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The Westin Harbour Castle, Toronto

4-star hotel with indoor pool, connected to the convention center, near Scotiabank Arena

  • Free WiFi
From
$127

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  • Guest Room
  • Indoor Pool
  • City View
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1 / 68Guest Room
8.8.Fabulous.
  • I booked lake view. And I didn’t get it.

    Mar 25, 2021

  • Over the years, I have spent months staying at this hotel. It's always been very good. I…

    Feb 16, 2021

See all 2,444 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott), Safe Travels (WTTC - Global), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 977 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available

What’s around

  • In Downtown Toronto
  • Scotiabank Arena - 7 min walk
  • Hockey Hall of Fame - 9 min walk
  • Ripley's Aquarium of Canada - 13 min walk
  • CN Tower - 15 min walk
  • Rogers Centre - 15 min walk
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking, Lake View
  • Studio Suite, 1 King Bed, Lake View, Corner
  • Room, 1 King Bed, Non Smoking, Lake View

Location

  • In Downtown Toronto
  • Scotiabank Arena - 7 min walk
  • Hockey Hall of Fame - 9 min walk

What’s around

Landmarks

  • In Downtown Toronto
  • Scotiabank Arena - 7 min walk
  • Hockey Hall of Fame - 9 min walk
  • Ripley's Aquarium of Canada - 13 min walk
  • CN Tower - 15 min walk
  • Rogers Centre - 15 min walk
  • Toronto Eaton Centre - 20 min walk
  • Royal Ontario Museum - 44 min walk
  • The Distillery Historic District - 20 min walk
  • Ontario Science Centre - 7.7 mi / 12.5 km
  • Casa Loma - 8.8 mi / 14.2 km

Getting around

  • Pearson Intl. Airport (YYZ) - 21 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 6 min drive
  • Union Station - 10 min walk
  • Exhibition Station - 6 min drive
  • Danforth Station - 10 min drive
  • Queens Quay Ferry Docks Terminal Stop - 2 min walk
  • Queens Quay West at Harbourfront Centre Stop - 6 min walk
  • Queens Quay West at Rees St Stop - 11 min walk

At a glance

Hotel size

  • This hotel has 977 rooms
  • This hotel is arranged over 45 floors

Arriving/leaving

  • Check-in time 1:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets stay free
  • Restrictions apply*
  • 2 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (CAD 25 per day)
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Basketball on site
  • Playground on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Segway rental/tour nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 32
  • Conference space
  • Conference space size (feet) - 70000
  • Conference space size (meters) - 6503
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1975
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm
  • Wheelchair-width doorways

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch LCD TV
  • Netflix
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mizzen - This restaurant specializes in international cuisine and serves breakfast only. A children's menu is available.

The Chartroom Lounge - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Harbour Coffee Bar - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.

Savoury - This fine-dining restaurant specializes in international cuisine. Reservations are required. Open select days.

Toula - This restaurant serves dinner only. A children's menu is available. Open daily.

Recreation

On Site

  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Tennis on site
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Segway rental/tour nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Harbour Castle
  • Westin Harbour Castle Toronto
  • Toronto Westin
  • Westin Harbor Castle Hotel Toronto
  • Westin Hotel Toronto
  • Westin Toronto
  • Westin Harbour Castle Toronto Hotel
  • The Westin Harbour Castle, Toronto Hotel
  • The Westin Harbour Castle, Toronto Toronto
  • The Westin Harbour Castle, Toronto Hotel Toronto
  • Harbour Castle Westin
  • Harbour Westin Castle
  • Westin Castle
  • Westin Castle Harbour
  • Westin Harbour
  • Westin Harbour Castle
  • Westin Harbour Castle Hotel
  • Westin Harbour Castle Hotel Toronto

Optional extras

Covered self parking costs CAD 25 per day

Rollaway beds are available for CAD 35.0 per day

Breakfast costs between CAD 10 and CAD 20 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Pool access available from 5:00 AM to 11:00 PM.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Westin Harbour Castle, Toronto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 25 per day.
  • Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 11:00 PM.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 40 lbs per pet. Service animals are exempt from fees.
  • You can check in from 1:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. The dining venue will be unavailable from December 1 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Harbour Sixty Steakhouse (4-min walk), Real Sports Bar & Grill (6-min walk), and Lavazza Espression (6-min walk).
  • Practice your swing on the tennis courts. Additional recreation onsite includes basketball and racquetball/squash. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. The Westin Harbour Castle, Toronto also has a 24-hour health club, a sauna, and an arcade, as well as a picnic area and a garden.
8.8.Fabulous.
  • 4.0.Fair

    They could not find my reservation at check-in and there was a lot of confusion and embarrassment claiming Expedia did not send the details to the hotel. They never confirmed my rate at check-in and I was very surprised at check-out. You had to walk down the vehicle on and off ramps to access the parking and I didn’t feel safe. Plus carrying my bags that long distance from the parking to the hotel was a pain. Everything was closed at the hotel including the restaurant due to COVID so you had to order from outside. The bed was definitely heavenly! I really appreciated the direct streaming connection to Netflix and Prime along with free WIFI. The bathroom had some mould in the shower and there was no maid service although I stayed two nights. There is also some need for repairs in the room. I was disappointed because I wanted to upgrade my room to a suite and none were being rented. The ice machine is in a strange location next to the service elevator and cleaning quarters which was kind of creepy. They kept saying at check-out and check-in that I would have had a better experience if I booked directly through their website opposed to a third party source like Expedia. I would have appreciated to know upfront at check in more details about not having maid service etc.. I appreciated the hand sanitizer stations inside of the elevators.

    2 night trip, Dec 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent

    Amazing to stay 2 nights . The room is clean , but housekeeping is only available on request at this moment .

    Linghong, 2 night family trip, Sep 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location and size of rooms. Breakfast is good, a lot of elevators.

    Monica, 1 night trip, Mar 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice property. Well located for my needs. Beautiful view of Lake Ontario. Excellent caring staff. Overall a great experience.

    Jim, 1 night family trip, Mar 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice property. Will return again. Appreciate the view of the lake and airport.

    2 night business trip, Feb 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The best hotel

    I love this hotel i definitely recomend this hotel....is my second time there.

    Sarahi, 1 night family trip, Feb 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staffs are mainly kind and friendly. The landscape was splendid.

    2 night trip, Feb 15, 2020

    Verified Expedia guest review

  • 4.0.Fair

    I love the amenities and the food was great but the staff were rude and not nice. My husband lost his key and the concierge stated he wasn’t on the reservation when he was obviously and she refused to give him a extra one so my husband had to wait till morning to get access & the valet guy taking the ticket was extremely rude to us telling my husband to wait he can do one car at a time .

    Leandrina, 2 night family trip, Feb 15, 2020

    Verified Orbitz guest review

  • 2.0.Poor

    When we arrived, the person at the desk told us that they'd overbooked the rooms and that there was nothing left for us although we'd made this reservation and prepaid. The only reason we got a room was that my dad is a Marriott Titanium member. Otherwise, we would have been on the street. After that, we learned that the parking garage was completely full and we had to park off-site. Clearly a very mismanaged hotel.

    Monica, 1 night family trip, Feb 15, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Everything was very clean and worked perfectly. Great clean bathroom, with perfectly working sink, toilet, and shower. Bed, sheets and comforter were perfect, high thread count sheets and great down comforter View was wonderful. I asked my girlfriend if she'd like to come back here in the summer, and she said "in a second".

    Christopher, 1 night trip, Feb 15, 2020

    Verified Hotels.com guest review

See all 2,444 reviews