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1 room, 2 adults

ibis Hamburg Alster Centrum

2.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Holzdamm 4-12 & 16, Hamburg, HH, 20099, Germany

Eco-friendly hotel with restaurant, connected to the convention center, near Moenckebergstrasse
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Our room was lovely and clean, staff good, breakfast great, only prblem was the strret…Aug 21, 2019
  • Excellent location on alster lake (side view from the window), within minutes walk…Aug 12, 2019

ibis Hamburg Alster Centrum

from $96
  • Room, 2 Twin Beds
  • Room, 1 Double Bed (New Sleep Easy Concept)
  • Room, 1 Double Bed with Sofa bed, View

What’s around ibis Hamburg Alster Centrum

Landmarks

  • In Saint Georg
  • Miniatur Wunderland - 27 min walk
  • Hamburg Dungeon - 27 min walk
  • Reeperbahn - 33 min walk
  • Elbe Philharmonic Hall - 36 min walk
  • Moenckebergstrasse - 9 min walk
  • Hamburg City Hall - 14 min walk
  • Hamburg Wholesale Market - 26 min walk

Getting around

  • Hamburg Airport (HAM) - 14 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • Central S-Bahn - 7 min walk
  • Hamburg Dammtor Station - 15 min walk
  • North Central U-Bahn - 5 min walk
  • South Central U-Bahn - 9 min walk
  • Monckebergstrasse U-Bahn - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 165 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets allowed*

  • Restrictions apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite self parking (EUR 13.00 per day)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (meters) - 100
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Le Bar - This bar serves light fare only. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

ibis Hamburg Alster Centrum’s small print

Also known as

  • ibis Alster Centrum
  • ibis Alster Centrum Hotel
  • ibis Alster Centrum Hotel Hamburg
  • ibis Hamburg Alster Centrum
  • ibis Hamburg Alster Centrum Hotel
  • Ibis Hamburg Alster Hotel Hamburg
  • ibis Hamburg Alster Centrum Hotel
  • ibis Hamburg Alster Centrum Hamburg
  • ibis Hamburg Alster Centrum Hotel Hamburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 13.00 per day

Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

Pets are allowed for an extra charge of EUR 8 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ibis Hamburg Alster Centrum

  • Does ibis Hamburg Alster Centrum offer free cancellation for a full refund?
    Yes, ibis Hamburg Alster Centrum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at ibis Hamburg Alster Centrum?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at ibis Hamburg Alster Centrum?
    Yes. Self parking costs EUR 13.00 per day.
  • Are pets allowed at ibis Hamburg Alster Centrum?
    Yes, pets are welcome. There's a charge of EUR 8 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at ibis Hamburg Alster Centrum?
    You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Are there restaurants at or near ibis Hamburg Alster Centrum?
    Yes, there's an onsite restaurant. Nearby restaurants include Max und Consorten (4-min walk), BACCARA (4-min walk), and Leon (4-min walk).
  • Is there an onsite casino at ibis Hamburg Alster Centrum?
    No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby.

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Recent reviews

Very Good 8.0 From 172 reviews

Very Good 8.0
This hotel has two major advantages. First, it has air conditioning, which is rare in northern Europe. Second, the rooms are sound-proof. The location is also very convenient, within easy walking distance of the railway station and Hamburg's main shopping area. However, amenities are basic: they could not provide me with an iron, my room had no refrigerator, and there was no coffee machine in the room.
us5 night trip
Very Good 8.0
Loved the location. Breakfast was good. Waffles were a fabulous idea. Maybe some toast would be great too. The shower door let water out onto the bathroom floor.
au2 night family trip
Very Good 8.0
Easy walking distance from both the main station and the city centre. Room large enough and bed comfortable. Staff friendly and helpful at check in, little contact otherwise. Buffet breakfast good, reasonable selection but didn't find the 'normal' tea bags {i.e. English Breakfast!} Would have liked an entertainment tv station in English, there were some in other languages but not English. Overall I would recommend this hotel for a reasonably priced short break in Hamburg.
gb4 night trip
Very Good 8.0
Basic but not too basic 😊
Great position close to central train station and waterfront. Breakfast was great: buffet plenty choice. No tea/coffee facilities in room.
gb3 night romance trip
Good 6.0
Quite noisy with the train track behind the hotel. Get any room that dose not face the tracks. A bit of an odd route getting to the main elevators, quite a walk around the hotel function rooms. Proximity to Lake Alster makes up for everything.
Clive, gb1 night business trip
Exceptional 10.0
Perfect location by Alster Lake
Great location, easy to find from central station. Good selection at breakfast, room comfortable although a little warm even with windows open. Great stay and would return
Jillian, gb3 night romance trip
Very Good 8.0
Good
Good because there is masjid neer the hotel
YOQOUB, ie5 night trip
Very Good 8.0
Great location right next to the Aster park, with easy walking distance to main area of the city and only 6 min from central station. Really nice staff and cant fault the breakfast, Great value for money. The rooms are basic but have everything you need and the bed was comfortable. It would have been better if there was tea and coffee facilities in the room. The only thing that would have made our stay perfect was if we could have turned down the heat in the room a some more. It was too warm for us, but if we opened the window as we were very close to the train station the trains prevented us sleeping. We look forward to staying there again in the future.
gb3 night trip
Exceptional 10.0
Great location .Close to the two lakes.Walking distance to train station.Many bars & restaurants close towards city centre .
gb3 night trip
Exceptional 10.0
Ibis Hamburg just fine
Close to hauptbahnhof, easy walk to hotel. Nice area, lots of restaurants close by. Easy to get hopon off bus.
Lynne, ie2 night romance trip

ibis Hamburg Alster Centrum