Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Grand Hyatt New York

4-star4 stars
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017, United States of America, 800-246-8357

4-star hotel with restaurant, connected to a shopping center, near Chrysler Building
  • Free WiFi
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Restrictions related to your trip

New York may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

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This property is closed from March 22 2020 to December 31 2020 (dates subject to change).
The property will be renovating from March 23 2020 to December 31 2020 (completion date subject to change). The following areas are affected:
  • Lobby
  • Meeting facilities
  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Popular amenities

  • Parking available
  • Parking available
  • Free WiFi
  • Free WiFi
  • Gym
  • Gym
  • Non-smoking
  • Non-smoking
  • Air Conditioning
  • Air Conditioning

Main amenities

  • 1298 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Spa services
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Free WiFi

What’s around

  • In Midtown
  • Chrysler Building - 1 min walk
  • Grand Central Terminal - 2 min walk
  • 5th Avenue - 4 min walk
  • Bryant Park - 10 min walk
  • United Nations Headquarters - 10 min walk
  • Times Square - 12 min walk
  • St. Patrick's Cathedral - 13 min walk
  • Madame Tussauds Wax Museum - 13 min walk
  • Rockefeller Center - 14 min walk
  • Empire State Building - 15 min walk
More about the area
7.8Good3401See all 3,401 Hotels.com reviews
  • Clean and attentive with easy access to the Metro. We stayed during Xmas Vacation and had…Jul 9, 2020
  • Showers would not drain and we found black mold growing on the bathroom walls. The staff…Mar 14, 2020

Grand Hyatt New York

More Info: 866-539-0031

  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Room, 1 Queen Bed
  • Grand Suite, City View
  • Deluxe Room, 2 Double Beds
  • Room, 2 Double Beds, City View
  • Room, 1 King Bed, City View
  • Room, 1 King Bed, Accessible (Shower)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 Queen Bed, Accessible, Bathtub
  • Suite, Corner
  • Junior Suite
  • Premium Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Presidential Suite
  • Luxury Suite, 2 Bedrooms, City View

More great choices

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What’s around Grand Hyatt New York

Landmarks

  • In Midtown
  • Chrysler Building - 1 min walk
  • Grand Central Terminal - 2 min walk
  • 5th Avenue - 4 min walk
  • Bryant Park - 10 min walk
  • United Nations Headquarters - 10 min walk
  • Times Square - 12 min walk
  • St. Patrick's Cathedral - 13 min walk

Getting around

  • LaGuardia Airport (LGA) - 23 min drive
  • John F. Kennedy Intl. Airport (JFK) - 35 min drive
  • Liberty Intl. Airport (EWR) - 34 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 7 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • Grand Central - 42 St. Station - 6 min walk
  • New York W 32nd St. Station - 18 min walk
  • New York Penn Station - 25 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • 33 St. Station (Park Av. S) - 11 min walk
  • 42 St. - Bryant Pk. Station - 11 min walk
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At a glance

Key facts

Hotel size

  • This hotel has 1,298 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • New York may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking* on site
Grand Hyatt New YorkCheck location

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Spa services on site
  • Hiking/biking trails nearby
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 26
  • Conference space
  • Conference space size (feet) - 18370
  • Conference space size (meters) - 1707
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 50-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Also popular with travelers from the USA

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Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

New York Central - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Grand Hyatt New York’s small print

Also known as

  • Grand Hyatt New York
  • Hyatt New York City
  • New York City Grand Hyatt Hotel
  • New York City Hyatt
  • New York Hyatt
  • Grand Hyatt Hotel
  • Grand Hyatt
  • Grand Hyatt New York Hotel
  • Grand Hyatt New York New York
  • Grand Hyatt New York Hotel New York
  • Grand Hyatt New York Hotel
  • Hyatt New York Grand
  • New York Grand Hyatt
  • Grand Hotel Hyatt New York
  • Grand Hyatt Hotel New York
  • Grand Hyatt New York City
  • Hotel Hyatt New York
  • Hyatt Hotel New York City

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 100.00 per night

  • Resort fee (September 01 - February 28): USD 34.43 per accommodation, per night

Resort fee inclusions:

  • Newspaper
  • Phone calls (may be limited)
  • Additional inclusions

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs USD 80 per night

Rollaway beds are available for USD 40.0 per night

Breakfast costs between USD 14.00 and USD 50.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hyatt New York

  • Does Grand Hyatt New York offer free cancellation for a full refund?
    Yes, Grand Hyatt New York does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Grand Hyatt New York currently open?
    This property is closed from March 22 2020 to December 31 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Grand Hyatt New York?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Hyatt New York?
    Yes. Valet parking costs USD 80 per night.
  • Are pets allowed at Grand Hyatt New York?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Grand Hyatt New York?
    You can check in from 4 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Grand Hyatt New York?
    Yes, there's an onsite restaurant, New York Central. Nearby restaurants include Peter Dillon's (3-min walk), Momosan Ramen & Sake (3-min walk), and Sinigual (3-min walk).
  • Is there an onsite casino at Grand Hyatt New York?
    No, this hotel doesn't have a casino, but Resorts World Casino (18-min drive) is nearby.

Recent reviews

Good 7.8 From 3,401 reviews

Very Good 8.0
Very modern and clean. Water did not drain during shower.’
Mar 7, 2020Verified Expedia guest review
us1 night family trip
Exceptional 10.0
Very friendly staff...quick, easy check in/check out. Unbeatable location. No reason to stay elsewhere.
Mar 7, 2020Verified Expedia guest review
us1 night trip
Fair 4.0
Only positive things are great location and nice employees at front desk & throughout hotel. Main problem is that rooms are poorly maintained and POORLY cleaned. Our room’s bathroom had visibly dirty floor on arrival, the carpet was never vacuumed before nor during our stay, the surfaces were not completely wiped/cleaned during stay, despite current spread of coronavirus. Very disappointing and will not return tho have stayed here several times over past decade because of its excellent location.
Mar 6, 2020Verified Expedia guest review
GSR, us2 night romance trip
Good 6.0
Long check-in and check-out
Check-in and check-out was a nightmare. There was a long line for both and check-in took 40+ minutes. I booked on-line and paid in advance, but there was also a nightly fee charged that wasn't expecting. Other than that, the room and location were both good.
Dec 26, 2019Verified Hotels.com guest review
Aaron, us1 night business trip
Good 6.0
Location is good. Facilities are old and not in good shape. No buffet in the morning, no decent place to have a coffee. Poorly designed and operated.
Feb 23, 2020Verified Orbitz guest review
us4 night romance trip
Exceptional 10.0
The hotel was in a great location and service was excellent.
Feb 28, 2020Verified Hotels.com guest review
Keith, us3 night trip with friends
Exceptional 10.0
Great location, friendly staff. Quiet and clean rooms
Feb 28, 2020Verified Expedia guest review
us3 night romance trip
Exceptional 10.0
Staff is friendly and helpful. Hotel was clean and had great security.
Feb 28, 2020Verified Expedia guest review
us1 night family trip
Poor 2.0
Overcharged
I was overcharged by the hotel versus the quote given by hotels.com
Feb 26, 2020Verified Hotels.com guest review
chester, us2 night trip with friends
Exceptional 10.0
Perfect location with modernized rooms and quality restaurant and 24 hour amenities
Feb 29, 2020Verified Expedia guest review
us1 night trip with friends
See all reviews

Grand Hyatt New York