Aurora Oriental Hotel offers a great location, putting you within just a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a steam room.
Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
Ngoc Son Temple - 5 min walk - 0.5 km
Hanoi Old Town Night Market - 7 min walk - 0.6 km
Hanoi Opera House - 8 min walk - 0.7 km
Getting around
Noi Bai Intl. Airport (HAN) - 41 min drive
Hanoi Long Bien Station - 9 min drive
Hanoi Gia Lam Station - 15 min drive
Hanoi Railway Station - 27 min walk
Airport shuttle (surcharge)
Restaurants
Phở Thìn Bờ Hồ - 4 min walk
Authentic Hotel - 1 min walk
Bự Bánh Mì - 1 min walk
Hải Sản Tươi Sống - 2 min walk
Hoa 10 giờ Floral & Book Café - 5 min walk
About this property
Aurora Oriental Hotel
Aurora Oriental Hotel offers a great location, putting you within just a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a steam room.
At a glance
DONE
Hotel size
52 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Free daily reception
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fireplace in lobby
An indoor pool
Full-service spa
Steam room
Accessibility
Elevator
Elevator door width (inches): 59
Wheelchair-accessible path to elevator
Accessible airport shuttle
Room amenities
Be entertained
Smart television
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Turndown service
Bed sheets provided
What to enjoy
Fireplace
Individually decorated
Freshen up
Bathtub or shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Electrical adapters/chargers
Food and drink
Meal delivery service
Free bottled water
More
Housekeeping on request
In-room safe
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Shiki Onsen - Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 500000 per vehicle (one-way, maximum occupancy 3)
Renovations and closures
This property is closed from March 31 2026 to January 1 2027 (dates subject to change).
Children & extra beds
Airport shuttle for children between the ages of 15 and 16 costs VND 500000 (one-way)
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Aurora Oriental Hotel Hotel
Aurora Oriental Hotel Hanoi
Aurora Oriental Hotel Hotel Hanoi
Frequently asked questions
Is Aurora Oriental Hotel currently open?
This property is closed from March 31 2026 to January 1 2027 (dates subject to change).
Is there a pool at Aurora Oriental Hotel?
Yes, there's an indoor pool.
Are pets allowed at Aurora Oriental Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Aurora Oriental Hotel?
Sorry, there's no onsite parking at Aurora Oriental Hotel.
Is airport shuttle service offered by Aurora Oriental Hotel?
Yes, an airport shuttle is available. The charge is VND 500000 per vehicle one-way.
What are the check-in and check-out times at Aurora Oriental Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 AM. Check-out time is noon.
What is there to do at Aurora Oriental Hotel and nearby?
Aurora Oriental Hotel has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Aurora Oriental Hotel?
Yes, there's an onsite restaurant.
What's the area around Aurora Oriental Hotel like?
Aurora Oriental Hotel is in Old Quarter, a short 5-minute walk from Hoan Kiem Lake and 9 minutes' walk from Hanoi Old Town Night Market.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.6
Amenities
9.6
Staff & service
9.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 11, 2025
Great location, value, rooms, and excellent & helpful staff.
Sean
Sean, 2-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Great place super central
Ben
Ben, 2-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Staff were exceptionally lovely, very knowledgeable and helpful at all times.
Kim
Kim, 2-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Great friendly and helpful staff
Simon Mathew
Simon Mathew, 3-night trip
Verified
10/10 Exceptional
Jan 28, 2026
I’d give more than 5 if I could! The staff went above and beyond - I left my jacket at a hair salon and the hotel staff called the salon and arranged it to be brought back to the hotel before our flight (all within 15 minutes). Aside from the amazing staff, the family rooms were a perfect blend of privacy and closeness. The rooms were well cleaned and maintained. Will definitely book again when we revisit Hanoi
Jackson
Jackson, 4-night trip
Verified
10/10 Exceptional
Nov 6, 2025
Quiet inside, no fitness center. Very good breakfast, staff were very professional, helpful, and pleasant
Rosemary
Rosemary, 3-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Our room was great, it was very clean, and nicely decorated. The staff were amazing... so helpful and friendly and easy to communicate with . This hotel is in such a great spot, very close to lake and busy market streets but is quieter and easier to get to than many others .
Jennifer
Jennifer, 4-night trip
Verified
10/10 Exceptional
Aug 31, 2025
Lovely staff, great location. Centrally located. Nice outlook and new rooms
Madeleine
Madeleine, 3-night trip
Verified
10/10 Exceptional
Jul 7, 2025
This is the ideal location for exploring Ha Noi . The staff was very accommodating.
Aara
Aara, 4-night trip
Verified
10/10 Exceptional
Sep 24, 2025
This hotel is a great fit for me. Its right by everything and mean everything. I would recommend this hotel to family and friends. The markets, the lake, the red bridge and restaurants all within walking distance. I will be booking here again.
Sharon
Sharon, 4-night trip
Verified
10/10 Exceptional
Jul 5, 2025
Newly built hotel and it was a comfortable stay! Amenities were available and the location’s near the lake.
Zhirou
Zhirou, 2-night trip
Verified
10/10 Exceptional
Jun 4, 2025
Lovely staff and really beautiful rooms and facilities. Top place! Local restaurant and relax facilities are fantastic
vinay
vinay, 1-night trip
Verified
4/10 Fair
Jan 6, 2026
Room is outdated, bathroom with glass walls can be seen through, no privacy, and I had two rooms as family unit. shower with tub it was hard to use. The hotel is over rated, as 4 and 1/2 stars. Breakfast was not good. Need more selection. Staff were excellent and helpful.
natalie
natalie, 1-night trip
Verified
10/10 Exceptional
Apr 25, 2025
Very friendly and committed staff, all well speaking english.
The hotel is in shortest walking distance to the lake and lots of shops and restaurants, but quiet for sleeping at night.
Bathrooms are clean and well equipped.
Breakfast was lovely.
Andreas
Andreas, 1-night trip
Verified
10/10 Exceptional
May 27, 2025
Loved it Loved it Loved it!
The staff was absolutely the best, they went above and beyond on every detail, WE LOVED staying at this hotel, rooms were spacious, everything was new and squeaky clean, the breakfast food was top notch, and again, the staff... OMG they were all so lovely and attentive. I would recommend this place for ever!
DE
DE, 5-night trip
Verified
10/10 Exceptional
Apr 21, 2025
Best bed we have ever slept in and we have travelled the world. Back door leads straight onto the lake, big thank you to the young concierge for showing us. Pool and jacuzzi in basement a great plus. This is a new hotel with exceptional young staff, nothing was to much. Planning on returning next April with sons, can’t wait to return.
Nigel
Nigel, 4-night trip
Verified
10/10 Exceptional
Apr 17, 2025
They were quite accommodating. The location is minutes away from where you want to be. The facilities are beautiful and the accents and details in the lobby are tasteful. I liked the paintings. Very fun. Good vibes. Staff speaks English.
Erik
Erik, 2-night trip
Verified
6/10 Good
Dec 14, 2025
This hotel will be demolished next month, in January 2026. The government used Imminent Domain to take over a section of Lakeside property to create a community area.
So, it doesn't really matter what I think about this hotel. It was a good place to stay in a variety of ways, but the deal breaker for me was that they refused to give my travel partner and I two room keys. Therefore, every time we went out separately, one of us had to be escorted back to our 10th floor room. The bedroom door of the suite locked when closed and required a key to open, then would beep madly every time it opened. That's disturbing to the person sleeping in the other room. And I got locked out one time in my towel and had to call the desk for help.
The shower was utterly translucent. It was supposed to be slightly fogged, but once wet, there was no privacy at all. The toilet was the usual glass walls, also. Why do we want our throne on display?
The breakfast was mediocre, the dinner was just plain bad. I think the pho broth was plain water!
The staff was excellent. The location was great!
Rebekah
Rebekah, 2-night trip
Verified
6/10 Good
Jan 25, 2026
Interior and furniture are very basic people are friendly
ohoud
ohoud, 1-night trip
Verified
10/10 Exceptional
Sep 19, 2025
Best hotel !!
Mor
Mor, 1-night trip
Verified
10/10 Exceptional
Apr 15, 2025
Fantastic service and rooms- just opened
Johan
Johan, 4-night trip
Verified
10/10 Exceptional
Jun 13, 2025
Lovely newly renovated hotel.
Justin
Justin, 3-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Serviceminded personal.
Camilla
Camilla, 1-night trip
Verified
6/10 Good
Aug 30, 2025
We found the room very noisy at night and the linen all had an awful smell
Kristin
Kristin, 1-night trip
Verified
4/10 Fair
Oct 24, 2025
We felt this hotel was falsely advertised. We paid over AUD 400 per night (supposedly at a 75% discount on Wotif), expecting a genuine 5-star experience, but it did not come close. The construction quality is poor, and the bathroom setup is both awkward and unsafe — the shower is inside a wobbly, unsecured bathtub. Breakfast was very limited, coffee wasn’t included, and the baby high chair was broken. The TV offered no English channels or smart functionality, so no Netflix or streaming, and our room overlooked construction sites and backyards, which added to the disappointment. Cleanliness was another major issue: we found a lizard in the room and a bug in our daughter’s bed. The bed was lumpy, the hotel noisy at night, and a sign asked guests not to flush toilet paper — unacceptable for a property claiming 5 stars. We left after one night of a three-night stay; while they refunded one night, they also asked us not to post a review. We moved to another hotel that was half the price and ten times better in every way. I strongly recommend looking elsewhere.