Fiesta Americana - Merida

Property class: 4
Pet-friendly hotel with full-service spa, connected to a shopping center, near Paseo de Montejo

Choose dates to view prices

You'll be in a fantastic location at Fiesta Americana - Merida, just a 5-minute walk from Paseo de Montejo and Yucatan International Convention Center. You can visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy, and Baharat, one of 2 restaurants, serves Middle Eastern cuisine and is open for lunch and dinner. Other features of this Colonial hotel include an outdoor pool, a bar/lounge, and a 24-hour health club. Fellow travelers say great things about the helpful staff and location.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
$133 nightly
The current price is $160 total
Total with taxes and fees
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 8 of 8 rooms

Fiesta Club 2 Doubles

9.0 out of 10
Wonderful
(13 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Fiesta Club, 1 King

9.4 out of 10
Exceptional
(20 reviews)
  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A modern hotel lobby with a reception desk, a large abstract painting, and a buffet area with various food items.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 626 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room 2 Doubles

A bathroom with a glass-enclosed shower, a sink with a mirror above it, and a towel rack.

Superior Room 2 Doubles

8.6 out of 10
Excellent
(41 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A hotel bathroom with a large mirror, a sink, a shower with a glass door, and a towel rack.

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)
  • 396 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

A bathroom with a toilet, a sink, a mirror, and a vase with dried flowers.

Suite, 1 King Bed (Master)

10.0 out of 10
Exceptional
(1 review)
  • 1079 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 1 King Bed (Standard)

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with curtains.

Business Room, 1 King Bed (Standard)

9.0 out of 10
Wonderful
(9 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 2 Double Beds (Standard)

A hotel room with two beds, a desk, a television, and a balcony with a view.

Business Room, 2 Double Beds (Standard)

9.0 out of 10
Wonderful
(11 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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A spacious lobby with a curved seating area, a reception desk, and a large decorative vase.
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9.0 out of 10, Wonderful, 1,009 reviews
$191 nightly
The price is $230
Nov 30 - Dec 1
Total with taxes and fees
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About the neighborhood

Map
Paseo Montejo No. 451, Esq. Av. Colon Col. Centro, Mérida, YUC, 97000

What's nearby

  • Yucatan International Convention Center - 2 min walk - 0.2 km
  • Paseo de Montejo - 3 min walk - 0.3 km
  • Paseo 60 - 3 min walk - 0.3 km
  • Casa Montes Molina Museum - 5 min walk - 0.5 km
  • Monument to the Fatherland - 7 min walk - 0.6 km

Getting around

  • Mérida International Airport (MID) - 23 min drive
  • Teya-Merida Station - 26 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Viva Teya - ‬4 min walk
  • ‪Crabster - ‬4 min walk
  • ‪El Centro - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk

About this property

Fiesta Americana - Merida

  • You'll be in a fantastic location at Fiesta Americana - Merida, just a 5-minute walk from Paseo de Montejo and Yucatan International Convention Center. You can visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy, and Baharat, one of 2 restaurants, serves Middle Eastern cuisine and is open for lunch and dinner. Other features of this Colonial hotel include an outdoor pool, a bar/lounge, and a 24-hour health club. Fellow travelers say great things about the helpful staff and location.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 350 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 2 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

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Reviews

Fiesta Americana - Merida Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The on-site restaurants offered delicious food with a wide variety of options and excellent service. (58 reviews)
  • The breakfast buffet offered a wide variety of great foods with excellent service. (35 reviews)
  • Parking was easily accessible, secure, and complimentary for guests. (13 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Location
Restaurant
Food
Lobby
Bar
Breakfast
Amenities
Elevator

Reviews

Verified review

10/10 Exceptional

Awesome customer service! Thank you!
Verified review

10/10 Exceptional

We often stay at Fiesta Americana when we visit Merida to attend the symphony, Venados football matches, the White Night, etc. It is an elegant hotel with a beautiful atrium as well as a nice gym and resort style pool and jacuzzi area. The rooms are beautiful and spacious and the mattresses and bedding are heavenly. We stay in the Fiesta Club rooms and truly enjoy the added breakfast buffet and evening tapas. Highly recommend this hotel!
Verified review

10/10 Exceptional

enjoyed the space and the staff was incredibly helpful and kind
Verified review

10/10 Exceptional

Great location, excellent staff they were very helpful. Restaurants were very good. Pool and spa were excellent.
Verified review

10/10 Exceptional

A nice place. The rooms are clean. Amenities are great. A whole atmosphere is good but I am English speaking and the Spanish speaking so there was just a little bit lacking there. All in all I'll give her 4.5 nobody gets a five
Verified review

10/10 Exceptional

Clean hotel. Beautiful. Nice staff
Verified review

10/10 Exceptional

The room was spotless and very comfortable, the staff was incredibly friendly and helpful, and the amenities were top-notch. Everything was well maintained and made our stay relaxing and enjoyable. Highly recommend when visiting Mérida!
Verified review

10/10 Exceptional

Parking is very safe
Verified review

10/10 Exceptional

All the restaurants in this hotel were amazing. The food did not lack for flavor. Would recommend to anyone. The room was clean. Breakfast buffet was outstanding. The service in the hotel was fantastic. No one was ever rude to us.
Verified review

10/10 Exceptional

Hospitable and friendly staff. Hotel was well situated within the city. Suite was well maintained and stocked. Complimentary breakfast and evening hors d'oeuvres/drinks were wonderful after a long day of sight- seeing.
Verified review

8/10 Very good

Hotel was pristine. Staff were amazing. Room was impeccable. The AC I. The room, however, was not great. We adjusted the thermostat but the room didn’t really cool down much. It appeared to be pre-set in spite of what the room thermostat said. It was a HOT week in Merida for sure, and perhaps the grid doesn’t allow much. I don’t know. But for sure we wanted a 5-star AC unit to be able to sleep and recharge.
Verified review

10/10 Exceptional

Clean room everyday. Staff was ver helpful. Convenient location at a fair price.
Verified review

10/10 Exceptional

I loved all the breakfast choices. Get there early because it can get crowded. Parking was really easy because it’s below the property and secure.
Verified review

10/10 Exceptional

Amazing and more!!!! Great hotel and staff that makes you feel pamper every day. I forgot a package and Damian from concierge was so nice that started asking who was going to Cancun to help me. Thanks so much
Verified review

10/10 Exceptional

The room was very nice. The beds are very comfortable. They were clean. They were able to accommodate us to have connecting rooms last minute. I would say the only negative thing is you hearing belligerent people yelling at 11:30 at night. That only happened our last night there. Other than that, the stay was very pleasant.
Verified review

6/10 Good

It is a beautiful building. Our room had a French balcony. Looks like the hotel is very old so rooms are dated and corridors very stark with no art. Rooms were clean and comfortable, staff were friendly. We had a club room so had access to the lounge. Food was plenty but not particularly good. Lots of desserts. There was a coffee maker in the room but we were charged for the coffee capsules we used. This was a surprise for a five star hotel.
Verified review

10/10 Exceptional

My wife and I have stayed at this Fiesta Americana several times over the years as this hotel is our first choice when staying in Merida. Beyond the beautiful interior design of the building, the hotel staff is what makes our stays so much more pleasurable. Everyone smiles and extends a warm welcome. We stay in a Club level room as we enjoy the evening tapas and morning breakfast, which offer a wide variety of great foods from main dishes to desserts every day. The rooms are very clean and stately and the bed is by far the best bed in any hotel we have stayed. Even softer and more comfortable than ours at home. We have had the pleasure of having Roger help us during our stays, usually in the morning for breakfast service. He always greets us with a big smile and works above and beyond to be sure we, and everyone, has everything they need during breakfast. Roger is a tremendous asset to the Fiesta Americana team! We look forward to our upcoming stay at the end of March.
Verified review

10/10 Exceptional

I am writing to express my disappointment with the service my party and I received during our recent visit to your restaurant in the lobby. From the time we were seated, the service was consistently slow and fell well below the standard we expected. Throughout our meal, we repeatedly had to wave down servers just to receive basic assistance, whether it was placing our order, requesting refills, or asking for items that should have been provided without repeated reminders. Unfortunately, the lack of attentiveness continued throughout our dining experience. After our concerns went unaddressed, we felt we had no choice but to ask to speak with the captain to express our frustration. While we hoped this would improve the situation, the overall experience remained disappointing. I would also like to recognize the outstanding service we received from the Club Level staff on the fifth floor. Their professionalism, attentiveness, and genuine hospitality were exactly what we expected and greatly appreciated. They consistently went above and beyond to ensure our needs were met, making us feel welcomed and valued throughout our stay. Their exceptional service stood in stark contrast to the experience we had in the lobby restaurant. A hotel's reputation is built on providing consistently excellent service across all areas of the property. While the Club Level team exemplified that standard, the service we experienced in the lobby restaurant did not.
Verified review

10/10 Exceptional

Modern, luxury and clean facilities. The personnel is very helpful and finds ways to solve your needs.
Verified review

8/10 Very good

The rooms were clean and the beds were very comfortable. The restaurant on site offered delicious breakfast and dinner entrees. We had two rooms, and one problem common to both was the climate control/air conditioning system was difficult to control. One room was a bit too warm, and the other too cold, but the thermostats in both rooms did not seem to function properly, so we could not change the temperature settings. In all fairness, we did not alert the hotel staff to this situation, so they did not have the opportunity to solve the problem.
Verified review

10/10 Exceptional

That was a great place to stay, so comfortable.
Verified review

10/10 Exceptional

The personal it’s really professional and always willing to help also hotel it’s located in a perfect location
Verified review

10/10 Exceptional

Very nice hotel
Verified review

10/10 Exceptional

It’s in a great location close to May restaurants, family gatherings, and nightlife. The property is beautiful and clean. The staff is one of the best if not the best knowledgeable, friendly, and accommodating individuals. The staff is what makes this hotel the best in Merida.
Verified review

10/10 Exceptional

Very friendly staff and excellent amenities! Wonderful stay all around!