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Gateway, Marco Polo Hotel

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Free minibar, in-room safe, desk, blackout curtains
Free minibar, in-room safe, desk, blackout curtains
Free minibar, in-room safe, desk, blackout curtains
Free minibar, in-room safe, desk, blackout curtains
Free minibar, in-room safe, desk, blackout curtains

Overview of Gateway, Marco Polo Hotel

Gateway, Marco Polo Hotel

4.0 star property
4-star Kowloon hotel with 1 outdoor pools, connected to a shopping centre

8.6/10 Fabulous

925 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
13 Harbour City Canton Road, Tsim Sha Tsui, Kowloon
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Business centre
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Laundry service
For families
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Tsim Sha Tsui
  • Kowloon Bay - 38 min walk
  • Victoria Harbour - 1 min drive
  • Lan Kwai Fong - 18 min drive
  • Hong Kong Convention and Exhibition Centre - 15 min drive
  • Ocean Park - 25 min drive
  • Repulse Bay - 13 min drive
  • Stanley Main Beach - 17 min drive
  • Hong Kong Disneyland - 23 min drive
  • Tai Po Old Market - 30 min drive

Getting around

  • Hong Kong International Airport (HKG) - 30 min drive
  • Hong Kong Tsim Sha Tsui Station - 10 min walk
  • Hong Kong East Tsim Sha Tsui Station - 12 min walk
  • Hong Kong Jordan Station - 14 min walk
  • Kowloon Station - 25 min walk
  • Hong Kong Station - 25 min walk

Restaurants

  • The Cheesecake Factory - 2 min walk
  • Cafe On The Park - 3 min walk
  • Capo - 4 min walk
  • Ippudo - 4 min walk
  • Food Republic - 5 min walk

About this property

Gateway, Marco Polo Hotel

Gateway, Marco Polo Hotel puts you 2 mi (3.2 km) from Kowloon Bay. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Three on Canton, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a fitness centre and a bar/lounge. Fellow travellers say great things about the helpful staff and location.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 400 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Shopping
  • Access to nearby outdoor pool

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1982
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Three on Canton – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Be On Canton – This bar specialises in international cuisine. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: HKD 500 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of HKD 261.8 per person (approximately)

Renovations and closures

This property is closed from 13 May 2022 to 31 December 2022 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for HKD 440.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Please note that children 12 years of age and younger are not permitted on the Continental Club Floor or in the Continental Lounge.
Guests planning to arrive after 10 PM must contact this property in advance if they require meals.

Also known as

Gateway Marco Polo Hotel Kowloon
Gateway Marco Polo Hotel
Gateway Marco Polo Kowloon
Gateway Marco Polo
Gateway Hotel (a Member Of Marco Polo Hotels) Hong Kong
Gateway, Marco Polo
Gateway, Marco Polo Hotel Hotel
Gateway, Marco Polo Hotel Kowloon
Gateway, Marco Polo Hotel Hotel Kowloon

Frequently asked questions

Is Gateway, Marco Polo Hotel currently open?
This property is closed from 13 May 2022 to 31 December 2022 (dates subject to change).
Does Gateway, Marco Polo Hotel offer free cancellation for a full refund?
Yes, Gateway, Marco Polo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Gateway, Marco Polo Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Gateway, Marco Polo Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Gateway, Marco Polo Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Gateway, Marco Polo Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Gateway, Marco Polo Hotel and nearby?
Gateway, Marco Polo Hotel has an outdoor pool and a fitness centre, as well as access to a nearby outdoor pool.
Are there restaurants at or near Gateway, Marco Polo Hotel?
Yes, Three on Canton offers international cuisine. Nearby restaurants include Cafe On The Park (3-min walk), Capo (4-min walk) and Ippudo (4-min walk).
What's the area around Gateway, Marco Polo Hotel like?
Gateway, Marco Polo Hotel is a short 2-minute walk from Victoria Harbour and 5 minutes' walk from Tsim Sha Tsui Promenade. Travellers say that the hotel is in a great location.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.7/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

4/10 Fair

I extended my stay and they didn’t clean my room as they thought I was gone. When they came at night to clean, the cleaner was rude.
Cindy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location great staff, restaurants and shopping
1-night business trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

EDGAR SILVA, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Jose Mari, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel with this price, the room is so clean
3-night trip with friends
Verified Expedia guest review

8/10 Very good

Great location, convenient to the mall and easy access to good restaurants
3-night family trip
Verified Expedia guest review

10/10 Exceptional

great location, great hotel, great service
its a great location, staff is nice, breakfast superb, so all good
Michael, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review