10/10 Exceptional
Very positive experience - would definitely stay here again.
Frank
Frank, 1-night trip
Crowne Plaza Hamburg - City Alster by IHG
Waterfront hotel with restaurant, near Miniatur Wunderland
Choose dates to view prices
Crowne Plaza Hamburg - City Alster offers a blend of luxury and eco-friendliness in Hamburg-Nord. Savor breakfast at The Restaurant, explore the nearby cycling routes, or unwind with dry cleaning/laundry services. Guests praise the helpful staff and can stay connected with free in-room WiFi.
9.0
Wonderful
Popular amenities
- Pet friendly
- Parking available
- Free WiFi
- Restaurant
- Connecting rooms available
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- 24-hour health club
- Self parking
- 24-hour room service
- 9 meeting rooms
- Meeting rooms
- 24-hour front desk
- Front-desk safe
- Snack bar/deli
- Vending machine
Feel at home (6)
- Free cribs/infant beds
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Daily housekeeping
- Laundry facilities
$101 nightly
$108 total
Apr 19 - Apr 20
Total with taxes and fees
Why we love this property
Waterfront wellness
Spa services rejuvenate the senses at this waterfront hotel. The 24-hour health club ensures fitness goals continue even on vacation.
Culinary delights await
A restaurant and bar ensure dining variety at this hotel. Buffet breakfast, private dining, and vegan and vegetarian options cater to diverse tastes.
Work meets waterfront
Located in the city center with waterfront views, this hotel offers nine meeting rooms and laptop workstations. Unwind at the spa or 24-hour health club.
Room options
Showing 8 of 8 rooms
Junior Suite, 1 King Bed
- 377 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Room, 1 King Bed (Alster View)
9.0Wonderful
18 reviews
- Partial lake view
- 226 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Premium Room, 1 King Bed
9.8Exceptional
7 reviews
- 258 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Room, 1 King Bed
9.4Exceptional
55 reviews
- 205 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Room, 2 Twin Beds
9.2Wonderful
22 reviews
- 237 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Standard Room
9.8Exceptional
13 reviews
- 237 sq ft
- 1 bedroom
- Sleeps 2
- 1 Twin Bed
Premium Room, 1 King Bed (Alster View)
- Partial lake view
- 1 bedroom
- Sleeps 2
- 1 King Bed
Family Room, Multiple Beds (Premium)
8.0Very good
3 reviews
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Twin Bunk Bed
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About the neighborhood
Graumannsweg 10, Hamburg, HH, 22087
What's nearby
- Alster Lakes - 3 min walk - 0.3 km
- Hamburger Kunsthalle - 18 min walk - 1.6 km
- Inner Alster Lake - 20 min walk - 1.7 km
- Hamburg City Hall - 4 min drive - 2.4 km
- Jungfernstieg - 4 min drive - 2.4 km
Getting around
- Hamburg Airport (HAM) - 25 min drive
- Hamburg (ZMB-Hamburg Central Train Station) - 18 min walk
- Hamburg Central Station - 18 min walk
- Hamburg Dammtor Station - 29 min walk
- Uhlandstrasse U-Bahn - 8 min walk
- Lohmuhlenstrasse U-Bahn - 11 min walk
- Mundsburg U-Bahn - 12 min walk
Restaurants
- Frau Möller - 8 min walk
- Alsterperle - 10 min walk
- Peter Pane - 6 min walk
- Neumanns Bistro & Weinbar - 8 min walk
- Goldherz - 8 min walk
About this property
Crowne Plaza Hamburg - City Alster by IHG
When you stay at Crowne Plaza Hamburg - City Alster by IHG, you'll be within a 10-minute drive of Miniatur Wunderland and Elbe Philharmonic Hall. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour health club for a workout, you can unwind with a drink at the bar/lounge. Also, Hamburg Cruise Center and St. Pauli Piers are within a short drive. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Uhlandstrasse U-Bahn is 8 minutes and Lohmuhlenstrasse U-Bahn is 11 minutes.
At a glance
Hotel size
- 291 rooms
- Arranged over 7 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: midnight
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets allowed (dogs only)*
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps)
Parking
- Secured covered onsite self parking (EUR 29 per night)
- Wheelchair-accessible parking and van parking on site
- Electric vehicle charging point on site
- Height restrictions apply for onsite parking
- Offsite parking nearby (EUR 29 per night)
- Street parking available
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
- Restaurant
- Bar/lounge
- Private dining
- 24-hour room service
- Snack bar/deli
What to do
- Pool table
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Canoeing nearby
Working away
- 9 meeting rooms
- Conference space (5651 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
Facilities
- 1 building/tower
- Built in 1987
- Safe-deposit box at front desk
- 24-hour health club
- Bicycle parking
- Vegan dining options
- Vegetarian dining options
- Locally-owned & organized tours & activities
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic drinking straws
- Banquet hall
Accessibility
- Elevator
- Elevator door width (inches): 39
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 1 on-site accessible parking spaces
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 39
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
- Stairway handrail height (inches): 39
- Stair-free path to entrance
- Area rugs in room
- Smooth flooring in public areas
- Hardwood flooring in room
Room amenities
Be entertained
- 42-inch TV
- Satellite TV channels
Home comfort
- Air conditioning (climate-controlled)
- Coffee/tea maker
- Electric kettle
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Blackout drapes/curtains
- Soundproofed rooms
- Free crib/infant bed
- Bed sheets provided
Freshen up
- Private bathroom
- Soap and shampoo
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi (speed of 50+ Mbps)
- Phone
- Desk chair
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Energy-saving switches
- Water-efficient toilets only
Special features
Dining
Onsite venue - This buffet restaurant serves breakfast only.
The Plaza - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 28.50 per person
- Late check-out can be arranged for an extra charge (subject to availability)
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
- Covered self parking costs EUR 29 per night
- Parking is available nearby and costs EUR 29 per night
- Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Alster
Crowne Plaza Alster Hotel
Crowne Plaza Alster Hotel Hamburg City
Crowne Plaza Hamburg City
Crowne Plaza Hamburg City Alster
Hamburg City Alster
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza
Crowne Plaza Hamburg City Alster Hotel
Frequently asked questions
Does Crowne Plaza Hamburg - City Alster by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Hamburg - City Alster by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Hamburg - City Alster by IHG?
Yes, dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Crowne Plaza Hamburg - City Alster by IHG?
Yes. Self parking costs EUR 29 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Crowne Plaza Hamburg - City Alster by IHG?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Crowne Plaza Hamburg - City Alster by IHG?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
What is there to do at Crowne Plaza Hamburg - City Alster by IHG and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Crowne Plaza Hamburg - City Alster by IHG also has a 24-hour health club.
Are there restaurants at or near Crowne Plaza Hamburg - City Alster by IHG?
Yes, there's an onsite restaurant.
What's the area around Crowne Plaza Hamburg - City Alster by IHG like?
Crowne Plaza Hamburg - City Alster by IHG is located on the waterfront in Hamburg-Nord, a short 8-minute walk from Uhlandstrasse U-Bahn and 6 minutes' walk from Alster Lakes.
Have a question?
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Crowne Plaza Hamburg - City Alster by IHG Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Location
9.0
Staff & service
9.0
Property conditions & facilities
What guests liked
- Breakfast was great with a huge selection of food and drink, and was often described as fabulous and delicious. (13 reviews)
From real guest reviews summarized by AI.Popular mentions
BreakfastService staffRoom10/10 Exceptional
Everything was amazing. The rooms were clean and spacious. The service and the location was really good as well.
sevde
sevde, 2-night trip
10/10 Exceptional
This hotel is wonderful, with stunning views of the lake. The breakfast is huge, delicious and the service is fantastic.
Robin Robert Simon
Robin Robert Simon, 2-night trip
10/10 Exceptional
Very efficient and helpful staff, excellent room, handy location.
Carol
Carol, 4-night trip
10/10 Exceptional
From check in to accomodation and breakfast was wonderful, plentiful of selections.
Carmelo A
Carmelo A, 2-night trip
8/10 Very good
Clean and standard room - nothing special. Good and comfy beds.
Average breakfast.
Brian
Brian, 2-night trip
10/10 Exceptional
Comfortable, clean, quiet, and friendly staff
Sarah
Sarah, 1-night trip
10/10 Exceptional
🌟🌟🌟🌟🌟
Farah
Farah, 2-night trip
10/10 Exceptional
1 night in Hamburg
Concierge and bartenders were very helpful and friendly. Beautiful clean hotel with a very lovely sauna.
Tonya
Tonya, 1-night trip
10/10 Exceptional
Great place to stay
Very nice hotel in a quiet neighborhood near the Alster. Walking distance from the main station, we traveled by train, so that was great.
The breakfast buffet was fabulous, and the staff super friendly.
Carl
Carl, 2-night trip
10/10 Exceptional
clean, great staff and food
Jasmina
Jasmina, 1-night trip
10/10 Exceptional
All was excellent
Simon
Simon, 5-night trip
10/10 Exceptional
I really enjoyed my stay here and the rooms were perfetly comfortable and with great designs. I'm definitely planning to stay here again next time I'm in Hamburg.
Laerke
Laerke, 1-night trip
10/10 Exceptional
Very nice hotel.
Powen
Powen, 2-night trip
10/10 Exceptional
Holiday
Great location next to Alister Lake
Christopher
Christopher, 2-night trip
10/10 Exceptional
We stayed for 5 nights in this hotel and were very impressed with its cleanliness and general condition. The King size room with a lake view was ideal for our stay. Sufficient space and amenities within the room. The hotels great location is very convenient for exploring Hamburg within walking distance to the central station and also close to bus and MRT stops. The nearby lake is great for walking or cycling around. We didn't eat within the hotel as there are many good options nearby and also a well stocked supermarket
Adrian
Adrian, 5-night trip
10/10 Exceptional
It's a nice hotel in a quiet area of Hamburg.
LUIGI
LUIGI, 1-night trip
10/10 Exceptional
Nice hotel in the center of Hamburg. The property is new, very clean and is in a great location. We greatly enjoyed our stay.
Tatyana
Tatyana, 2-night trip
10/10 Exceptional
Very clean hotel. Room was great and sauna area was very nice! Good location.
Courtney
Courtney, 2-night trip
10/10 Exceptional
So nice
Bettina
Bettina, 2-night trip
10/10 Exceptional
The hotel is very comfortable, conveniently located within short 10 min walk of the U Bahn, and in a upscale walkable safe neighborhood. Service is very good. It was very busy when we visited in October, we had to wait to be seated at breakfast. They suggest „less crowded“ times, but seemed to be the same regardless. Exercise room has dumbbells, weight machine, elliptical and treadmill. All in excellent condition, but also popular. Overall, it’s a very good choice, just be prepared for the crowds. We would stay there again.
Ulrich
Ulrich, 2-night trip
10/10 Exceptional
Everything was great ! Workers are helpful and so nice would definitely stay here again if I come back
Tracy
Tracy, 5-night trip
8/10 Very good
.
Ulrich
Ulrich, 1-night trip
10/10 Exceptional
Staff and hotel were excellent. Food was great. The rooms are very clean. Only downside was there is a lot of construction going on in the area surrounding the hotel making getting to the city harder
Bradley
Bradley, 4-night trip
10/10 Exceptional
Excellent, we will back next time
Bill
Bill, 1-night trip