Theaterhotel Wien, Vienna

We loved this hotel. It’s very conveniently located, close to the Museum Quartier, close to many great restaurants, cafés etc... The staff was very nice, always helpful with our questions. We liked the morning buffet breakfast very much, lots of choices. Our room was very nice, clean, not too spacious but very practically and nicely designed and cozy. We look forward to returning to this hotel in the near future!! Thank you!!

Before anything else is said, the staff and service we're outstanding!!! The hotel is like a luxury boutique in the finest European elegance! Breakfast and the staff running it was always superb! The front desk staff were extremely nice, helpful and caring!!! The room was clean and very comfortable. The location just down from the Rathaus Ubahn stop was excellent. Please do yourself a favor and stay at this warm and inviting hotel!

Location very convenient to get to old town or get on metro, tram less than a block and metro about the same distance. The front desk staff are fabulous. Room very clean. Not much for "night life" in the local area but transport close and convenient

Overall, the hotel was okay. I didn’t find the beds very comfortable and the AC wasn’t working great. I also found quite a bit of hair in the bathroom (stuck on the walls etc) so I’m not sure the cleanliness was up to par based on the price. I’ve stayed in hostels or hotels for a fraction of the price that had more amenities and better comfort. It is easy to walk to a lot of places and at night the neighborhood was quite quiet.

This hotel was fantastic for our 5 night stay in Vienna. The hotel is very close to the Rathaus and some great restaurants. We booked the "presidential" suite which actually was quite nice. There were two separate bedrooms, a bath room and a living room. The room had AC which was very welcomed as it was in the upper 80's during our visit. We enjoyed the breakfast each morning. The breakfast was typical fare (eggs, bacon, pastries, fruit, assorted cakes, yogurt, and coffee) and the staff working the dining room were very attentive and courteous. The hotel does not offer a laundry service, but I found a laundromat just a short 10 min walk away, so no issues with that. Overall, I would stay at this hotel again if I traveled back to Vienna.

Close to all the main sights and an easy metro ride out to the palace and gardens Buffet breakfast was awesome

The Cordial Theater Hotel is in a fantastic location -- a few blocks behind the Rathaus and right along the #2 trolley that can quickly wisk you into the center of Vienna. We stayed there over the Christmas holidays and it was a perfect location to reach all of the Christmas Markets, even the ones that were further out from the central area, like the Spittelberg and the Altes AKH markets. The room was simple, clean, and comfortable; a fantastic value.

Great location friendly staff. Big room and bathroom. Very clean.

We booked a double room and were given an upgrade to a suite - very spacious with a large bedroom and sitting room. The bathroom is very large with double sinks and completely renovated. There is also a kitchen, but it was oddly missing any dishes. No cups, dishes or utensils - only a couple short glasses. Similarly, a Nespresso machine but no capsules. I was given a kettle when I asked at the front desk. The location is very good. It's only a short walk to Rathsus metro and an easy walk to Museums Quartier and on into the ring. Trams also stop almost right in front. Art Nouveau decorations are a pleasant touch. The hotel and the neighborhood were both very quiet. We enjoyed our stay and would definitely stay again.

The bed and pillows were very uncomfortable, the bath was very old and the shower head was too small.