Kokoon Hotel Surabaya

Photo gallery for Kokoon Hotel Surabaya

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Outdoor pool
Superior Twin Room (Plus) | Desk, laptop workspace, soundproofing, free WiFi
Desk, laptop workspace, soundproofing, free WiFi
Desk, laptop workspace, soundproofing, free WiFi

Overview of Kokoon Hotel Surabaya

Kokoon Hotel Surabaya

3.0 star property
3-star hotel in Surabaya with outdoor pool and restaurant

9.6/10 Exceptional

4 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Choose dates to view prices

About this area

Getting around

  • Surabaya (SUB-Juanda) - 48 min drive
  • Surabaya Gubeng Station - 17 min drive
  • Surabaya Pasar Turi Station - 20 min walk

About this property

Kokoon Hotel Surabaya

3-star hotel in a shopping district
You can look forward to a terrace, dry cleaning/laundry services and a fitness centre at Kokoon Hotel Surabaya. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at The Arch Bistro, the on-site restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a 24-hour front desk and concierge services
  • 2 meeting rooms, luggage storage and a lift
  • Guest reviews say good things about the helpful staff and location
Room features
All guest rooms at Kokoon Hotel Surabaya boast thoughtful touches, such as Laptop workspace and air conditioning, as well as amenities, such as complimentary wireless Internet access and soundproofing.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms


  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • 2 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage


  • Terrace
  • Fitness centre
  • An outdoor pool


  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge


  • English
  • Indonesian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


The Arch Bistro – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Cash deposit: IDR 100000 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 80000 for adults and IDR 40000 for children (approximately)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.


This property accepts credit cards, debit cards and cash.

Also known as

Kokoon Hotel Surabaya Hotel
Kokoon Hotel Surabaya Surabaya
Kokoon Hotel Surabaya Hotel Surabaya

Frequently asked questions

Does Kokoon Hotel Surabaya offer free cancellation for a full refund?
Yes, Kokoon Hotel Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kokoon Hotel Surabaya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Kokoon Hotel Surabaya?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Kokoon Hotel Surabaya?
Sorry, pets aren't allowed.
Is parking offered on site at Kokoon Hotel Surabaya?
Yes, there's free self parking.
What are the check-in and check-out times at Kokoon Hotel Surabaya?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Kokoon Hotel Surabaya and nearby?
Kokoon Hotel Surabaya has an outdoor pool and a fitness centre.
Are there restaurants at or near Kokoon Hotel Surabaya?
Yes, there's an on-site restaurant, The Arch Bistro. Nearby restaurants include Warung Nasi Cumi (6-min walk), Kartiko Jajan Pasar (7-min walk) and Jembatan Merah (8-min walk).
What's the area around Kokoon Hotel Surabaya like?
Kokoon Hotel Surabaya is a short 6-minute walk from Pasar Atum Mall and 8 minutes' walk from Red Bridge. Travellers say that this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Very cosy hotel complete with all basic facilities. The restaurant served very good food and the staff are very helpful and courteous. Our room was quite big and the bed was very comfortable.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Frans, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I like the Hotel location, it is silence in the night. Hotels facilities are all very well maintain. Hotel service is the best ever. Specially for the staff named Ms.Mega, she serve both me and colleague very well from Dining hall to front desk. Her friendly attitude, polite and patient impress both us a lot.
Gin Lam, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Bon hôtel avec décor très original et de bon goût - années 1970 Chambre très spacieuse Grande piscine Rien à voir autour
frederic, 2-night trip
Verified Expedia guest review