Hotel de Bourgtheroulde, Autograph Collection

Property class: 5 and above

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful

Hotel with hammam near Rouen Cathedral

Reviews highlight the great location, first-class service, and clean rooms. Hotel de Bourgtheroulde, Autograph Collection is a 5.0-star hotel situated in Rouen City Centre, close to the historical district and boardwalk. Guests can unwind in the indoor pool or the hot tub, steam room, and sauna. The hotel features an onsite restaurant and bar/lounge for convenient dining. Free Wi-Fi is available throughout the property. Nearby attractions include Rouen Cathedral and Place du Vieux-Marche, making it ideal for business and luxury travelers.
VIP Access

  • Bistronomic French dining

    Seasonal regional produce meets international touches in a chic setting.

  • Spa ritual, art-forward

    The Bubble of Art & Gold pairs bodywork with a voice-guided journey.

  • Right in historic Rouen

    Steps from the cathedral, museum, Gros Horloge, and Place du Vieux Marché.
$192 nightly
The total price is $218
Nov 8 - Nov 9
Total with taxes and fees

Amenities

  • Counter-current heated indoor pool for long swims
  • Powerful jet nozzles to soothe post-swim muscles
  • Thermal circuit with sauna, hammam, hot tub
  • Fitness room with modern equipment and variety
  • Every other Sunday brunch in Salle des Deux Rois
  • Prestige bedrooms with lounge, desk, coffee machine
These property details are summarized by AI

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Modern Double Room

A hotel room with a bed, bedside lamps, a coffee maker, a laptop, and a painting on the wall.

Modern Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Prestige Suite

A hotel room with a bed, a sofa, a chair, a table, and a window with curtains.

Prestige Suite

9.0 out of 10
Wonderful
(10 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Traditional double room, 1 king size bed

A hotel room with a large bed, a small table with a chair, a television, and a window with curtains.

Traditional double room, 1 king size bed

9.0 out of 10
Wonderful
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Privilege Double Room city view

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a striped armchair.

Privilege Double Room city view

9.2 out of 10
Wonderful
(7 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Traditional Double Room

A hotel room with a large bed, a small table with a chair, a television, and a window with curtains.

Traditional Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Traditional Twin Room

A hotel room with two beds, a desk with a computer, a chair, a window with a view of buildings, and a red carpet.

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Privilege Double Room Courtyard View

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a striped armchair.

Privilege Double Room Courtyard View

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Privilege Double Room city view

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a striped armchair.

Privilege Double Room city view

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the neighborhood

Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000

What's nearby

  • Place du Vieux-Marche - 2 min walk - 0.2 km
  • Gros Horloge - 3 min walk - 0.3 km
  • Rouen Cathedral - 6 min walk - 0.6 km
  • Rouen Christmas Market - 6 min walk - 0.6 km
  • Tour Jeanne d'Arc - 7 min walk - 0.7 km

Getting around

  • Rouen (URO-Rouen - Seine Valley) - 26 min drive
  • Theatre des Arts Tram Station - 4 min walk
  • Joffre-Mutualite Tram Station - 10 min walk
  • Gare-Rue Verte Tram Station - 12 min walk
  • Palais de Justice Tram Station - 4 min walk
  • Honoré de Balzac Tram Stop - 25 min walk

Restaurants

  • ‪JM's Café - ‬1 min walk
  • ‪Auzou Le Chocolatier Normand - ‬2 min walk
  • ‪La Couronne - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Prélude - ‬1 min walk

About this property

Hotel de Bourgtheroulde, Autograph Collection

  • Hotel de Bourgtheroulde, Autograph Collection puts you in a great location, within just a 10-minute walk of Rouen Cathedral and Gros Horloge. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Palais de Justice Tram Station is 4 minutes away.

At a glance

Hotel size

    • 78 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Secured onsite valet parking (EUR 30 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's games
  • Changing table

What to do

  • Free use of nearby fitness center

Working away

  • 4 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Golf caddy on site
  • Golf cart on site
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • Fitness center
  • Adjacent to a golf course
  • An indoor pool
  • Art gallery on site
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Stair-free path to entrance

Room amenities

Be entertained

  • 104-cm Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling

Special features

Spa

Spa du Drap d'Or has 8 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

L'Aumale - Onsite brasserie. Open daily.
L Atrium - This cocktail bar overlooks the pool. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28.00 per person
  • Late check-out can be arranged for an extra charge of EUR 110 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 60.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25.00 per accommodation, per stay

Parking

  • Secured valet parking costs EUR 30 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Hotel Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection Rouen
Bourgtheroulde Autograph Collection Rouen
Bourgtheroulde Autograph Collection
Hotel Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
Rouen Hotel de Bourgtheroulde, Autograph Collection Hotel
Hotel Hotel de Bourgtheroulde, Autograph Collection
Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel de Bourgtheroulde Autograph Collection
Hotel de Bourgtheroulde Autograph Collection®
Hotel de Bourgtheroulde, Autograph Collection Hotel
Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel de Bourgtheroulde, Autograph Collection Hotel Rouen

Frequently asked questions

Does Hotel de Bourgtheroulde, Autograph Collection offer free cancellation for a full refund?

Yes, Hotel de Bourgtheroulde, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel de Bourgtheroulde, Autograph Collection?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Hotel de Bourgtheroulde, Autograph Collection?

Yes, pets are welcome. There's a charge of EUR 25.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel de Bourgtheroulde, Autograph Collection?

Yes. Valet parking costs EUR 30 per day.

What are the check-in and check-out times at Hotel de Bourgtheroulde, Autograph Collection?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 110 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel de Bourgtheroulde, Autograph Collection and nearby?

Hotel de Bourgtheroulde, Autograph Collection has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near Hotel de Bourgtheroulde, Autograph Collection?

Yes, L'Aumale offers pool views.

What's the area around Hotel de Bourgtheroulde, Autograph Collection like?

Hotel de Bourgtheroulde, Autograph Collection is in Rouen City Centre, a short 4-minute walk from Palais de Justice Tram Station and 2 minutes' walk from Place du Vieux-Marche.

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Reviews

Hotel de Bourgtheroulde, Autograph Collection Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a highlight, described as large, pleasant, perfect, wonderful, and fantastic by multiple guests. (19 reviews)
  • The spa facilities offer a luxurious, relaxing experience with a large pool and exceptional amenities. (12 reviews)
  • The restaurant served delicious food and offered a good dining experience. (8 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Great location and wonderfull hotel. The swimming pool area and amenities are excellent.
Verified review

10/10 Exceptional

Beautiful hotel and helpful staff in the center of the historic district in a historic palace. Definately Will Return!
Verified review

10/10 Exceptional

We stayed for three nights. On our first night there was a problem with the AC so we were moved to an upgraded room for the following two nights. They were very helpful and understanding. Both rooms were lovely and the beds were very comfortable. Lovely quiet location and vibes inside the hotel. We made use of the spa too which was lovely.
Verified review

10/10 Exceptional

Excellent location, attentive staff and comfortable room. Our only complaint was their lobby bar was under renovation.
Verified review

10/10 Exceptional

Great location in the center.
Verified review

8/10 Very good

Excellent hotel with outstanding service and great location. However, the lack of an elevator and a side entrance was a strong drawback for us.
Verified review

10/10 Exceptional

The hotel is Marriott, but is located in old Villa. Very charming. The rooms themselves were pretty modern. Not the absolute best configuration with many stairs, especially because the elevator was out part of the time.
Verified review

10/10 Exceptional

Beautiful historical hotel right in the old town with plenty of restaurants etc to choose from. Staff especially valet extremely friendly and helpful without any hesitation. Would definitely recommend to others and if ever I pass this way again will stay with you.
Verified review

10/10 Exceptional

Nice bar and very good food
Verified review

10/10 Exceptional

I must have mentioned it was my birthday within my reservation and the staff were so incredibly sweet about it. The room was so nice and I especially enjoyed the pool and the location.
Verified review

8/10 Very good

The staff was very kind and helpful. Rooms were spacious but had no USB connectors and very few outlets and were hard to reach. Hotel is a bit outdated but there is nothing else that compares in the area. Spa with sauna and steam and huge pool is wonderful. Very strange bar area in red and black sort of a shame it is not in keeping with the rest of the hotel. Hotel is in a perfect area for shopping and exploring. Breakfast buffet was okay but hot food was not good. Food in bar and dinner restaurant was very good. Would recommend and stay here again.
Verified review

10/10 Exceptional

Absolutely wonderful place! The desk agent, Camille, spoke excellent English, was polite, friendly, and more than helpful. After she escorted us to our room and gave us a tour, she was happy to draw a nice tour to fit our needs. The porters and valets were friendly and helpful as well. The spa is huge. The only drawback is that we stayed only one night. Robes, slippers, thick towels, spacious shower, deep tub in our room. The robes were so lush I had difficulty closing my suitcase!!! 😁 (Just kidding, I didn't steal anything.) Oh yeah, the towel warmer in the shower is nice. Water pressure excellent.
Verified review

10/10 Exceptional

Great hotel. Staff very helpful.
Verified review

8/10 Very good

Great location and very comfortable.
Verified review

10/10 Exceptional

The staff thought to be more helpful or friendly. The hotel itself is very well run, clean and the spa was excellent.
Verified review

8/10 Very good

The hotel itself is well maintained and very clean, and the location is excellent. The staff was also consistently friendly and helpful. However, there were a few things that fell short of what I would expect from a five-star hotel. On our first day, we asked for an extra luggage rack, but it was never delivered, so we had to ask again the following day. We also told the receptionist that the refrigerator in our room was not working. No one ever came to check it, so we were unable to use it during our stay. On another day, while we were sleeping late, the housekeeper attempted to enter the room. The door was latched, so he could not come in, but rather than leaving us alone after realizing that we were inside, he continued trying to open the door. We eventually got up and told him that we were still sleeping and asked him to come back later, at which point he pressed us to give him a specific time to return. These are relatively small things, but they are not what one would expect from a five-star hotel. That said, the staff was always friendly, and overall the hotel is attractive, clean, and very well located.
Verified review

10/10 Exceptional

Excellent service and location. The property is amaizing.
Verified review

10/10 Exceptional

The staff are friendly & capable, the breakfast is superb, the building has special character, and the location is 11/10.
Verified review

10/10 Exceptional

Outstanding upscale hotel in a great location easy to walk to historic sites. Excellent hotel Highly recommend
Verified review

10/10 Exceptional

Amazing stay!

Staff was amazing, close to everything in Rouen. Bed was comfortable.
Verified review

10/10 Exceptional

Hotel was nice, spacious with children. The butler service was incredible
Verified review

10/10 Exceptional

Beautiful property, friendly professional staff.
Verified review

10/10 Exceptional

A wonderful hotel in the best possible location in Rouen, with a wonderful staff.
Verified review

10/10 Exceptional

You had the most comfortable bed of all the hotels we stayed at. Also, you were friendly, and the building was gorgeous and in an excellent location.
Verified review

10/10 Exceptional

Beautiful hotel. Comfortable rooms. Great location