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Portom International Hokkaido

Property class: 4
Hot springs hotel with 2 restaurants, connected to the airport, near Doraemon Wakuwaku Sky Park

Choose dates to view prices

Nestled near Doraemon Wakuwaku Sky Park, Portom International Hokkaido offers a tranquil retreat. Soak in the indoor mineral hot spring or indulge in meals at one of the two on-site restaurants. Stay connected with free WiFi and enjoy access to a bar, gym, coffee shop and gift shop during your stay.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Onsen
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Separate bathtub and shower
  • Daily housekeeping
  • Elevator
  • Minibar
  • In-room climate control (air conditioning)
$203 nightly
The total price is $226
Apr 27 - Apr 28

Why we love this property

Relax and rejuvenate
Spa services and a mineral hot springs offer ultimate relaxation at this hotel. The fitness room completes a perfect wellness retreat.
Dine in style
This hotel features 2 restaurants, a cafe, and a bar where culinary adventures await. Full breakfast options kick off each day's dining journey.
Sleep luxury retreat
Drift into dreamland on pillowy mattresses with premium bedding. Slip into plush bathrobes, and indulge with refreshments from in-room minibars.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

Premium bedding, pillowtop beds, minibar, in-room safe

Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(48 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Junior Suite Double Room

Junior Suite Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite Double Room

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Twin Room

Junior Suite Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Portom Suite Room

Portom Suite Room | Premium bedding, pillowtop beds, minibar, in-room safe

Portom Suite Room

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Triple Room

10.0 out of 10
Exceptional
(6 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite - Crab Set Dinner & Buffet Breakfast Included

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite - Crab Set Dinner & Buffet Breakfast Included

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

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Exterior
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8.8 out of 10, Excellent, 1,403 reviews
$127 nightly
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About the neighborhood

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012

What's nearby

  • Doraemon Wakuwaku Sky Park - 2 min walk - 0.2 km
  • New Chitose Airport Onsen - 9 min walk - 0.8 km
  • Sapporo Dome - 35 min drive - 43.2 km
  • Lake Shikotsu - 37 min drive - 38.9 km
  • Odori Park - 44 min drive - 51.9 km

Getting around

  • New Chitose Intl. Airport (CTS) - 9 min drive
  • Sapporo Okadama Airport (OKD) - 68 min drive
  • New Chitose Airport Station - 7 min walk
  • Minami-Chitose Station - 13 min drive
  • Uenae Station - 16 min drive

Restaurants

  • ‪北海道ラーメン道場 - ‬8 min drive
  • ‪どんぶり茶屋 - ‬9 min drive
  • ‪えびそば一幻 - ‬9 min drive
  • ‪五十七番寿し - ‬8 min drive
  • ‪白樺山荘 - ‬8 min drive

About this property

Portom International Hokkaido

At Portom International Hokkaido, you'll be within a 15-minute drive of Doraemon Wakuwaku Sky Park and Aoba Park. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights include a fitness center and a bar/lounge. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 171 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 20
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Offsite parking within 492 ft (JPY 3500 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Bed rails

What to do

  • Ice skating nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Spa services
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.

Dining

フレンチレストラン TATERU YOSHINO - Onsite fine-dining restaurant.
日本食ダイニング 京都 下鴨茶寮-北のはなれ- - Onsite fine-dining restaurant. Open select days.
カフェ スカイライブラリー - Onsite café. Open daily.
ザ・バー / ザ・シガーバー - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 4807 for adults and JPY 2530 for children

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Parking

  • Parking is available nearby and costs JPY 3500 per day (492 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Frequently asked questions

Are pets allowed at Portom International Hokkaido?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Portom International Hokkaido?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Portom International Hokkaido?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Portom International Hokkaido and nearby?

Have fun with nearby winter activities like ice skating, sledding, and snow tubing. Enjoy amenities like a fitness center and spa services.

Are there restaurants at or near Portom International Hokkaido?

Yes, there are 2 onsite restaurants.

What's the area around Portom International Hokkaido like?

Portom International Hokkaido is a short 9-minute drive from New Chitose Intl. Airport (CTS) and 7 minutes' walk from New Chitose Airport Onsen.

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Reviews

Portom International Hokkaido Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The property is conveniently located and connected to the terminal, making it super easy to access. (10 reviews)
  • Breakfast was highly praised for its delicious and high-quality offerings. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Airport
Amenities
Service staff
Onsen
Location

Reviews

Verified

10/10 Exceptional

Stunning hotel, lovely staff. The onsen was amazing, and just what I needed the morning after a very long flight.
Fiona, 1-night trip
Verified

10/10 Exceptional

Beautiful room and hotel
Leslie, 1-night trip
Verified

10/10 Exceptional

Amazing hotel
Annie, 1-night trip
Verified

10/10 Exceptional

Had a great stay at Portom International Hokkaido. The staff were very friendly, the room was spacious and spotlessly clean, and the amenities were excellent. The onsen was especially nice and very relaxing. Would definitely stay here again.
Dara, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel and super convenient for airport travel. The hotel, bed and amenities are so nice I wish we were staying longer! Highly recommended.
Christina, 1-night trip
Verified

8/10 Very good

Nice, roomy hotel room by Japan standards. Not overly expensive for a hotel in an international airport concourse.
Daniel, 2-night trip
Verified

10/10 Exceptional

The room was wonderful and clean. The staff are very friendly and extremely helpful. Wonderful experience!
Wylie, 1-night trip
Verified

10/10 Exceptional

This is one of the best hotels I stayed in Hokkaido especially for morning flights out of chitose. Rooms were spacious, clean and they provide good quality amenities. Staff are attentive as well.
Ryan, 1-night trip
Verified

10/10 Exceptional

Great service, friendly and helpful staff.
Leong Yap, 1-night trip
Verified

10/10 Exceptional

Amazing Hotel. This is the second time I have stayed here. A strong reason to return to Hokkaido was just to stay here. Restaurant and service are unsurpassed.
Lawrence, 1-night trip
Verified

10/10 Exceptional

Excellent hotel! The location, the amenities, the bedding, the room and the staff are great. It’s modern and comfortable hotel.
Anna, 1-night trip
Verified

10/10 Exceptional

Great location, beautiful hotel, great staff
Dean, 1-night trip
Verified

10/10 Exceptional

Room was spacious and clean.
Paul, 1-night trip
Verified

10/10 Exceptional

Staff were knowledgeable and helpful. Room was extremely clean and a great size. We
Douglas, 1-night trip
Verified

10/10 Exceptional

I booked a room without breakfast so I cannot comment on the breakfast. It is my second stay here and I would happily return
Serene, 1-night trip
Verified

10/10 Exceptional

Everything was very well done
Bob, 1-night trip
Verified

10/10 Exceptional

Nice hotel!
Qun, 1-night trip
Verified

10/10 Exceptional

Clean room. Great staff.
Richard, 1-night trip
Verified

10/10 Exceptional

Excellent service. Clean room.
Yuet Teng, 1-night trip
Verified

10/10 Exceptional

Amazing - does not feel like an airport hotel

Amazing - would stay again next time we transit through Sapporo
C, 1-night trip
Verified

10/10 Exceptional

Excellent for an overnight stay before flighting out of hakkaido
Philip, 1-night trip
Verified

10/10 Exceptional

Great stay.

Wonderful, new modern hotel, walking distance and connected to the Chitose airport.
Carl, 1-night trip
Verified

10/10 Exceptional

hotel very clean and service very good location very convience to air port
Christine, 1-night trip
Verified

10/10 Exceptional

The property was clean and staff was friendly.
Jackson, 1-night trip
Verified

10/10 Exceptional

Wonderful place for travel

Very convenient for travel and quiet place, wonderful customer service
tao, 1-night trip