The Mandala Suites Berlin, Berlin

The actual space was large and spacious but the problems soon began. No where do they tell you that your Internet usage is limited to three devices. Well, with an laptop, IPAD and phone per person, that was a problem. We could not figure out why we could not get Wifi without repeatedly calling Reception. The Internet was also low quality with it dropping off quite a bit. The phone reception on my cell was not good either. Since I was working and had to be part of a Mediation by phone, it was all a problem. When we arrived in late May, the room was 85 degrees because it was a hot day, I was informed that air conditioning had not gone on yet for the season......they suggested a fan, it took over 24 hours to arrive and the room was hot and stuffy even with all the windows open. Laundry - went down 4 times over 8 hours before a machine was available. Reception listened to my complaints but nothing really happened on a timely basis. Between the various issues, I wasted a good 4 hours trying to deal with the issues. The rooms are good but management needs to work on customer satisfaction at their rates, our last night was $349/night. It appears this hotel is aiming at business extended stay travelers; they need to then accomodate them.

It was wonderful place

The hotel is great. Very clean, modern and comfortable. The hotel is located in the heart of the city, surrounded by historical landmarks, excellent restaurants and such. Our only complaint is the lack of signage to help you find the hotel. There is one, small exterior sign tucked away on a wall outside the entrance of the hotel. It is mixed in with various other business signs. It just makes it incredibly difficult to find the hotel, even using Google maps.

Very nice and very-large apartment like stay including a large patio balcony complete with dining table and two chairs (ask for #704), separate kitchen, bedroom/living, and immaculate shower with upgraded fixtures. Very chic work-out facility with dry sauna/shower/bathroom and resting lounge couch area complete with a floor to ceiling window and hot tea selection.The breakfast is very neuvo and included lox, various deli meats, cheeses, cereal and a waiter to serve you a hard or soft-boiled egg and coffee to your liking. Very comfortable, quiet, and discrete. Loved it.

Great Hotel. Amazing location. Extremely spacious apartment like rooms. Very friendly and helpful staff.