Located near Old Market, Pullman Cologne offers a luxurious retreat. Treat yourself to a rejuvenating spa treatment at SPA Pullman, enjoy the convenience of laundry services and multilingual staff or unwind with free in-room WiFi.
Cologne (QKL-Cologne Central Train Station) - 14 min walk
Köln Dom/Central Station (tief) - 15 min walk
Friesenplatz U-Bahn - 6 min walk
Appellhofplatz Breite Strasse U-Bahn - 7 min walk
Neumarkt U-Bahn - 9 min walk
Restaurants
Brauhaus Päffgen - 4 min walk
e.l.f. - 2 min walk
LAB12 - 1 min walk
Café Extrablatt - 3 min walk
Bastians - 3 min walk
About this property
Pullman Cologne
At Pullman Cologne, you'll be a short five-minute drive from Cologne Cathedral and Musical Dome. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a terrace. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Friesenplatz U-Bahn is 6 minutes and Appellhofplatz Breite Strasse U-Bahn is 7 minutes.
At a glance
DONE
Hotel size
275 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Babysitting*
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 29 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Childcare in room (surcharge)
Working away
16 meeting rooms
Conference centre
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Built in 1971
Safe-deposit box at front desk
Terrace
Fitness centre
Full-service spa
Massage/treatment rooms
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired Internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Spa
Spa Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
Dining
E.l.f. – On-site brasserie. Open daily.
LAB12 – On-site bar. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 per cent will be charged
Optional extras
Wired internet access is available in guestrooms for EUR 9.90 per 24-hour period (rates may vary)
Buffet breakfast is offered for an extra charge of approximately EUR 28 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 6 January to 1 March:
Bar/Lounge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 18 per pet, per night
Parking
Self-parking costs EUR 29 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.
Also known as
Pullman Cologne Hotel
Pullman Cologne
Accor Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne
Frequently asked questions
Does Pullman Cologne offer free cancellation for a full refund?
Yes, Pullman Cologne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pullman Cologne?
Yes, pets are welcome. There's a charge of EUR 18 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pullman Cologne?
Yes. Self-parking costs EUR 29 per night. Electric car charging is available.
What are the check-in and check-out times at Pullman Cologne?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Pullman Cologne and nearby?
Pullman Cologne has a spa and a fitness centre.
Are there restaurants at or near Pullman Cologne?
Yes, there's an on-site restaurant, d.light.
What's the area around Pullman Cologne like?
Pullman Cologne is in Innenstadt, a short 6-minute walk from Friesenplatz U-Bahn and 16 minutes' walk from Cologne Cathedral.
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Pullman Cologne Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Restaurant
Walking
View
Parking
Cathedrals
Coffee
What guests liked
Breakfast was consistently described as great, lovely, delicious, and excellent quality with a wide variety of choices. (18 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
2 Sept 2025
Great hospitality at the reception
Verified traveller
1-night trip
10/10 Exceptional
1 Aug 2025
Will love to stay again
Our family loved our superior rooms, with their great ammenities, free water/juice/coffee/tea, and super comfortable beds. The buffet breakfast surpassed all expectations. This place is a total gem, with great staff.
Darren
Darren, 1-night trip
10/10 Exceptional
14 Jul 2025
Reception personnel was very friendly. The breakfast was excellent quality. Bed was very good also. Best in trip..
Erkki
Erkki, 1-night trip
10/10 Exceptional
5 May 2025
Lovely place to stay. Friendly staff, excellent service and great restaurant. Will happily stay again
Catherine
Catherine, 4-night trip
8/10 Very good
21 Apr 2025
Nice stay
delicious breakfast, peace and quiet stay
David
David, 2-night trip
10/10 Exceptional
5 May 2025
Loved the Pullman in Cologne. Amazing location, huge rooms, fabulous breakfast buffet.
Kutira
Kutira, 2-night trip
10/10 Exceptional
20 Apr 2025
Really nice hotel
Really nice hotel! Room was huge and clean, bed was comfortable and also really big
Had a lovely view of the cathedral, and the hotel was in a good location - would recommend!
Holly
Holly, 3-night trip
8/10 Very good
29 May 2025
Convenient location. Very close to Cologne Cathedral.
Rita
Rita, 1-night trip
8/10 Very good
16 Jun 2025
Took a while to check in because there was only one person at the front desk, but everything else was just fine.
Atsuo
Atsuo, 1-night trip
10/10 Exceptional
19 May 2025
The hotel was in a great location — within walking distance from the train station and Cologne Cathedral. The staff were friendly, and the room was very spacious and clean
Rasmus
Rasmus, 3-night trip
8/10 Very good
6 Apr 2025
Very nice stay. Close enough to everything but still set back in safe neighborhood.
Daniel
Daniel, 2-night trip
10/10 Exceptional
1 May 2025
Really nice located, very close to the city center of Cologne. Besides that, the staff is very nice and helpful, in particular Mohammed who was very helpful and kind!
Really recommend this hotel!
Zara
Zara, 1-night trip
10/10 Exceptional
22 Apr 2025
Very clean, great shower & comfortable bed. Our room was a bit tired looking but that didn't affect our stay. Lovely hotel with friendly staff & ideally situated. Would definitely stay here again.
Fiona
Fiona, 4-night trip
10/10 Exceptional
29 Apr 2025
Friendly staff
marc
marc, 3-night trip
10/10 Exceptional
27 Jan 2025
Great service and rooms
Lennart
Lennart, 3-night trip
10/10 Exceptional
1 Jan 2025
Excellent location, staff very friendly.
John
John, 3-night trip
10/10 Exceptional
7 Apr 2025
Excellent room and facilities, professional and always available staff, excellent dining, convenient location about 15 minutes walk from Central Station.
Joseph R
Joseph R, 6-night trip
6/10 Good
16 Aug 2025
The boiler broke and there was no hot water and the staff did not communicate or try to
Verified traveller
2-night trip
8/10 Very good
27 Feb 2025
Location was good
Wayne
Wayne, 2-night trip
10/10 Exceptional
16 Feb 2025
Great stay. Room was a little tired but otherwise nice. Cocktails are excellent!
Ken
Ken, 2-night trip
4/10 Fair
12 Jul 2025
Elevatirs issue
There was a problem with the elevators that iinflunce the total satisfaction from the trip. One day we were so upset that we used the emergency stairs to go down from 9th floor to ground in order to eat brekfest. That issue influebce the total satisfection from the stat in the stay in the hotel
asaf
asaf, 2-night trip
10/10 Exceptional
6 May 2025
Excellent! Very convenient location. In one direction is the river altstadt and cathedral. In the other is the park ring and the varios neighborhoods. Short walk to the main shopping streets and the Neumarkt trams stops. Excellent views from my room. Large bed big windows tv. Everything was great. Will do again.
Nathan
Nathan, 4-night trip
8/10 Very good
30 Nov 2024
Easy access to everything. Comfortable airy room and good breakfast
Amanda Leigh
Amanda Leigh, 3-night trip
10/10 Exceptional
29 Dec 2024
Great bed and free minibar
Had a great stay in a large room with a perfect big bed. Nice bathroom. Free minibar with juice, water, beer and champagne. Very friendly staff.
Jon
Jon, 3-night trip
10/10 Exceptional
17 Dec 2024
The room was very nice room and quiet. The staff was friendly and helpful. Overall I really enjoyed my stay at the hotel. It was worth the money.