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Bambu Resort

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2 outdoor pools
2 outdoor pools
2 outdoor pools
Single Room, 1 King Bed, Non Smoking | Select Comfort beds, desk, laptop workspace, free WiFi
Single Room, 1 King Bed, Non Smoking | Select Comfort beds, desk, laptop workspace, free WiFi

Overview of Bambu Resort

Bambu Resort

3.0 star property
3-star hotel in Mazatenango with 2 outdoor pools and restaurant

6.4/10 Good

38 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
Map
Km. 159.5, Circunvalacion Mazatenango, Mazatenango, Suchitepequez

Room options

About this area

Getting around

  • Retalhuleu (RER) - 59 min drive
  • Quetzaltenango (AAZ-Los Altos) - 160 min drive
  • Guatemala City (GUA-La Aurora Intl.) - 65.1 miles/104.7 km

Restaurants

  • Buzios - 16 min walk
  • La Toscana Italiano66 - 18 min walk
  • Los Guachitos - 19 min walk
  • Domino's Pizza - 19 min walk
  • Domino's Pizza - 19 min walk

About this property

Bambu Resort

Enjoy your visit to Mazatenango with a stay at Bambu Resort. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant.

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Playground

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • Built in 2000
  • 2 outdoor pools
  • Hot tub

Accessibility

  • Wheelchair-accessible registration desk
  • No lift (single-level property)
  • Upper floors accessible by stairs only

Languages

  • Spanish

Room amenities

Be entertained

  • 55-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Selected Comfort mattress
  • Bed sheets provided

What to enjoy

  • Heated floors

Freshen up

  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

On-site venue – This diner specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of USD 8 for adults and USD 9 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Also known as

Bambu Resort Hotel
Bambu Resort Mazatenango
Bambu Resort Hotel Mazatenango

Frequently asked questions

Does Bambu Resort offer free cancellation for a full refund?
Yes, Bambu Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Bambu Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Bambu Resort?
Yes, there are 2 outdoor pools.
Are pets allowed at Bambu Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Bambu Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Bambu Resort?
You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Contactless check-out is available.
What is there to do at Bambu Resort and nearby?
Bambu Resort has 2 outdoor pools and a hot tub.
Are there restaurants at or near Bambu Resort?
Yes, there's an on-site restaurant that offers local cuisine.

Overall score and ratings

6.4

Good

7.8/10

Cleanliness

7.1/10

Staff & service

6.3/10

Amenities

6.7/10

Property conditions & facilities

6.0/10

Eco-friendliness

2/10 Poor

Ashley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary Jo, 5-night trip
Verified Expedia guest review

8/10 Very good

Staff is nice and helpful. They don’t sell alcoholic beverages
Caroline, 1-night family trip
Verified Expedia guest review

2/10 Poor

Cesar, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were very friendly and helpful
Edgar, 14-night family trip
Verified Expedia guest review

2/10 Poor

Bad odor n the room and a lot insects too and I had an emergency and I wanted to cancel my 2 day I was going to stayed thr but they make a big deal and I didn’t got a refund back
Nancy, 2-night family trip
Verified CheapTickets guest review

6/10 Good

If there's an option I'll take that!
Douglas, 2-night romance trip
Verified Expedia guest review

8/10 Very good

For me it is an Ok hotel, the "resort" seems that it is a bit overstated. But is an ok hotel. The rooms are clean, the airconditioning kind of new (room 134) a well-equiped bathroom that works and a huge bed, which was very comfortable. I would invest in pillows though. Great pool if you have kids. Alcohol is not permitted in the premisses.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved the water slide; our son spent hours on it. The beds were very comfortable. Our second floor room had nice view of the gardens. Parking was close and convenient. Check in and out were very fast. Great hotel for the price.
Nicolasa, 2-night family trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review