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Radisson Hotel Grand Rapids Riverfront

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Exterior
Indoor pool, outdoor pool, pool loungers
Premium bedding, down duvets, desk, blackout curtains
Room, 1 Queen Bed, Non Smoking | Premium bedding, down duvets, desk, blackout curtains
Premium bedding, down duvets, desk, blackout curtains

Overview of Radisson Hotel Grand Rapids Riverfront

Radisson Hotel Grand Rapids Riverfront

3.0 star property
Riverfront hotel in Grand Rapids with outdoor pool and indoor pool

7.2/10 Good

1,020 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
270 Ann Street NW, Grand Rapids, MI, 49504

Room options

About this area

What's nearby

  • On the waterfront
  • Van Andel Arena - 7 min drive

Getting around

  • Gerald R. Ford International Airport (GRR) - 22 min drive
  • Muskegon, MI (MKG-Muskegon County) - 38 min drive
  • Grand Rapids Station - 7 min drive

Restaurants

  • Lucy's Cafe - 17 min walk
  • La Huasteca - 17 min walk
  • Speakez Lounge - 3 min drive
  • Vitale's Italian Restaurant - 4 min drive
  • Monarch's Club - 4 min drive

About this property

Radisson Hotel Grand Rapids Riverfront

Enjoy your visit to Grand Rapids with a stay at Radisson Hotel Grand Rapids Riverfront. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at River Rock Restaurant, which serves American cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a fitness centre and a hot tub. Fellow travellers say good things about the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 162 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre (3200 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Assistive listening devices available
  • Handrails in stairwells
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini fridge
  • Microwave

More

  • Housekeeping (on request)

Special features

Dining

River Rock Restaurant – Overlooking the ocean, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
River Rock Lounge – Overlooking the ocean, this bar specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per stay

Optional extras

  • Breakfast costs between USD 6.99 and USD 49.99 for adults, and USD 6.99 and USD 49.99 for children (approximately)
  • Late checkout can be arranged for an extra charge of USD 50.00 (subject to availability)

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Restaurant

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global) and SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Riverfront Hotel Grand Rapids
Riverfront Hotel
Riverfront Grand Rapids
Riverfront
Grand River Hotel Grand Rapids
Grand River Hotel
Grand River Grand Rapids
The Grand River Hotel
Radisson Rapids Riverfront
Radisson Hotel Grand Rapids Riverfront Hotel
The Grand River Hotel Ascend Hotel Collection
Radisson Hotel Grand Rapids Riverfront Grand Rapids
The Grand River Hotel an Ascend Hotel Collection Member
Radisson Hotel Grand Rapids Riverfront Hotel Grand Rapids

Frequently asked questions

Does Radisson Hotel Grand Rapids Riverfront offer free cancellation for a full refund?
Yes, Radisson Hotel Grand Rapids Riverfront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Radisson Hotel Grand Rapids Riverfront?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Radisson Hotel Grand Rapids Riverfront?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Radisson Hotel Grand Rapids Riverfront?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Radisson Hotel Grand Rapids Riverfront?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Radisson Hotel Grand Rapids Riverfront?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability).
What is there to do at Radisson Hotel Grand Rapids Riverfront and nearby?
Radisson Hotel Grand Rapids Riverfront has an outdoor pool and a hot tub, as well as a fitness centre and a picnic area.
Are there restaurants at or near Radisson Hotel Grand Rapids Riverfront?
Yes, River Rock Restaurant offers al fresco dining, American cuisine and ocean views. Nearby restaurants include Fratelli's Pizza (2 mi), El Sombrero (2.1 mi) and Monarch's Club (2.2 mi).
What's the area around Radisson Hotel Grand Rapids Riverfront like?
Radisson Hotel Grand Rapids Riverfront is located on the waterfront. Popular attractions include DeVos Performance Hall, which is 7 minutes away by car. Travellers say that this hotel is in a good location.

Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.5/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Good

Not impressed.
When I first got there I had to wait 5 min. Because of computer issues. When I got to my room it wasn't the room I booked but we stayed anyway because I don't like to cause problems. When we got back to the room that night it was late and the TV didnt work was not pleased with my stay at all, but had others with me so I didnt want to cause a prove.
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Just Okay
The outlet in the bathroom did not work. No stopper in the sink and the on/off for the shower was next to impossible to pull up or down. You had to slam the bathroom door for it to close all the way.when getting to our room the 2nd night our keys wouldn’t work@10pm.
Lori, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Jason, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Do not stay here!
This was one of the worse places I have stayed. Spots on comforters and even the curtains. Not maintained at all. I will never stay again
Loreta, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Overall disappointed.
This was our second time staying here and it sure has gone downhill. Broken elevators, no safety lock in room, no vending machines, no hotel bar and dirty bathroom. The front desk staff was doing there best to keep up with a very busy night, that was nice.
Amanda, 1-night trip
Verified Hotels.com guest review

6/10 Good

I expected a better quality hotel for the price
Nikia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was ok. A place to sleep.
Check in was good. But when we got our room, the cards didn’t open the door. So had to get new ones. Then the elevator wasn’t working. So we had to climb 5 flights. Then I’m the morning, there was a leak in the bathroom ceiling.
Crystal, 1-night trip
Verified Hotels.com guest review

2/10 Poor

When we got there they had 2 people for checking people in and it took a over 30 minutes to check in the 5 or 6 people in front of us. One Elevator was broken when we arrived and the other one was down most of the evening and we had to use the stairs.
Nicholas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Radisson Past It’s Prime
The overall experience was less than what we expected. Carpets feel in need of cleaning both in rooms and public spaces. One elevator was down and the other in disrepair and dirty. On-site Starbucks was a whole different disaster. Reserved a city view room and were placed on the freeway side with constant traffic. Bathroom fan ran all night. Even with the door closed it was loud. Might be a good place for contractors and construction workers but it wasn’t for us.
1-night trip with friends
Verified Hotels.com guest review