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Caribe Hilton

Photo gallery for Caribe Hilton

On the beach, beach cabanas, sun-loungers, beach umbrellas
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Presidential Room, 2 Bedrooms, Ocean View | View from room

Overview of Caribe Hilton

Caribe Hilton

4.5-star property
4.5-star beachfront resort with spa, near Third Millennium Park

8.0/10 Very good

1,018 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
1 San Geronimo Street, San Juan, 00901

About this area

What's nearby

  • In San Juan Antiguo
  • Condado Beach - 11 min walk
  • Puerto Rico Convention Center - 19 min walk
  • Pan American Pier - 23 min walk
  • Casino del Mar at La Concha Resort - 23 min walk
  • Port of San Juan - 37 min walk
  • Jose Miguel Agrelot Coliseum - 10 min drive
  • Fort Buchanan - 13 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 14 min drive

Restaurants

  • Morton's The Steakhouse - 3 min walk
  • Rosa Mexicano - 4 min walk
  • Pizza e Birra - 11 min walk
  • Melanzana - 11 min walk
  • Los Pinos Cafe 1 - 11 min walk

About this property

Caribe Hilton

At Caribe Hilton, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll only be a five-minute drive from Port of San Juan. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 10 restaurants, and the 2 bars/lounges are great places to grab a cold drink. A poolside bar, a health club and a fitness centre are other highlights at this luxurious resort. The pool and helpful staff get good marks from fellow travellers.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 652 units
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 4 PM until 6 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered on-site self-parking (USD 25 per night; includes in/out privileges)
  • On-site valet parking (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • 10 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Scuba diving
  • Snorkelling
  • Shopping
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Cave exploring nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Zip-lining nearby

Working away

  • 24 meeting rooms
  • Computer station
  • Conference space (65000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1949
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 3 outdoor pools
  • Designer shops on site
  • Full-service spa
  • Hot tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 27-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Caribar – This beachfront cocktail bar specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.
Morton's The Steakhouse – This steakhouse overlooks the ocean. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks – On-site coffee shop. Open daily.
Mojito's – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
The Ice Cream Bar – On-site café. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 75.00 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 45.78 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of USD 32 for adults and USD 18 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Parking

  • Covered self-parking costs USD 25 per night with in/out privileges
  • Valet parking costs USD 32 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Caribe Hilton San Juan Hotel
Caribe Hilton Hotel
Caribe Hilton San Juan
Caribe Hilton
Hilton San Juan
Caribe Hilton San Juan Hotel San Juan
San Juan Caribe Hilton Hotel
Hilton Hotel San Juan
Hilton Hotel Caribe
Caribe Hilton San Juan Resort
Caribe Hilton Resort
Caribe Hilton Resort
Caribe Hilton San Juan
Caribe Hilton Resort San Juan

Frequently asked questions

Does Caribe Hilton offer free cancellation for a full refund?
Yes, Caribe Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Caribe Hilton?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Caribe Hilton?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Caribe Hilton?
Sorry, pets aren't allowed.
Is parking offered on site at Caribe Hilton?
Yes. Self-parking costs USD 25 per night. Valet parking costs USD 32 per day.
What are the check-in and check-out times at Caribe Hilton?
You can check in from 4 PM - 6 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Caribe Hilton?
No, this resort doesn't have a casino, but Sheraton Casino (17-min walk) and Casino del Mar at La Concha Resort (6-min drive) are both nearby.
What is there to do at Caribe Hilton and nearby?
Have fun with on-site activities such as snorkelling, volleyball and scuba-diving and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Caribe Hilton also has 2 bars, a sauna and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Caribe Hilton?
Yes, there are 10 on-site restaurants, featuring al fresco dining, international cuisine and garden views. Nearby restaurants include Morton's The Steakhouse (3-min walk), Rosa Mexicano (4-min walk) and Pizza e Birra (11-min walk).
Does Caribe Hilton have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Caribe Hilton like?
Caribe Hilton is located on the waterfront in San Juan Antiguo, a short 19-minute walk from Puerto Rico Convention Center and 9 minutes' walk from Escambron Beach.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Not what was expected
I was looking for the best of the best for my sons 11th bday. Thought the Hilton would be amazing got a double bed room for the 4 of us. Some reviews scared me but I trusted the brand. I was put in a room with what looked like 2 twin sized beds for 4 people! The room was never dusted in my 5 day stay and there were stains on the bathroom walls with a chipping bathtub. Listen to the reviews don’t waste your money.
Melissa, 4-night family trip
Verified Hotels.com guest review

6/10 Good

SCOTT, 14-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t stay here!
From beginning to end this hotel is the absolute worst! Go anywhere else in Puerto Rico and I hope you have a better vacation than my family experiences in this particular hotel.
Diego, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great family getaway
Great family hotel, friendly, good amenities. Some areas didn’t have enough staff.expensive food & drink. Overall highly recommend.
elizabeth, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing experience, best spot and views of San Juan
Sheila E, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful view
Beautiful hotel and grounds. We had an amazing stay. I had flowers sent to the room for my wife's birthday. The flowers were in the room upon our arrival. The view from our balcony was breathtaking. Housekeeping was great. My only issue was the trash cans in the room were small and there was no place to recycle bottles or paper.
Dawn, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Most of the staff were great but we had a pretty terrible experience. We had no ac for our entire trip and it became almost unbearable. Additionally, we were placed on the 17th floor and the elevators were out for half our trip. Finally, there was a weird smell all throughout the trip. There were a number of other minor issues we had too.
Kevin, 7-night trip with friends
Verified Expedia guest review