence, 1-night trip
Verified

10/10 Exceptional

Great hotel. Within a few minutes walking from arrival hall. Quiet and large rooms. Good onsen. Enjoyed the buffet breakfast.
Richard, 1-night trip
Verified

10/10 Exceptional

The room was wonderful and clean. The staff are very friendly and extremely helpful. Wonderful experience!
Wylie, 1-night trip
Verified

10/10 Exceptional

Friend and attentive staff, quiet and open space. Very comfortable.
Jady, 1-night trip
Verified

10/10 Exceptional

Everything was amazing! The staff was extremely helpful and friendly. The room was spotless and so comfy all around with everything stocked you could possibly need. Beautiful onsen and locker rooms with locking cabinets. Even the food and dessert was incredible!
Hailey, 1-night trip
Verified

10/10 Exceptional

Room was spacious and clean.
Paul, 1-night trip
Verified

10/10 Exceptional

hotel very clean and service very good location very convience to air port
Christine, 1-night trip
Verified

10/10 Exceptional

Super luxurious and awesome staff there
Ng, 1-night trip
Verified

10/10 Exceptional

Wonderful place for travel

Very convenient for travel and quiet place, wonderful customer service
tao, 1-night trip
Verified

10/10 Exceptional

The property was clean and staff was friendly.
Jackson, 1-night trip