6/10 Good
We recently stayed at this property after a long day of driving and were looking forward to a restful night. The facility itself was clean and well-maintained, and the staff we interacted with were courteous and kind.
Unfortunately, our experience was significantly impacted by excessive noise from the room above us. There was loud running, stomping, laughing, and talking that continued until after 2:00 a.m. We contacted the front desk, and while it improved briefly, the noise resumed within about 10 minutes. We were also up early to continue our journey, which made the lack of sleep even more frustrating.
Given the circumstances, we were disappointed that more wasn’t done to ensure a quieter environment for guests. A good night’s rest is a basic expectation, and this situation was not adequately resolved.
David
David, 1-night trip