Verified review
4/10 Fair
Jul 30, 2026
Guests were informed by signs in the elevator that water would be turned off daily due to ongoing renovations. The water was to be turned off from 9 AM to 4 PM. However, in my room, my toilet did not work except one time in the evening and my shower never functioned properly even though it was after 4 PM and/or before 9 AM. The best part about my stay was Robert in the dining area. He was awesome!! I did inform the staff upon checkout about the toilet and shower. I received a verbal apology, but no other considerations. Thankfully, I was able to find the lobby restroom facilities since my toilet malfunctioned in the room. I don’t believe I would choose this hotel again based on this experience. I love Minneapolis, but may have to make other selections for good places to stay and visit family that live there.
Patricia
Patricia, 1-night trip






















