Take in the views from the rooftop terrace when you stay at Riad Hanael Garden & Spa. You can indulge in deep-tissue massages or facials, then grab a bite to eat at the coffee shop/cafe. Other highlights include a seasonal outdoor pool and a garden.
Take in the views from the rooftop terrace when you stay at Riad Hanael Garden & Spa. You can indulge in deep-tissue massages or facials, then grab a bite to eat at the coffee shop/cafe. Other highlights include a seasonal outdoor pool and a garden.
At a glance
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Hotel size
12 rooms
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Arriving/Leaving
Check-in start time: 11:00 AM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
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Special check-in instructions
This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free offsite parking within 1640 ft
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Transfers
Airport pickup on request (available 24 hours)*
Bus station shuttle*
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Offsite
Shopping center shuttle*
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Other information
Designated smoking areas
Property amenities
Food and drink
Free local cuisine breakfast each morning 8:30 AM–10:00 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Communal living room
Seasonal outdoor pool
Spa services
Massage/treatment rooms
Outdoor furniture
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Tile flooring in room
Room amenities
Be entertained
50-cm flat-screen TV
Cable TV channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Printer
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and facials.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.23 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 25 per vehicle. Maximum occupancy 8
Bus station shuttle service is offered for an extra charge
Shopping center shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
The seasonal pool is open from April 30 to October 31
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts cash.
Also known as
Riad Hanael Garden & Spa Fès
Riad Hanael Garden & Spa Riad
Riad Hanael Garden & Spa Riad Fès
Frequently asked questions
Is there a pool at Riad Hanael Garden & Spa?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Riad Hanael Garden & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riad Hanael Garden & Spa?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Riad Hanael Garden & Spa?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 25 per vehicle.
What are the check-in and check-out times at Riad Hanael Garden & Spa?
Check-in start time: 11:00 AM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Riad Hanael Garden & Spa and nearby?
Riad Hanael Garden & Spa has a seasonal outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Riad Hanael Garden & Spa?
Yes, there's an onsite restaurant.
What's the area around Riad Hanael Garden & Spa like?
Riad Hanael Garden & Spa is in Fes El Bali, a short 2-minute walk from Chouara Tannery and 3 minutes' walk from Saffarin Madrasa.
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Reviews
Riad Hanael Garden & Spa Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Amenities
10
Staff & service
10
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Nov 6, 2025
Excellent newly renovated Riad. Great location, beautifully done and personal touch of the owner.
Raneet
Raneet, 3-night trip
Verified
10/10 Exceptional
May 24, 2025
Phenomenal experience, extremely professional hospitality staffs, service from genuine heart, clean facilities, and most of all the aesthetic of the hotel is breath taking.
There's no reason to not stay in this hotel. it's in old medina but still close from the entrance no problem at all even if you have heavy luggages.
Since it's near to the historical tannery and artisans but smell of tannery never reaches to the hotel so no worries at all. panoramic view of the terrace is also amazing. I am most definitely willing to visit this riad again, highly recommend it to others too.