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Crowne Plaza Niagara Falls NY Riverside by IHG

3.5 star property
Riverfront hotel with indoor pool, near Fashion Outlets of Niagara Falls

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Photo gallery for Crowne Plaza Niagara Falls NY Riverside by IHG

Dine al fresco with a view of the water from this outdoor dining area, shaded by a pergola and surrounded by a railing.
Formal events are hosted in this elegant banquet hall with round tables, white flowers, and a stunning view of the water.
Cozy up by the fireplace in this inviting living room, featuring comfortable seating and a well-stocked bookshelf.
Experience the Niagara Riverside Resort's inviting outdoor patio area with a wooden deck and string lights.
Relax in a spacious, open-plan living area with a high ceiling and comfortable seating, featuring a fireplace and a well-stocked bookshelf.
When you stay at Crowne Plaza Niagara Falls NY Riverside by IHG, you'll be within a 10-minute drive of Niagara Falls State Park and Seneca Niagara Resort & Casino. Guests can take a dip in the indoor pool or grab a bite to eat at Bella Vista Ristorante, which serves breakfast, lunch and dinner. A fitness centre and a bar/lounge are other highlights. Fellow travellers say great things about the helpful staff and restaurant.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour business centre
  • Business centre
  • 4 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Computer station

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is $159
$198 total
includes taxes & fees
21 Jul - 22 Jul

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, River View

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Premium Room, 1 King Bed, River View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 47.4 sq m
  • Sleeps 8
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, River View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, River View

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, River View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from room

Seneca Niagara Resort & Casino

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 3,443 reviews
Seneca Niagara Resort & Casino
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About the area

Map
7001 Buffalo Avenue, Niagara Falls, NY, 14304

What's nearby

  • Fashion Outlets of Niagara Falls - 3 min drive - 3.3 km
  • Seneca Niagara Resort & Casino - 8 min drive - 8.3 km
  • Rainbow Bridge - 8 min drive - 9.0 km
  • American Falls - 9 min drive - 9.0 km
  • Cave of the Winds - 9 min drive - 9.0 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 35 min drive
  • Niagara Falls Station - 14 min drive
  • Niagara Falls Station - 14 min drive
  • Niagara Falls Station - 17 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬5 min drive
  • ‪Panera Bread - ‬4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside by IHG

When you stay at Crowne Plaza Niagara Falls NY Riverside by IHG, you'll be within a 10-minute drive of Niagara Falls State Park and Seneca Niagara Resort & Casino. Guests can take a dip in the indoor pool or grab a bite to eat at Bella Vista Ristorante, which serves breakfast, lunch and dinner. A fitness centre and a bar/lounge are other highlights. Fellow travellers say great things about the helpful staff and restaurant.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 141 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • On-site self-parking (USD 10.00 per night)
    • On-site extended parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Fishing nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space (8673 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 183
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 106
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 84
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bella Vista Ristorante – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • 9 per cent destination fee will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 9 to 18 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Self-parking costs USD 10.00 per night
  • Extended parking is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Union Pay
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Four Points Niagara Falls New York
Four Points Sheraton Hotel Niagara Falls New York
Four Points Sheraton Niagara Falls New York
Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Hotel Four Points by Sheraton Niagara Falls Niagara Falls
Niagara Falls Four Points by Sheraton Niagara Falls Hotel
Hotel Four Points by Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Niagara Falls
Four Points Sheraton
Four Points Sheraton Hotel
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside by IHG Hotel
Crowne Plaza Niagara Falls NY Riverside an IHG Hotel
Crowne Plaza Niagara Falls NY Riverside by IHG Niagara Falls

Frequently asked questions

Is there a pool at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes. Self-parking costs USD 10.00 per night.

What are the check-in and check-out times at Crowne Plaza Niagara Falls NY Riverside by IHG?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Crowne Plaza Niagara Falls NY Riverside by IHG?

No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (7-min drive) and Casino Niagara (10-min drive) are both nearby.

What is there to do at Crowne Plaza Niagara Falls NY Riverside by IHG and nearby?

Have fun with activities such as cycling, fishing and hiking, and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.

Are there restaurants at or near Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, there's an on-site restaurant, Bella Vista Ristorante.

What's the area around Crowne Plaza Niagara Falls NY Riverside by IHG like?

Crowne Plaza Niagara Falls NY Riverside by IHG is located by the river. Popular attractions include Niagara Falls State Park, which is 6 minutes away by car. Travellers say that this hotel is in a good location.

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Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Bed
River
Restaurant
Bathroom
Breakfast
Children
Location

Reviews

10/10

This hotel was excellent the beds were comfy and very friendly staff. I would recommend this hotel absolutely.
2-night trip

6/10

The hotel is decent enough
2-night trip

10/10

The hotel was clean, the view was great. The restaurant had great food and LIVE MUSIC! The mattress was a bit old and springy, but far from the worst. And one of the elevators was out of service which made going up and down to the 6th floor take a while. Short drive to the Maid of the Mist. Overall great stay.
2-night trip

8/10

The property is a decent property but the carpet need to be replaced in the rooms and there was only one elevator working.
1-night trip

10/10

Great room, great view, great food, great service
1-night trip

10/10

Great location.
1-night trip

10/10

The staff was amazing!!! Highly recommend!!!
1-night trip

10/10

Very nice hotel, room with Jacuzzi was excellent. Wife liked breakfast.overall would recommend
4-night trip

10/10

My stay was great. Easy to check in and out and great customer service. Will visit again!
1-night trip

8/10

The view of the river was nice and access to it too. Area location to freeways and Canada was convenient too
4-night trip

10/10

Staff was good l!
2-night trip

10/10

Loved every bit of my stay. Highly recommend
1-night trip

6/10

Only 1 working elevator. Hate the parking charges as well. Just charge me once instead of all the add ons
1-night trip

8/10

Clean place and peaceful. Only 15 min from Niagara Falls.
1-night trip

10/10

Room was clean, beautiful view, friendly staff, loved the giant shower and tub in our room
1-night trip

6/10

The stay overall was good. Sad that we couldn’t get a room overlooking the river. I think there was party or something because it was super loud at night. Breakfast was not that good and overpriced.
1-night trip

10/10

The river view room was beautiful! The staff was extremely friendly and very helpful with local restaurant recommendations.
1-night trip

10/10

We were pleasantly surprised when walking through the front doors of this property. It felt fresh and updated, clean and well equipped. The staff was wonderful!! Would definitely go back
1-night trip

2/10

In need of a refresh, TV did not work in room asked for a discount for the inconvenience but nothing was discounted. Dirty carpets dirty red vacuum filter left on a table in front of the elevators. Pool was out of service during the summer??
1-night trip

10/10

Lovely staff at front desk and restaurant
1-night trip

10/10

Great. Definitely will stay again. Very clean and smells good. Loved the hot tub, staff is professional and nice.
1-night trip

8/10

The bathroom had a smell of dirty gym clothes or sweat. It was a bit irritating when using the shower. That was my only issue. Everything else was great. I dont expect a bathroom to smell that way and it seemed the exhaust fan wasn't working
1-night trip

8/10

It was great. People were friendly. Only 2 things that were a downer was we waited for almost an hr after ordering breakfast and finally left the dining area. We did get $6 back of a $50 breakfast, and a to go breakfast to take to our room, but it only half half of our order. Also one working SMALL elevator on an 8 story hotel IS NOT ACCEPTABLE. You guys had a lot of very unhappy customers and wait time for an elevator was over 15 minutes most of time. As I have metal in my ankle, going up five flight of steps was not an option.
1-night trip

10/10

Great river front.
1-night trip

10/10

Nice
1-night trip