Best Western East Towne Suites, Madison
Hotel with indoor pool, near East Towne Mall
- Free WiFi and free parking
- All (15)
- Bar/Dining (2)
- Interior (3)
- Exterior (2)
- Rooms (5)
- Fitness/Leisure (2)
- Other (1)
Pool
Pool
Suite, 1 King Bed, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking - Guest Room
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave - Guest Room
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave - Guest Room
Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Guest Room
Exterior
Exterior
Restaurant
Restaurant
Business Center
Business Center
Meeting Facility
Best Western East Towne Suites, Madison
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Pool[1/15]
Location
Great location
Value
Best value for money
Wellness
Great wellness & sports facilities
Breakfast
Tasty breakfast
Hotels.com® Rewards
Best Western East Towne Suites, Madison
from $68- Suite, 1 King Bed, Non Smoking
- Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
- Suite, 1 Queen Bed, Accessible, Non Smoking
- Suite, 1 King Bed, Accessible, Non Smoking
- Suite, 1 Queen Bed, Non Smoking (Oversized Room)
- Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave
- Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
- Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
- Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
- Suite, 1 King Bed, Accessible, Refrigerator & Microwave
At a glance
Key facts
Hotel size
- This hotel has 122 rooms
- This hotel is arranged over 4 floors
Check-in and check-out
- Check-in time 3 PM-11 PM
- Check-out time is 11 AM
- Express check-in/out
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID required
- Minimum guest age is 21
- Minimum check-in age is 21
Travelling with others
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed *
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transportation
Transfers
- Free airport shuttle (available on request) *
Parking
- Free self parking
- Extended parking *
Payment types at the property
- Cash
Recent reviews
Very Good 8.2 From 706 reviews
Exceptional
Great value for your money.
us5 night business trip
Exceptional
Great people
Amazing staff! I am going back soon.
Shahreen, us4 night business trip
Poor
I could be zero % less satisfied
My friend and I joke that we don't understand why we pay mortgages as we are staying in hotels more weekends than at home. We love to explore and have stayed at many different kinds of hotels. This was by far the worst hotel experience of my life. I literally had this reservation from reservation booked to check out for less than 1.5 hours. I walked into the sub-par "suites" (pictures looked nice online) and within minutes had already checked out. The gentleman at the front desk immediately moved me to another equally as unacceptable room and said the hotel would be completely remodeled in January of 2020. Don't expect to sleep on these what I can only assume are 1970's mattresses. Don't expect a call back from the hotel if you try or want to cancel or an or any notes taken from hotels.com on your initial conversation when they tell you to go ahead and book another-more suitable location for your stay. I could not be more disappointed in this hotel, it's service, it's beds or any follow up or follow through on behalf of this hotel or hotels.com I will for this reason never even look at another "Best Western" again. Hotels.com did give me a small gesture gift certificate which I find completely unacceptable given everything that happened and I don't have enough characters to explain.
Dawn, us1 night trip
Good
I need of new cleaning staff
This place is normally well managed and clean. but on this trip my room was disgusting. I went to make cofeee in the mornign and the place you pour the water in was full of dirty black liquid. Then I went to take a shower and there was a big wad of long hair stuck to the wall. Gross!
Kenneth, us1 night business trip
Very Good
Nice hotel
The room was clean, very nice and large. The key did not work so I had to go back to the front desk. My room had a separate area with a comfortable sofa, chairs and a coffee table. The hotel was clean. The staff was helpful and accommodating.
Diane M, us1 night family trip
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