Naco Aparthotel & Spa

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Indoor pool
Indoor pool
Indoor pool

Overview of Naco Aparthotel & Spa

Naco Aparthotel & Spa

4.0 star property
4-star ski aparthotel in Zermatt with indoor pool

9.8/10 Exceptional

50 verified guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Refrigerator
Spissstrasse 44, Zermatt, 3920
Main amenities
  • 25 smoke-free apartments
  • Daily housekeeping
  • Indoor pool
  • Sauna
  • Steam room
  • Spa services
  • Terrace
  • Garden
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
Feel at home
  • Kitchenette
  • Garden
  • Terrace
  • Daily housekeeping
  • Lift
  • Bath or shower

Choose dates to view prices

About this area

Getting around

  • Sion (SIR) - 78 min drive
  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Zermatt Gornergratbahn Station - 4 min walk
  • Zermatt Station - 5 min walk

About this property

Naco Aparthotel & Spa

Naco Aparthotel & Spa features snowboarding, sledging and snowshoeing. Guests can take a dip in the indoor pool and indulge in hot stone massages. A sauna and a steam room are offered, and apartments get the details right with dressing gowns and slippers.


English, French, German, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
This information is provided by our partners.

At a glance


  • Check-in time from 3:00 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome

Property amenities


  • Close to ski runs, ski lifts and skiing


  • Indoor Pool
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Sports massages
  • Hot stone massages


  • Free WiFi

Parking and transport

  • No on-site parking available


  • Fridge
  • Stovetop
  • Oven
  • Cookware/dishes/utensils


  • Free buffet breakfast available daily 7:00 AM–11:00 AM


  • Hypo-allergenic bedding
  • Bed sheets provided


  • Bath or shower
  • Slippers
  • Hairdryer
  • Soap
  • Shampoo
  • Toilet paper
  • Towels provided
  • Dressing gowns


  • Flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Garden


  • Heating


  • Service animals only (pets not allowed)


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Phone
  • Luggage storage
  • Iron/ironing board (on request)
  • Free newspapers (reception)

Location highlights

  • In the mountains

Things to do

  • Snowboarding on site
  • Snowshoeing on site
  • Sledging on site

Safety features

  • Smoke detector


  • 25 rooms

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and sports massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Renovations and closures

The following facilities or services will be unavailable from April 24 2023 to October 31 2023 (dates subject to change):
  • Sauna
  • Spa/Beauty services
  • Swimming pool
The property will be renovating from 24 April 2023 to 31 October 2023 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.


Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards.

Also known as

Naco Aparthotel Spa
Naco Aparthotel & Spa Zermatt
Naco Aparthotel & Spa Aparthotel
Naco Aparthotel & Spa Aparthotel Zermatt

Frequently asked questions

Does Naco Aparthotel & Spa offer free cancellation for a full refund?
Yes, Naco Aparthotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Naco Aparthotel & Spa?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Naco Aparthotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:30 PM. The swimming pool will be unavailable from April 24 2023 to October 31 2023 (dates subject to change).
Are pets allowed at Naco Aparthotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Naco Aparthotel & Spa?
Sorry, there's no on-site parking at Naco Aparthotel & Spa.
What are the check-in and check-out times at Naco Aparthotel & Spa?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:30 AM.
What is there to do at Naco Aparthotel & Spa and nearby?
Have fun with on-site winter activities such as snowboarding, snowshoeing and sledging. Enjoy a swim in the indoor pool or use the aparthotel's other amenities, which include a sauna and a steam room. Naco Aparthotel & Spa also has a garden.
Are there restaurants at or near Naco Aparthotel & Spa?
Yes. Nearby restaurants include Rosstall (4-min walk), Restaurant Walliserstube (6-min walk) and Swiss Chalet (6-min walk).
Does Naco Aparthotel & Spa have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, an oven and a fridge.
What's the area around Naco Aparthotel & Spa like?
Naco Aparthotel & Spa is a short 3-minute walk from Zermatt (QZB-Zermatt Train Station) and 8 minutes' walk from Zermatt–Sunnegga Funicular.

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

Nivas, 1-night trip
Verified guest review

10/10 Exceptional

Luxury hotel
Beautiful hotel - highly recommend! Super clean, modern and cleverly designed. The spa and sauna were amazing!
Sharin, 2-night trip
Verified guest review

8/10 Very good

Syed Adeel, 1-night trip
Verified guest review

10/10 Exceptional

Super hotel!
John, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very spacious. Delicious breakfast
Jeanny, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice place with great view
Silvya, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Staff was very friendly and nice. The room was very spacious and clean.In addition, easy to access from Zermatt station and other areas. We enjoyed staying at this place a lot as well as my daughter was happy with the pool. Totally recommend this place! Thanks.
2-night family trip
Verified guest review

10/10 Exceptional

We loved everything about our stay. The room was perfect, updated and clean; the staff were friendly and knowledgeable and the initial distance from the train station was perfect given we had all our ski gear! Would recommend the property to anyone. We weren’t aware that breakfast was included so that was a great bonus!
Lauren, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I highly recommend Naco Aparthotel. The building is brand new, the breakfast is terrific and the staff was very friendly and helpful.
Bry, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review