Guests
All properties in Mystic, Connecticut, United States of America

Quality Inn Mystic-Groton

No-frills Mystic hotel with 24-hour fitness

  • Free WiFi and free parking
From
$61

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Quality Inn Mystic-Groton
  • Quality Inn Mystic-Groton
  • Pool
  • Breakfast Area
  • Quality Inn Mystic-Groton
Quality Inn Mystic-Groton. Image 1 of 28
1 / 28Quality Inn Mystic-Groton
48 Whitehall Ave, Mystic, 06355, CT, United States of America
7.0.Good.
  • Hotel was not as clean as advertised. Room service never serviced our room during the…

    Oct 8, 2021

  • How is this hotel rated so high? If you could skip the common areas and jump straight…

    Sep 30, 2021

See all 543 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours

Guests rated location

Convenient
Easy parking
Quiet
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 120 guestrooms
  • Daily housekeeping
  • Near the beach
  • Seasonal outdoor pool
  • 24-hour fitness center
  • Business center

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television

What’s around

  • Olde Mistick Village - 13 min walk
  • Mystic Aquarium and Institute for Exploration - 15 min walk
  • Flanders Health Center - 16 min walk
  • Hartford Healthcare Mystic Health Center - 16 min walk
  • Mystic Seaport - The Museum of America and the Sea - 23 min walk
  • Steamboat Sabino at Mystic Seaport - 23 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 4 guests

Guests
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking

What’s around

Landmarks

  • Olde Mistick Village - 13 min walk
  • Mystic Aquarium and Institute for Exploration - 15 min walk
  • Flanders Health Center - 16 min walk
  • Hartford Healthcare Mystic Health Center - 16 min walk
  • Mystic Seaport - The Museum of America and the Sea - 23 min walk
  • Steamboat Sabino at Mystic Seaport - 23 min walk
  • Charles W. Morgan at Mystic Seaport - 24 min walk
  • Mystic Seaport - 25 min walk
  • Mystic River Bascule Bridge - 37 min walk
  • Mystic Arts Center - 40 min walk
  • Mystic Downtown Marina - 2.2 mi / 3.5 km

Getting around

  • New London, CT (GON-Groton - New London) - 10 min drive
  • Westerly, RI (WST-Westerly State) - 15 min drive
  • Fishers Island, NY (FID-Elizabeth Field) - 158 min drive
  • Block Island, RI (BID-Block Island State) - 123 min drive
  • Mystic Station - 3 min drive
  • New London Union Station - 11 min drive
  • Westerly Station - 11 min drive
map
See on map
48 Whitehall Ave, Mystic, 06355, CT, United States of America

At a glance

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Coffee/tea in a common area

Things to do

  • Outdoor seasonal pool
  • 24-hour fitness facilities

Working away

  • Business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

PetsPay at property

  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 8 AM to 8 PM
  • The seasonal pool is open from May to September

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

Also known as

  • Comfort Inn Hotel Mystic
  • Quality Inn Mystic-Groton Mystic
  • Quality Inn Mystic-Groton Hotel Mystic
  • Comfort Inn Mystic
  • Mystic Comfort Inn
  • Comfort Hotel Mystic
  • Comfort Inn Mystic Ct
  • Quality Inn Mystic
  • Quality Mystic
  • Quality Mystic Groton Mystic
  • Quality Inn Mystic-Groton Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Quality Inn Mystic-Groton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking.

  • Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 8 PM.

  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 100 per stay.

  • You can check in from 3:00 PM - 5:30 AM. Check-out time is 11 AM. Contactless check-out is available.

  • Yes. Nearby restaurants include Bleu Squid (11-min walk), Go Fish (13-min walk), and Oyster Club (2.1 mi).

  • No, this hotel doesn't have a casino, but Foxwoods Resort Casino (18-min drive) and Mohegan Sun Casino (23-min drive) are both nearby.

  • Quality Inn Mystic-Groton has a seasonal outdoor pool and a 24-hour fitness center, as well as a picnic area.
7.0.Good.
  • 4.0.Fair

    Don’t go there

    We stayed 3 days, the key card only worked for a couple hours, we had to go to the front desk several times a get a new key card, sometimes it only worked once. Our room was way down the hallway

    John, 3 night trip with friends, Sep 27, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Horrible/Beware

    Plenty of parking but the whole experience there was horrible. The man at the front desk was on his cell phone. Hotel phone was ringing and I was standing there for about 10 mins waiting for him to get his stuff together. Asked for my last name, gave me papers to sign with no explanation(I read it myself), and gave me my room key and proceeded to talk on his phone. We parked out back and had to walk far to get to our room. It was sooooooo dirty, smelled like old musty wet clothes, some of the rooms had no door handle/lock. This place looks and felt like a shelter of some sort. Pool was close. Kids running around. Can hear everything throughout the halls and rooms. Our room looked like the person was in a rush to clean it. AC didn’t work. We went out for the day and most of the night. When we came back our room key didn’t work. Also beware all the doors of this hotel is never locked and you do not need to swipe to get in. Stayed only 1 night and ended up at a different hotel for our 2nd night.

    Linda, 1 night trip with friends, Sep 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    There were some plumbing issues

    Julie, 1 night trip, Sep 25, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The hotel did not have WiFi. The desk claimed the service went down after a very short power interruption. However, the staff sis not have access to the router to reset it!!! Also, no help arrived during our one day stay to reset it. The carpets in the hallways need changing and they were dirty (needed sweeping) to boot.

    Mohsen, 1 night trip, Sep 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Okay room at a decent price

    The room was fine. It was clean and had a big refrigerator and microwave. The staff was friendly but the entire hotel was understaffed.

    Cheryl, 2 night trip, Sep 18, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    If price is most important

    We chose this hotel based on price and that was a mistake on our part. Very competitively priced, but low quality. Run down. Bed and bathroom were good, but overall feel was not good.

    1 night family trip, Sep 5, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I miss the old days at the Comfort Inn...

    I have stayed here many times over the years. The last time being 2019. There is a whole new team running the hotel. No early check in even though the hotel looked very empty. The pool was closed. Not sure if that had to do with Covid or the storm earlier in to week. Very disappointing. The room was nice but the carpet felt damp. The ceiling was scary. Lots of previous water damage. The bathroom was immaculate. One saving grace. We thought the hotel was not offering breakfast. There was no mention at check in. We had decided to leave early the next day to go to the restaurant across the street. But when we were checking out we discovered it was available! YAAY! But we got the last remnants as the man was trying to clean up. We would have gone down earlier. No wifi. It had been knocked out by the storm but it was supposed to be fixed that day. They said there was no password. Felt kinda sketchy to me. Overall just felt like it was a shadow of what it is used to be like. Kinda sad.

    Lauren, 1 night family trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    HORRIBLE

    Outdated and dirty. carpets were coming off the floor back door knob came off while trying to get in, trash beer cans and grossness all at the entrance fire alarm missing in room with wires hanging were it's supposed to be pool was green and the two vending machines one was empty and the other had flat expired soda would NEVER recommend this place to anyone

    Beth, 1 night trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Our stay was pleasant. The pool however did not look like it had been treated or used in some time which was a disappointment especially with two children who were very much looking forward to going swimming.

    Brian, 1 night family trip, Aug 19, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    This hotel is in need for major upgrades!! The location is the only plus of staying here.

    Candee, 2 night family trip, Aug 16, 2021

    Verified Hotels.com guest review

See all 543 reviews