Sarova Whitesands Beach Resort & Spa, Mombasa

Property class: 4
Hotel with scuba diving near Bamburi Beach

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Sarova Whitesands Beach Resort & Spa, Mombasa is a 4-star hotel in Mombasa’s entertainment district, just steps from the ocean. Guests can relax in 5 outdoor pools or the hot tub, and enjoy a meal at the onsite restaurant. The hotel features a fitness center and tennis court for active travelers. Free Wi-Fi and free parking are available. Guests raved about the attentive staff, the lovely pool, and the clean property. Nearby attractions include Bamburi Beach and Haller Park, making it ideal for both romantic getaways and business trips.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
$224 nightly
The total price is $261
Nov 3 - Nov 4
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Garden Facing Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Pool Facing Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Pool Facing Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Garden Facing Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Sea Facing Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Presidential Suite

  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Large Twin Beds and 2 Twin Beds

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About the neighborhood

Map
Malindi Road, Bamburi Highway, Mombasa, 80100

What's nearby

  • Bamburi Beach - 20 min walk - 1.7 km
  • Jomo Kenyatta Public beach - 20 min walk - 1.7 km
  • Mombasa Go-Kart - 3 min drive - 1.9 km
  • City Mall - 5 min drive - 3.7 km
  • Nyali Beach - 14 min drive - 9.9 km

Getting around

  • Vipingo (VPG) - 43 min drive
  • Mombasa (MBA-Moi Intl.) - 48 min drive
  • Ukunda (UKA) - 95 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Infinity Deck - ‬5 min drive
  • ‪The Splash Park Restaurant - ‬3 min drive
  • ‪Dublin Street - ‬4 min drive
  • ‪Char Choma - ‬6 min walk
  • ‪Shots Bar and Bistro - ‬3 min drive

About this property

Sarova Whitesands Beach Resort & Spa, Mombasa

  • At Sarova Whitesands Beach Resort & Spa, Mombasa, you can spend time at the beach enjoying volleyball, beachside drinks, and sun loungers, plus you'll be within a 10-minute walk of Bamburi Beach. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and Ayurvedic treatments. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this Art Deco hotel include a free kid's club, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.

All inclusive details

  • All-inclusive room rates at Sarova Whitesands Beach Resort & Spa, Mombasa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

CHECK-IN
2:00pm
CHECK-OUT
10:00am

Hotel size

    • 335 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 10 AM
    • Late check-out subject to availability

Special check-in instructions

    • Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

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Reviews

Sarova Whitesands Beach Resort & Spa, Mombasa Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurants offered a wide variety of excellent food options with many guests praising the quality and variety of the dining experience. (19 reviews)
  • The spa exceeded expectations with excellent service and outstanding massages. (6 reviews)
  • Breakfast was delicious with many options and a lovely touch of serving tea and snacks at 4pm. (5 reviews)
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Popular mentions

Service staff
Food
Room
Beach
Breakfast
View
Restaurant
Drinks
Amenities
Family friendly

Reviews

Verified review

10/10 Exceptional

Will be coming back. Courteous staff went out of their way to please and the environment was serene and excellent
Verified review

10/10 Exceptional

We had a great stay at Whitesands! I have been many times and it never disappoints. Great to see the upgrades to the hotel. The room was very comfortable, the amenities were fantastic, and the food was great as always. The kids loved the kids club and all the staff were so attentive to them - definitely a great place for kids. We will be back!
Verified review

10/10 Exceptional

Modern finish. Nice Coco Beach Bar. Great customer service -especially Martha, the bartender. Nice sea view. Enjoyed the ambience!
Verified review

10/10 Exceptional

This is a beautiful sprawling property right along the beach. My room was clean and comfortable, spacious and well-appointed. The staff was friendly, accommodating, and helpful when needed. The dinner and breakfast buffets are excellent and sumptuous with a wide variety of choices (minus the monkey stealing the apple from my breakfast plate). This is a place worth staying in and coming back to.
Verified review

10/10 Exceptional

Beautiful and clean hotel with excellent staff!
Verified review

10/10 Exceptional

Good hotel right on the beach, with a varied setup of different pools, 4 restaurants and a beach bar called Coco's. Stayed for 8 nights. Good service standards throughout, but the all the staff at Coco's were particularly great. Will absolutely consider going back. Only slight downside is there are very few restaurants in the near area outside the hotel itself. For that, a quick and cheap Uber ride on the terrible gravel dirt road over to Nyali is recommended.
Verified review

10/10 Exceptional

the hotel is beautiful, great staff, nice rooms
Verified review

10/10 Exceptional

Great location, pictures don’t show the beauty of the hotel, very kind and professional staff, very good for family vacation play ground, few pools, access to the beach but not entertainment at the beach.
Verified review

8/10 Very good

First and foremost I would like to thank Lucy and her team for an excellent stay! We faced some challenges, however Lucy went out of her way to ensure all was up to par and truly made it seamless! The resort was absolutely stunning! The staff made it feel like home and Lucu was the cherry on top! Due to her, our trip was incredible and I cannot thank her and the team enough! Highly recommend the place!
Verified review

10/10 Exceptional

Room was great, service excellent
Verified review

10/10 Exceptional

Awesome service with a wide variety of dining options.
Verified review

10/10 Exceptional

Courteous staff, beautiful tour, facility, and room.
Verified review

8/10 Very good

Everything is great but don't rely on the hotel for an airport pickup or for the front desk to answer their phone
Verified review

10/10 Exceptional

Ideally located hotel for meetings and visits locally - Friendly and helpful staff
Verified review

8/10 Very good

Staff was very accommodating and eager to please
Verified review

10/10 Exceptional

The room was large and spotless (Adam did a great job cleaning our room)! The 5 pools were lovely and the food was very tasty. Loved walking on the beach and enjoying the Indian Ocean.
Verified review

10/10 Exceptional

Every single one of the staff was just outstanding.
Verified review

10/10 Exceptional

Staff was amazing . Food at Thai Chi by the sea was one of the best in Thai food and fresh sea food . Overall it was a great experience for me & my family .
Verified review

10/10 Exceptional

The room was very comfortable. When we first got there the air conditioning was stuck on very cold. The came and replace the thermostat and all was perfect. Very clean quiet rooms. Nice beds. A great place to stay
Verified review

8/10 Very good

The staff are very helpful, friendly and efficient.
Verified review

10/10 Exceptional

Excellent food, friendly staff, comfortable room with ocean views, just overall a beautiful resort.
Verified review

10/10 Exceptional

Beautiful hotel

Amazing stay and all inclusive..loved it. Huge hotel, everyone is so friendly and helpful.
Verified review

8/10 Very good

All the staff were delightful with Esther, Lucky and George plus night manager Fred particularly kind on the front desk. Martha was also very lovely in the excellent Minazi restaurant and Gabriel in the Lido bar and restaurant. The rooms were good on the whole and Claire from guest services was very helpful too. Would definitely return.
Verified review

10/10 Exceptional

Lovely Resort

Great facilities and access to beach, excellent and friendly staff. Has everything you need!
Verified review

10/10 Exceptional

The service at Whitesands was wonderful. The staff are all very pleasant and helpful. We really enjoyed our stay.